Temporary Engineering Technical Writer Jobs in Illinois

Requisition ID: 36266

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

(https://www.komatsu.com/careers/)

Job Title: Lead Writer

Location: 2300 NE Adams St., Peoria, IL, 61639

Rate of Pay: $87,880/year - $102,000/year

• Manage Department Projects and Support Department Goals
  • Use Asana, Instagantt, and reporting tools to manage writer projects in the department.
  • Review and approve new project setup.
  • Assign due dates based on project criteria.
  • Review projects weekly to ensure team meets deadlines.
  • Oversee Department Goals to completion.
  • Support team goal completion. Utilize Asana and Instagantt.
  • Review team goals to identify potential walls or bottle necks.
  • Assign new projects based on project forecast.
  • Use system tools to forecast next assignments for writers.
• Manage creation and lifecycle of Parts, Service, and Operator Manuals for Komatsu Machinery
  • Analyze engineering and field data for new machines and machine updates.
  • Analyze Bills of Materials and Engineering Change Notices.
  • Correct materials based on field notifications.
  • Analyze engineering evaluations for new features.
  • Interview subject matter experts (SME) (Distributors, customers, internal personnel) for content creation.
  • Manage new illustrations through approved vendors. Create illustrations as required.
  • Utilize 3D Cad (Creoview), 2D Part Drawings, and 2D Assembly Drawings for accurate data.
  • Use Adobe Photoshop and Illustrator to create and modify illustrations.
  • Manage multiple projects through Asana / Instagantt.
  • Manage tasks and deadlines and keep up to date project status.
  • Collaborate with the team to ensure projects stay on task.
  • Maintain and improve Standard Operating Procedures (SOP) for all manual types.
• Manage and resolve Technical Service Inquiries from the field and internally
  • Manage Technical Service Inquiries from online field reporting system (SQIS/Salesforce).
  • Research and resolve content issues to completion.
  • Collaborate with customers/SMEs/Komatsu Ltd. to resolve inquiries
  • Manage multiple TSIs to completion.
  • Manage Parts Change Requests (PCR) from the field or Parts Technical team.
  • Research and resolve content issues using data analysis tools and parts technical team.
  • Correct errors in source material and collaborate with Distribution team as required.
• Maintain Internal and External Procedures and Standards
  • Support Workflow Management and Standard Operating Procedures (SOP) for the department.
  • Create, revise, maintain workflows for department responsibilities.
  • Manage creation, revision, maintenance of standard operating procedures for department responsibilities.
  • Manage multiple TSIs to completion.
  • Review and improve workflow management with external departments.
  • Manage writer / engineering relationships through meeting reviews.
  • Work with engineering management to improve markup reviews times, quality of meetings, and writer proficiency.
• Participate in Continuous Improvement
  • Develop new solutions through technology or systems to improve speed, accuracy, and quality of content creation and delivery.
  • Support department goals and initiatives.
  • Other tasks as required by management.

Telecommuting: permitted within normal commuting distance of the worksite 1 day/week.
Employees Supervised: three (3), Tech Writer, Technical Writer, Senior Tech Writer
Travel: up to 10% domestic travel and up to 5% international travel required.

Education/Experience Requirements: Bachelor’s degree, or foreign equivalent in Technical Communication, Mechanical Engineering, or a related field, or equivalent, and five (5) years of progressively responsible, post baccalaureate, related engineering experience.

Skill Requirements: Additionally, the applicant must have:

• Experience analyzing engineering data and engineering drawings to identify serviceability;
• Experience with XML/Structured Authoring Tools (Framemaker, OxygenXML, Arbortext);
• Experience with ERP and BOM Management;
• Experience with Technical Writing;
• Experience with Project Management; and
• Experience with Adobe Creative Suite (Illustrator, Photoshop).

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Employee learning and development programs