About the RoleActual annual compensation offered will be based on several variables including geographic location, work experience, education, and skills/ achievements, and will be mutually agreed upon at the time of offer. The average compensation for this role is $80,000-$100,000 CAD
Job Purpose:
Provide production support of EDI processes for TD SYNNEX Americas trading partners (customers, vendors, carriers, etc) including trouble shooting and communication with trading partners IT, internal biz user and IT colleagues. Analyze, design, and develop EDI maps and processes in conjunction with homegrown ERP applications and database. Technical project management of new EDI trading partners or enhancement of existing partners. Collaborate with Project Manager, Business System Engineer, and/or key users to prototype, refine, test and debug processes to meet business/customer needs. Relationship management and detailing of existing trading partners to strengthen relationship and maximize mutual value for TD SYNNEX and trading partner.
This position also conducts story-driven and data-driven analysis of business challenges and design robust, automated solutions tailored to business requirements within a global-scale, homegrown ERP environment. This role involves gathering and translating business requirements into detailed technical solution designs, including concept, logical, and physical designs, while leveraging expertise in software development (Java, SQL, Python), database design, and software architecture (REST, event-driven, distributed systems). The position also supports implementation and testing through DevOps processes, utilizing monitoring, logging, troubleshooting, and debugging tools for effective production support.
Responsibilities:
- Analysis, design and solutioning of EDI - understand the overall integration architecture and design EDI projects/interfaces for customer, vendor, carrier transactions based on requirements
- EDI Mapping and Production Support - assist in second level/escalation map enhancements/fixes, production issues in EDI translation and data content
- Develop comprehensive technical solution designs, encompassing conceptual, logical, and physical aspects. Utilize expertise in software development (Java, SQL, Python), database design, and software architecture (REST, event-driven, distributed systems), across associated areas.
- Lead communication with business and IT partners to identify system improvements and translate requirements into development tasks.
- Lead the development and implementation of complex software components and high-impact features across associated domains, ensuring code quality and system scalability.
- Proactively monitors system health, resolves issues independently utilizing monitoring, logging, troubleshooting, and debugging tools, and implements preventive measures.
Knowledge, Skills and Experience:
Knowledge and experience of APIbased integrations, microservices, cloudnative architectures, and eventdriven systems .
Exposure to AIenabled tools, with a strong willingness to adopt and responsibly leverage AI to improve operations, monitoring, testing, and delivery efficiency.
Mandarin proficiency is a plus, particularly for collaboration with Asiabased teams and partners.
- EDI mapping skills. A plus if familiar with IBM Sterling Commerce SI and Axway AS2
- Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related major required.
- Able to quickly learn/adapt to new systems and technology.
- Able to adjust readily to change and adapt as needed.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to work independently with minimum supervision.
- Able to effectively multi-task.
- Proficiency in analyzing data and generating reports
- Ability to drive process enhancements and optimize service delivery.
- Ability to communicate complex information clearly and persuasively.
- Understand, communicate, and collaborate effectively with people across various identities. Able to create and conduct formal presentations.
- Able to communicate clearly and convey necessary information. Able to converse and write effectively in English.
Working Conditions:
- Occasional non-standard work hours with colleagues in different time zones, or overtime as business requires.
- On-call availability required as necessary.
- Professional, office environment
La remuneration annuelle reelle offerte sera determinee en fonction de plusieurs variables, incluant la localisation geographique, l'experience de travail, la formation ainsi que les competences et realisations, et sera convenue mutuellement au moment de l'offre. La remuneration moyenne pour ce poste se situe entre 80 000 $ et 100 000 $ CAD.
Objectif du posteFournir du soutien a la production pour les processus EDI des partenaires commerciaux de TD SYNNEX Ameriques (clients, fournisseurs, transporteurs, etc.), incluant le depannage et la communication avec les equipes TI des partenaires, les utilisateurs internes et les collegues TI. Analyser, concevoir et developper des cartes et processus EDI en lien avec les applications ERP maison et les bases de donnees. Assurer la gestion technique de projets pour de nouveaux partenaires EDI ou pour l'amelioration de partenaires existants. Collaborer avec le gestionnaire de projet, l'ingenieur des systemes d'affaires et/ou les utilisateurs cles pour prototyper, affiner, tester et deboguer les processus afin de repondre aux besoins d'affaires et des clients. Gerer les relations et documenter les partenaires existants afin de renforcer les liens et maximiser la valeur mutuelle pour TD SYNNEX et ses partenaires.
Ce poste realise egalement des analyses basees sur les recits (storydriven) et les donnees (datadriven) afin de resoudre des enjeux d'affaires et de concevoir des solutions robustes et automatisees adaptees aux exigences dans un environnement ERP maison de portee mondiale. Le role implique la collecte et la traduction des besoins d'affaires en conceptions techniques detaillees, incluant les conceptions conceptuelles, logiques et physiques, tout en tirant parti d'une expertise en developpement logiciel (Java, SQL, Python), en conception de bases de donnees et en architecture logicielle (REST, systemes evenementiels, systemes distribues). Le poste soutient egalement l'implantation et les tests via des processus DevOps, en utilisant des outils de surveillance, journalisation, depannage et debogage pour un soutien efficace en production.
ResponsabilitesAnalyse, conception et solution EDI - comprendre l'architecture d'integration globale et concevoir des projets/interfaces EDI pour les transactions clients, fournisseurs et transporteurs selon les exigences.
Cartographie EDI et soutien a la production - contribuer aux ameliorations/corrections de cartes de niveau 2, resoudre les problemes de production lies a la traduction EDI et au contenu des donnees.
Developpement de conceptions techniques completes - elaborer des conceptions conceptuelles, logiques et physiques en utilisant Java, SQL, Python, REST, systemes distribues, etc.
Communication avec les partenaires d'affaires et TI - identifier les ameliorations systeme et traduire les besoins en taches de developpement.
Developpement et implantation de composants logiciels complexes - assurer la qualite du code et l'evolutivite du systeme.
Surveillance proactive des systemes - resoudre les problemes de maniere autonome et mettre en place des mesures preventives.
Connaissances, competences et experienceConnaissance et experience des integrations basees sur API, microservices, architectures infonuagiques et systemes evenementiels.
Exposition aux outils propulses par l'IA, avec une forte volonte d'adopter et d'utiliser l'IA de maniere responsable pour ameliorer les operations, la surveillance, les tests et l'efficacite de livraison.
La maitrise du mandarin est un atout, particulierement pour collaborer avec les equipes et partenaires bases en Asie.
Competences en cartographie EDI. Atout si familiarite avec IBM Sterling Commerce SI et Axway AS2.
Baccalaureat en informatique, technologies de l'information, mathematiques ou domaine connexe.
Capacite d'apprentissage rapide et d'adaptation a de nouveaux systemes et technologies.
Capacite a s'adapter facilement au changement.
Capacite a travailler efficacement sous pression, avec de fortes charges de travail et des echeances serrees.
Capacite a travailler de facon autonome avec un minimum de supervision.
Capacite a gerer plusieurs taches simultanement.
Competences en analyse de donnees et en generation de rapports.
Capacite a ameliorer les processus et optimiser la prestation de services.
Capacite a communiquer de l'information complexe de maniere claire et persuasive.
Capacite a comprendre, communiquer et collaborer efficacement avec des personnes aux identites variees. Capacite a creer et presenter des presentations formelles.
Capacite a communiquer clairement et transmettre l'information necessaire. Capacite a converser et ecrire efficacement en anglais.
Conditions de travailHeures de travail non standard occasionnelles avec des collegues dans differents fuseaux horaires, ou heures supplementaires selon les besoins d'affaires.
Disponibilite en mode garde (oncall) au besoin.
Environnement professionnel de bureau.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!