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Temporary Inbound Call Center Jobs in Ohio (NOW HIRING)

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative Location: Cincinnati, Ohio Pay: $19-20/hour Schedule: 1st shift, Monday ... Handle a high volume of inbound and outbound calls (90-110+ daily) * Assist customers with account ...

Foxfruit

Call Center Agent

Columbus, OH · On-site

$3.8K - $4.4K/hr

Job Summary We are looking for a professional and customer-focused Call Center Agent to assist ... Responsibilities * Handle inbound and outbound customer interactions in a professional manner ...

Madison Health

Call Center Representative

London, OH

$16.20/hr

Meaningful work that makes a difference in our community Position Summary As a Call Center ... Answer inbound calls in a professional, courteous and timely manner. Assist callers with questions ...

Sedgwick

Service Center Representative

Seven Hills, OH · Hybrid

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

Sedgwick

Service Center Representative

Seven Hills, OH · On-site

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Answers inbound calls as needed or directed by the Director of Call Center Operations * Ensures training and development plans are maintained for all team members. * Uses association methodology ...

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All JobsTemporary Inbound Call Center JobsTemporary Inbound Call Center Jobs in Ohio

Temporary Inbound Call Center information

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What is a Temporary Inbound Call Center job?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Temporary Inbound Call Center Representative, and why are they important?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are the most commonly searched types of Inbound Call Center jobs in Ohio? The most popular types of Inbound Call Center jobs in Ohio are:
What cities in Ohio are hiring for Temporary Inbound Call Center jobs? Cities in Ohio with the most Temporary Inbound Call Center job openings:
Temporary Inbound Call Center jobs near you
Customer Service Representative (Inbound Calls)

Customer Service Representative (Inbound Calls)

Kimble

Dover, OH

$15 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Kimble Companies rating

5.3

Company rating: 5.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

62nd of 71 rated recycling and waste

Job description

The Customer Service Representative will be working in a high-volume inbound call solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Service Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company.

About us: 

Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do.

Minimum Requirements for CSR:

  • High school diploma required or GED equivalent
  • Previous customer service experience in a high-volume inbound call center 
  • Ability to type 45 WPM with a minimum of 92% accuracy preferred
  • Ability to multi-task 
  • Successfully pass a pre-employment drug screen and background check

Customer Service Responsibilities and Duties:

  • Answer customer calls promptly and courteously utilizing custom procedure.
  • Receive and respond professionally to all customer inquiries regarding services, disputes, billing questions, cancellation, and new customer sign-up.
  • Professional interaction with customers over the phone and face-to-face.
  • Work with other departments to resolve customer’s issues.
  • Log and record information into customer accounts using a computer.
  • Resolve customer issues and adjust accounts, as necessary, with verification from Manager.
  • Process payments as necessary.
  • Maintain a positive work atmosphere with a culture of respect for others.
  • Other assigned duties from Manager.

Benefits

  • 401(k) retirement plan with match
  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Employee assistance program (EAP)
  • Health care and dependent care spending accounts (FSA)
  • Life insurance and accidental death & dismemberment insurance.
  • Paid time off
  • Referral program
  • Employee Discount Program

Day Shift

Weekly day range:Monday to Friday |Rotating weekends

What Kimble Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

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