*Future Opportunities - Service Desk Technician L2
San Francisco, CA · Remote
$23.50 - $31.75/hr
... remote installations as needed Assist remote users with access problems ranging from password ... US Temporary FT
San Francisco, CA · Remote
$23.50 - $31.75/hr
... remote installations as needed Assist remote users with access problems ranging from password ... US Temporary FT
San Francisco, CA · Remote
$23.50 - $31.75/hr
... remote installations as needed Assist remote users with access problems ranging from password ... US Temporary FT
All OS updates installed and supported by the vendor Connectivity & Accessories: * Stable internet ... Temporary
All OS updates installed and supported by the vendor Connectivity & Accessories: * Stable internet ... Temporary
All OS updates installed and supported by the vendor Connectivity & Accessories: * Stable internet ... Temporary
All OS updates installed and supported by the vendor Connectivity & Accessories: * Stable internet ... Temporary
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Kiln, MS · Hybrid
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... DoD 8570 IAT Level II or higher certification required- Security + and OS cert, Linux+, RedHat, etc ...
Kiln, MS · Hybrid
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... DoD 8570 IAT Level II or higher certification required- Security + and OS cert, Linux+, RedHat, etc ...
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Kiln, MS · Hybrid
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... DoD 8570 IAT Level II or higher certification required- Security + and OS cert, Linux+, RedHat, etc ...
Kiln, MS · Hybrid
$55 - $68/hr
... installation, and software upgrades. • Lead a team of high-performing Linux administrators ... DoD 8570 IAT Level II or higher certification required- Security + and OS cert, Linux+, RedHat, etc ...
USM is recognized as one of the fastest growing IT Temporary Staffing firms in the US and most ... OS experience We need an administrator who will assist in installation and configuration of ...
USM is recognized as one of the fastest growing IT Temporary Staffing firms in the US and most ... OS experience We need an administrator who will assist in installation and configuration of ...
JOB SUMMARY This position is Full Time (Temporary) responsible for installing, configuring, and ... OS/connectivity changes, data transmission methods and related protocols. * Ability to solve ...
JOB SUMMARY This position is Full Time (Temporary) responsible for installing, configuring, and ... OS/connectivity changes, data transmission methods and related protocols. * Ability to solve ...
Passport. • Extensive experience with Windows OS, Windows Server, Active Directory, Microsoft ... temporary or long-term assignments at project locations as required. • Must maintain a valid U.S.
Passport. • Extensive experience with Windows OS, Windows Server, Active Directory, Microsoft ... temporary or long-term assignments at project locations as required. • Must maintain a valid U.S.
Staff_14436 Department Business and Finance 50000111 Business Unit Business & Finance Reg-Temp ... Experience in the service and installation of audio, video, and presentation systems. Individual ...
Staff_14436 Department Business and Finance 50000111 Business Unit Business & Finance Reg-Temp ... Experience in the service and installation of audio, video, and presentation systems. Individual ...
Omaha, NE · On-site
$66K - $100K/yr
Staff_14436 Department Business and Finance 50000111 Business Unit Business & Finance Reg-Temp ... Experience in the service and installation of audio, video, and presentation systems. Individual ...
Omaha, NE · On-site
$66K - $100K/yr
Staff_14436 Department Business and Finance 50000111 Business Unit Business & Finance Reg-Temp ... Experience in the service and installation of audio, video, and presentation systems. Individual ...
Kearney, NE · On-site +1
$66K - $100K/yr
Staff_14436 Department Business and Finance 50000111 Business Unit Business & Finance Reg-Temp ... Experience in the service and installation of audio, video, and presentation systems. Individual ...
Kearney, NE · On-site +1
$66K - $100K/yr
Staff_14436 Department Business and Finance 50000111 Business Unit Business & Finance Reg-Temp ... Experience in the service and installation of audio, video, and presentation systems. Individual ...
Pleasanton, CA · On-site
$70K - $110K/yr
... OS updates/upgrades o Remote support o Hardware/software inventory restock o Machine repairs ... Experience installing and supporting PCs & Macs, software, and conference room equipment. * Strong ...
Pleasanton, CA · On-site
$70K - $110K/yr
... OS updates/upgrades o Remote support o Hardware/software inventory restock o Machine repairs ... Experience installing and supporting PCs & Macs, software, and conference room equipment. * Strong ...
Raleigh, NC · On-site
$32 - $38/hr
Supports the selection, installation, configuration, and maintenance of corporate end user ... Microsoft Windows 7 - 11 Client OS administration and Office Suite administration * Endpoint ...
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Raleigh, NC · On-site
$32 - $38/hr
Supports the selection, installation, configuration, and maintenance of corporate end user ... Microsoft Windows 7 - 11 Client OS administration and Office Suite administration * Endpoint ...
USM is recognized as one of the fastest growing IT Temporary Staffing firms in the US and most ... Database/Schema/Table design and maintenance; monitoring and performance; installs and upgrades of ...
USM is recognized as one of the fastest growing IT Temporary Staffing firms in the US and most ... Database/Schema/Table design and maintenance; monitoring and performance; installs and upgrades of ...
Recommends appropriate platforms for purchase, coordinates installation, and provides backup ... OS, and application issues; manage user accounts, group policy, and permissions via Active ...
Recommends appropriate platforms for purchase, coordinates installation, and provides backup ... OS, and application issues; manage user accounts, group policy, and permissions via Active ...
Phoenix, AZ · On-site
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... Act as project liaison and coordinate with AIX system administrators for application of OS patches ...
Phoenix, AZ · On-site
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... Act as project liaison and coordinate with AIX system administrators for application of OS patches ...
Recommends appropriate platforms for purchase, coordinates installation, and provides backup ... system (OS) platforms (Linux, Mac, Windows) • 3 years' experience provisioning automation:
Recommends appropriate platforms for purchase, coordinates installation, and provides backup ... system (OS) platforms (Linux, Mac, Windows) • 3 years' experience provisioning automation:
Dauphin, PA · On-site
$18 - $23/hr
Teleworking is currently considered temporary, and if/when it ends, you will be required to report ... installation, hardware replacements and distributions, printer setups, basic networking issues ...
Dauphin, PA · On-site
$18 - $23/hr
Teleworking is currently considered temporary, and if/when it ends, you will be required to report ... installation, hardware replacements and distributions, printer setups, basic networking issues ...
$12.74 - $15.73
7% of jobs
$17.79 is the 25th percentile. Wages below this are outliers.
$15.73 - $18.73
26% of jobs
The median wage is $21.01 / hr.
$18.73 - $21.72
22% of jobs
$21.72 - $24.72
17% of jobs
$25.46 is the 75th percentile. Wages above this are outliers.
$24.72 - $27.71
11% of jobs
$27.71 - $30.70
7% of jobs
$30.70 - $33.70
5% of jobs
$33.70 - $36.69
1% of jobs
$36.69 - $39.69
0% of jobs
$39.69 - $42.68
2% of jobs
$42.68 - $45.67
1% of jobs
$12
$23
$45

San Francisco, CA • Remote
$23.50 - $31.75/hr
Temporary
Posted 26 days ago
Are you interested in future opportunities like these below? If so, submit your information to join our Talent Community
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.
Job Responsibilities:
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, and effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements
Required Skills:
HS Diploma or GED
3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred - 80% MacOS support, 20% Windows
Strong interpersonal communication skills with a high degree of empathy is a must
Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required
Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required
Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required
Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus
Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred
Experience in supporting PCs and Windows OS in a commercial or enterprise environment
Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment
Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
Working knowledge of Active Directory and basic AD administration
Employment Type: US Temporary FT