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Temporary Inbound Call Center Jobs in Home, WA (NOW HIRING)

Company Description We are a new company that provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are ...

Company Description We are a new company that provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are ...

Contact Center Lead

Fife, WA · On-site

$60K - $75K/yr

Handle inbound, outbound, and overflow calls as needed to support the team during peak volume or ... Monitor queues, call volume, and agent productivity, ensuring adherence to schedules, focus on ...

Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member's needs are fulfilled. * Assisting the community with financial wellness: This could involve ...

Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member's needs are fulfilled. * Assisting the community with financial wellness: This could involve ...

Customer Care Associate I

Home, WA · On-site

$17.85 - $25.48/hr

Ability to thrive in high-volume call center environments, managing a large number of inbound and outbound calls efficiently * Familiarity with medical terminology, healthcare procedures, and ...

Customer Care Associate I

Home, WA · On-site

$17.85 - $25.48/hr

Ability to thrive in high-volume call center environments, managing a large number of inbound and outbound calls efficiently * Familiarity with medical terminology, healthcare procedures, and ...

BDC Representative

Fife, WA · On-site

$50K - $80K/yr

Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ... Warm inbound leads -- no cold calling * Paid training * Health benefits * 401(k) * Employee RV ...

BDC Representative

Fife, WA · On-site

$50K - $80K/yr

Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ... Warm inbound leads - no cold calling * Paid training * Health benefits * 401(k) * Employee RV ...

As a Disaster Support Surge Team Agent, you will assist callers through inbound phone interactions ... Call center operates 24/7, with peak times from 6am to 12am EST during surges * When in a surge ...

Analyze call center metrics to identify team members' trends and areas for improvement, providing ... Take inbound help desk calls and handle escalated issues professionally. * Participate in cross ...

Showing results 21-40

Temporary Inbound Call Center information

See Home, WA salary details

$14

$19

$26

How much do temporary inbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for temporary inbound call center in Home, WA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $20.67 per hour, depending on experience, location, and employer.

What is a temporary inbound call center?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

$125K/yr

Full-time

Re-posted 23 days ago


Key responsibilities

  • Supervise and lead employees in a call center or customer contact environment to ensure quality customer service and organizational performance goals are met.

  • Plan, direct, and monitor daily call center operations, including assigning workloads, coaching employees, conducting performance evaluations, and addressing employee relations issues.

  • Analyze call center performance metrics, identify trends, implement process improvements, and ensure compliance with policies, standards, and service level agreements.


U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

312th of 856 rated public administrative organizations


Job description

WHAT IS TAXPAYER SERVICES - CUSTOMER ACCOUNT SERVISES (TS-CAS)?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include:

  • Leading and supervising employees in a call center or customer contact environment while ensuring the delivery of quality customer service and achieving organizational performance goals.
  • Planning and directing daily operations; assigning and monitoring workloads; coaching, mentoring, and developing employees; conducting performance evaluations; and addressing employee relations issues.
  • Analyzing call center performance metrics, identifying trends, implementing process improvements to increase efficiency and customer satisfaction, and ensuring compliance with organizational policies, quality standards, and service level agreements.
  • Developing, implementing, and monitoring policies, procedures, and internal processes related to call center operations.
  • Managing projects or programs by establishing short- and long-term goals, identifying resource requirements, monitoring progress, and evaluating program effectiveness.
  • Coordinating with executive leadership, program managers, contractors, and external stakeholders to negotiate program or project requirements, resolve operational issues, and support organizational objectives.
  • Implementing process improvements that enhanced productivity, operational efficiency, accuracy, and customer service outcomes.
  • Completing administrative and personnel-related duties using automated management systems such as HRConnect, SETR, ITM, or similar systems.

AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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