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Telus Communication Jobs in Seattle, WA (NOW HIRING)

... by Communications Service Providers. * Experience working with one or more major North American telecom operators (e.g., AT&T, Verizon, T-Mobile, Comcast, Bell Canada, TELUS, Rogers). * Proven ...

Telus Communication information

See Seattle, WA salary details

$26.7K

$107.6K

$204.8K

How much do telus communication jobs pay per year?

As of Aug 11, 2026, the average yearly pay for telus communication in Seattle, WA is $107,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $131,400.00 per year, depending on experience, location, and employer.

What is the difference between Telus Communication vs Customer Service Representative?

AspectTelus CommunicationCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; communication skills
Work EnvironmentTelecommunications company offices, call centers, field sitesCall centers, retail stores, customer support centers
Industry UsageTelecom industry, service providersVarious industries including telecom, retail, finance
Job FocusManaging telecom services, technical support, installationsHandling customer inquiries, resolving issues, providing product info

While both roles involve customer interaction, Telus Communication professionals focus on telecom services and technical support within the telecommunications industry. Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. The roles differ mainly in technical complexity and industry specialization.

What does Telus Communication do?

A Telus Communications job typically involves providing telecommunications services such as internet, phone, and television to customers. Employees may work in customer support, technical support, sales, or network operations, often requiring knowledge of telecom technology and communication tools. The role focuses on ensuring reliable service delivery and customer satisfaction.

What skills and qualifications are needed to thrive as a Telus Communications representative?

To thrive as a Telus Communications Representative, you need strong customer service abilities, sales acumen, and a good understanding of telecommunications products and services, usually supported by a high school diploma or higher. Familiarity with CRM systems, call center software, and digital communication tools is typically required. Outstanding verbal communication, problem-solving skills, and the ability to remain patient and positive under pressure set top performers apart. These skills ensure customer satisfaction, effective issue resolution, and contribute to the company's reputation and growth.

What is a Telus Communication job?

Telus Communication jobs are roles offered by TELUS, a Canadian telecommunications company, encompassing positions in customer service, technical support, sales, network engineering, IT, marketing, and more. Employees help deliver wireless, internet, television, and business solutions to customers across Canada and internationally. Working at TELUS can involve both office-based and remote opportunities, depending on the role. The company is known for its focus on innovation, customer experience, and community involvement. Employees often receive competitive benefits and opportunities for career development.

What are common challenges faced by customer service representatives at Telus Communication, and how can they be managed?

Customer service representatives at Telus Communication often handle a high volume of customer inquiries and must resolve complex issues efficiently while maintaining a positive attitude. Balancing customer satisfaction with company policies can be challenging, especially during peak periods or when dealing with escalated concerns. Effective management involves strong communication skills, adaptability, and leveraging internal knowledge bases and support from team leads. Regular training and peer collaboration also help representatives stay updated on products and procedures, ensuring they provide accurate and helpful support.
What are popular job titles related to Telus Communication jobs in Seattle, WA? For Telus Communication jobs in Seattle, WA, the most frequently searched job titles are:

Deployment Specialist - Application Delivery

Lifeworks

Seattle, WA • On-site

$60K - $80K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together
Are you passionate about building robust, integrated solutions that power our business? The System Solutions team is seeking talented individuals to join our dynamic group responsible for designing, building, supporting, and maintaining complex multi-application solutions that work seamlessly together.
In this role, you'll collaborate across departments with developers, infrastructure teams, and client groups to deliver integrated solutions that drive real impact. You'll be part of a geographically distributed team that transcends borders-bringing together talented professionals from different parts of the world united by a shared commitment to excellence and innovation.

Here's the impact you'll make and what we'll accomplish together

The Deployment Specialist will be responsible for the tasks involved in building, delivering, and supporting non production and production systems for the Retire Benefits Systems integrated solution.

What's in it for you

  • 100% work from home arrangement

  • Comprehensive customizable benefits package to suit your unique needs and lifestyle

  • Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance

  • Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan

  • Generous mental health support account to cover the cost of therapy/counseling sessions

What you'll do
Server/Application Support:

  • Build shared and client specific environments both production, non-production and disaster recovery.

  • Perform server and application installations, configurations, and deployments.

  • Perform Configuration of IIS Server, creating websites, troubleshoot and resolve related issues.

  • Perform SQL Server related tasks such as database backup and restore, user permissions, scripts deployments.

  • Perform Servers and applications migrations and OS upgrades.

  • Perform Active Directory tasks such as user and group creation, delegation etc.

  • Develop Systems reports in SQL Report builder using scripting and automation.

  • Triage, analyze and coordinate issues related to applications hosted on shared or client's premises.

  • Ensuring there is a focus on stabilization, security, and performance.

  • Write/update technical documentation for existing or new procedures and maintain a service catalog.

  • Overtime / after-hours support may be required for urgent issues, production core releases on weekends and during busy seasons.

You have

  • 5 years of experience in IT with respective Computer Software or Computer Engineering University degree.

  • Windows Server 2012-2019 (installation, configuration, management & IIS Role).

  • Knowledge of Scripting (including analyzing and developing) (PowerShell, VBScript, CMD, SQL, etc.).

  • Excellent time management skills and the ability to manage multiple Assignments.

  • Experience with domain environments (Active Directory or LDAP).

  • Familiar with N-Tier Applications (utilizing IIS web frontend, .Net Services, SQL Server DB backend).

  • Familiar with networking (TCP/IP Protocol, DHCP, DNS, VPN).

  • Strong troubleshooting skills.

What you bring

  • Strong troubleshooting skills.

  • You have effective and flexible communication skills and can comfortably explain complex problems and technical solutions to a range of audiences. You are a collaborative team player who thrives in a cross-functional role, and you know how to build and nurture connections with individuals across multiple locations.

Nice to Have

  • Knowledge of Octopus Deploy or Azure Devops Pipelines.

  • Knowledge of Azure Serverless, Azure DB, Azure Container Instance, Kubernetes, and Docker.

  • Knowledge of Other Cloud technologies such AWS and Google Cloud Platform (GCP)

  • Knowledge of Dynamics CRM and GP is an asset but not required.

Salary Range: $60,000 - $80,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

  • Flexibility to work in-office, virtually or a combination of both

  • Generous company matched pension

  • Opportunity to give back to communities in which we work, live and serve

  • Career growth and learning & development opportunities to develop your skills

  • And much more...

Job Type: This is for a current vacancy.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.