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Temp Customer Service Rep Jobs in Rochester, NY (NOW HIRING)

K

Customer Service Representative

Rochester, NY · On-site

$20 - $22/hr

Experience with GPS technologies Summary As a Customer Service Representative, you will be essential in delivering outstanding team support and ensuring customer satisfaction. Your core skills in ...

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Temp Customer Service Rep information

See Rochester, NY salary details

$9

$18

$26

How much do temp customer service rep jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for temp customer service rep in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Temp Customer Service Rep vs Customer Service Associate?

AspectTemp Customer Service RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentTemporary assignments in call centers, retail, or office settingsPermanent or long-term positions in retail, call centers, or service industries
Employer UsageUsed for short-term staffing needs, seasonal work, or project-based rolesUsed for ongoing customer service roles within companies
Search/Comparison IntentPeople seeking temporary customer service roles or staffing solutionsIndividuals looking for permanent or long-term customer service jobs

In summary, a Temp Customer Service Rep is a temporary worker filling short-term customer service roles, often through staffing agencies, while a Customer Service Associate typically holds a permanent position within a company. Both roles require similar skills but differ mainly in employment duration and purpose.

What are the most commonly searched types of Customer Service Rep jobs in Rochester, NY?

The most popular types of Customer Service Rep jobs in Rochester, NY are:

Temp Customer Service Rep jobs near you

Customer Service Representative

K

Rochester, NY • On-site

$20 - $22/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Job Description:

Pay: $20.00 - $22.00 per hour

Responsibilities

  • Manage incoming calls and inquiries, providing excellent customer service and support.
  • Coordinate logistics and dispatching of freight, ensuring timely deliveries.
  • Utilize transportation management systems and GPS for efficient route planning.
  • Maintain accurate records of customer data and entry tasks.
  • Collaborate with team members to optimize supply chain processes and fleet management.
  • Analyze data to improve operational efficiency.

Qualifications

  • Strong logistics and dispatching skills
  • $1000 hiring bonus for canditates with 1+ years of Service Titan experience
  • Excellent communication and phone etiquette
  • Proficient in typing and data entry
  • Familiarity with transportation management systems (TMS)
  • Experience with GPS technologies

Summary

As a Customer Service Representative, you will be essential in delivering outstanding team support and ensuring customer satisfaction. Your core skills in communication, phone etiquette, and data entry will enable you to effectively manage inquiries and provide solutions. The role requires proficiency in transportation management systems and GPS for efficient dispatching. Additionally, your relevant skills in Microsoft Office and analysis will enhance your ability to assist customers and streamline processes. Join our team to make a significant impact in a dynamic environment focused on exceptional service delivery. Currently looking to fill mid-day shift of 11am-8pm.

Job Types: Full-time, Part-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

Job Type: Full-time

Work Location: In person

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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