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Temporary Customer Service Associate Jobs in Toronto, ON

Customer Service Associates

Burlington, ON

CA$17.60 - CA$23.19/hr

  • Medical

  • Life

  • Retirement

  • PTO

Customer Service Associate Pay Range: $17.60 - $23.19 *Applications are accepted on an ongoing basis to fill new positions and openings as they become available* Who we are: As one of the largest for ...

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Temporary Customer Service Associate information

What is the difference between Temporary Customer Service Associate vs Temporary Sales Associate?

AspectTemporary Customer Service AssociateTemporary Sales Associate
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication and persuasion skills
Work EnvironmentCall centers, retail, customer supportRetail stores, tele sales, events
Employer & Industry UsageCustomer service departments across various industriesRetail, wholesale, and service industries
Common Search & ComparisonYesYes

The main difference between a Temporary Customer Service Associate and a Temporary Sales Associate lies in their primary responsibilities. Customer Service Associates focus on assisting customers, resolving issues, and providing support, while Sales Associates concentrate on promoting products, persuading customers to purchase, and increasing sales. Both roles often require similar credentials and are used across retail and service industries, but their core functions differ significantly.

What does a temporary customer service associate do?

A temporary customer service associate handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They typically work in retail, call centers, or service environments, using communication skills and sometimes customer management software during their assigned temporary period.
Infographic showing various Temporary Customer Service Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 58% Full Time, 26% Part Time, and 16% Temporary. Highlights an 96% In-person, and 4% Remote job distribution.

Full Time Customer Service Associate BU

Leon's Furniture

Burlington, ON

CA$17.85/hr

Full-time

Posted 26 days ago


Job description

Leon’s is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep “as-is” (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Comprehensive Employee Benefit Package after 3 months
  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques

Compensation:

The starting hourly rate for this position is $17.85.

Additional Information:

  • Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.