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Temporary Inbound Call Center Jobs in Ohio (NOW HIRING)

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include ... Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ...

Alphabe Insight

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Sedgwick

Service Center Representative

Seven Hills, OH · Hybrid

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

Sedgwick

Service Center Representative

Seven Hills, OH · On-site

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

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All JobsInbound Call Center JobsTemporary Inbound Call Center JobsTemporary Inbound Call Center Jobs in Ohio

Temporary Inbound Call Center information

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What is a temporary inbound call center?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
Temporary Inbound Call Center jobs near you

GDI - Call Center Supervisor

Great Day Improvements: A Family of Brands

Twinsburg, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Great Day Improvements rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

37th of 54 rated home improvement suppliers and fitters

Job description

Overview
Great Day Improvements - Call Center Supervisor
As the Call Center Supervisor, you will be responsible for providing excellent customer service by offering helpful solutions to customers' home improvement needs. You will monitor and evaluate the overall performance of the Call Center / Inside Sales department and have direct responsibility for the team during their scheduled shifts.
LOCATION: Twinsburg/Bedford Heights, OH (Hybrid)
Responsibilities
  • Initiating outbound calls to customers who have requested contact and receiving incoming calls from potential customers
  • Handling escalated situations from your team
  • Hands-on supervision of daily operations including scheduling, confirming, and monitoring productivity
  • Handling management activities such as interviewing, training, coaching employees, communicating performance issues with supervisor, and managing performance
  • Identifying employee or customer needs and assisting the management team with creating solutions
  • Communicating issues or needs with other departments as needed

Qualifications
EXPERIENCE:
  • Previous sales and/or marketing experience preferred
  • Proficient in Microsoft Office and previous CRM experience
  • Unrelenting determination to achieve goals for themselves and drive their team to results
  • Positive, entrepreneurial approach each day
  • Ability to work in a fast-paced environment

ADDITIONAL REQUIREMENTS:
  • Proven ability to lead a sales, appointment setting or call center environment
  • Availability consistent with business needs
  • Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner
  • High School Diploma or equivalent. Degree in marketing, sales, or business seen favorably

COMPENSATION AND BENEFITS:
  • Competitive compensation packages
  • Medical, Dental, and Vision Insurance with Plan Options
  • Basic and Voluntary Life and AD&D Insurance for Employee and Family
  • 401(k) Retirement Plan with company match
  • Paid Time Off (PTO). For any vacation, personal, and sick day needs

**Seeking people with supervisor experience in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent (ISA) - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist
GDI is an Equal Employment Opportunity Employer

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