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Telus Jobs in Alabama (NOW HIRING)

Lifeworks

Disability Assistant

Huntsville, AL · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each ...

Lifeworks

Design Specialist II

Huntsville, AL · On-site

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each ...

Boots

Optical Consultant - Foundation

Ashford, AL · On-site

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you ...

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How much do telus jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for telus in Alabama is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.81 and $26.02 per hour, depending on experience, location, and employer.

How much does TELUS pay per hour?

The hourly pay for TELUS customer service representatives and retail associates typically ranges from $15 to $20 per hour, depending on experience, location, and role. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What is a Telus job?

A Telus job refers to a position at TELUS, a Canadian telecommunications company that provides internet, mobile, and TV services. TELUS offers various roles, including customer service, technical support, sales, and remote positions. Many people also associate TELUS with TELUS International, which focuses on digital solutions and AI data annotation. Jobs at TELUS often provide competitive salaries, benefits, and opportunities for career growth.

What are the key skills and qualifications needed to thrive in the Telus position, and why are they important?

To thrive in a role at TELUS, candidates generally need strong customer service abilities, problem-solving skills, and often a background in telecommunications or technology. Familiarity with CRM systems, call center technologies, and industry-standard software is frequently required, as are certifications in relevant technical fields depending on the position. Outstanding communication skills, adaptability, and a commitment to teamwork set top performers apart. These abilities ensure efficient service delivery, positive customer experiences, and seamless collaboration within a dynamic, tech-driven environment.

How hard is it to get hired at TELUS?

Getting hired at TELUS can be competitive, as the company values relevant experience, customer service skills, and technical knowledge. The hiring process typically involves multiple interviews and assessments, and candidates with industry certifications or prior telecommunications experience may have an advantage.

What does a typical day look like for someone working at TELUS?

A typical day at TELUS often involves interacting with customers to resolve service inquiries, supporting technical troubleshooting, or collaborating with team members on ongoing projects, depending on the specific role. Employees may work in a call center environment, remotely, or within field service teams, each offering structured communication channels and clear daily objectives. Ongoing training and performance feedback are integral aspects of the work culture, helping team members continuously improve their skills. This environment fosters growth, teamwork, and a shared commitment to delivering exceptional telecommunications solutions.

Is TELUS working from home?

Employees at TELUS, including customer service and technical support roles, have the option to work remotely depending on the position and company policies. Many roles are now flexible, with some requiring in-office presence and others allowing full or partial remote work, often supported by collaboration tools like Microsoft Teams or Zoom.

Do TELUS pay well?

TELUS offers competitive wages for its employees, with pay rates often aligned with industry standards for telecommunications companies. Compensation varies by role, experience, and location, and the company provides benefits such as health coverage and employee discounts. Entry-level positions typically start at or near minimum wage, with opportunities for advancement and salary increases over time.
What are the most commonly searched types of Telus jobs in Alabama? The most popular types of Telus jobs in Alabama are:
Telus jobs near you
Infographic showing various Telus job openings in Alabama as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $46,336 per year, or $22.3 per hour.

Disability Assistant

Lifeworks

Huntsville, AL • Remote

Full-time

Re-posted 22 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.

Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims statuseither by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:

  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment andproblem-solvingskills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:

  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

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A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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