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Temporary Inbound Call Center Jobs in Baton Rouge, LA

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Neighbors FCU

Loan Relationship Agent

Baton Rouge, LA · On-site

$40K - $45K/yr

Educate and promote the use of multiple delivery channels for member convenience and Protection Solution packages. * Assist with inbound/outbound sales and service calls into the Call Center.

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All JobsTemporary Inbound Call Center JobsTemporary Inbound Call Center Jobs in Baton Rouge, LA

Temporary Inbound Call Center information

See Baton Rouge, LA salary details

$12

$16

$22

How much do temporary inbound call center jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for temporary inbound call center in Baton Rouge, LA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What is a Temporary Inbound Call Center job?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Temporary Inbound Call Center Representative, and why are they important?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are the most commonly searched types of Inbound Call Center jobs in Baton Rouge, LA? The most popular types of Inbound Call Center jobs in Baton Rouge, LA are:
Temporary Inbound Call Center jobs near you
Medicaid Call Center - Coordinator 1

Medicaid Call Center - Coordinator 1

State of Louisiana

Baton Rouge, LA • On-site

Other

Posted 7 days ago

State Of Louisiana rating

6.8

Company rating: 6.8 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

44th of 50 rated states

Job description

Salary: Depends on Qualifications
Location : Baton Rouge, LA
Job Type: Unclassified
Job Number: R-001976
Department: University of New Orleans
Opening Date: 05/06/2026
Job Duties and Other Information
Please click HERE to apply.
  • Receives all inbound calls and provides information relative to Medicaid programs and/or rendering real-time Medicaid eligibility determinations within Medicaid's Contact Service Unit (CSU), Member Services Division (MSD).
  • Helps promote and facilitate enrollment and retention in the Louisiana Children's Health Insurance Program (LaCHIP) and Medicaid programs through the statewide MSD.
  • Maintains knowledge of all Medicaid programs, policy and procedures, and eligibility and ancillary systems in order to accurately and effectively communicate Medicaid policy and eligibility with members, potential members, and providers.
  • Works within the Louisiana Medicaid Eligibility Determination System (LaMEDS) to: research person or case level records, complete Medicaid applications, complete Medicaid renewals, provide information on case status and Medicaid program coverage, complete requests for duplicate cards, complete requests for case changes such as changes to demographic information and income, add or remove case members, read and interpret case notes and notices etc.
  • May execute outbound outreach campaigns which may focus on certain populations, programs, or eligibility activities.
  • Collaborates with Medicaid partners to ensure that members, potential members, and providers receive the timely and appropriate services needed.
  • Works within ancillary software and hardware including CICS, CAJUN, TouchPoint, CosmoCorder, etc. to ensure that members, potential members, and providers receive the timely and appropriate services needed.
  • Helps identify any other resources needed by a member and assisting the member with access or contact information to same.
  • Participates in outreach efforts and emergency preparedness or response activities as directed.
  • Other tasks as assigned.

QUALIFICATIONS
REQUIRED:
  • Bachelor's Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:
  • Advanced degree.
  • Minimum 1 year professional experience with customer service and/or call centers.
  • Minimum 1 year professional experience with Medicaid programs, policy, and procedures.
  • Minimum 1 year professional experience with LaMEDS.
  • Relevant industry certifications.

Benefits for unclassified employees are determined by the individual hiring authority.

What State Of Louisiana employees say

Pay

Benefits

Hours and flexibility

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State of Louisiana logo

About State of Louisiana

Sourced by ZipRecruiter

The State of Louisiana, based in Baton Rouge, LA, US, is not a traditional company per se, but a government body that oversees the administration of the state. As revealed on its official website, louisiana.gov, its wide range of services falls within public administration industry, including education, healthcare, infrastructure, environment conservation, and law enforcement. Founded in 1806, the State of Louisiana’s mission is to ensure a high quality of life for its residents by effectively managing public resources, enforcing laws, and fostering economic growth. Its most notable achievements include the successful implementation of its Coastal Master Plan, aimed at conserving Louisiana's extensive coastline, and the dramatic overhaul of its public education system.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1812

Social media

Twitter

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