Job Title: Product Design Lead
Job Location: NY, US / Portland, OR, US
Job Type: Full-Time
Job Description:
- Lead UX design efforts from concept to execution — including research, wireframing, prototyping, and high-fidelity design.
- Conduct user interviews and UAT to identify friction points and validate new experiences.
- Create intuitive user flows and workflows that improve engagement and self-service capabilities.
- Use data and customer feedback to drive continuous product improvement.
- Partner cross-functionally with Product, Engineering, and Customer Success to align design goals with business objectives.