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Teller Associate Jobs in Reading, MA (NOW HIRING)

Stefanini Group

Vault Teller

Boston, MA · On-site

$18.50 - $20.75/hr

Stefanini is looking for a Vault Teller for Boston, MA (Onsite). For quick Apply, please reach out ... Associate (AA, AS...)Employment Type: CONTRACTOR

Stefanini Group

Vault Teller

Boston, MA

$18.50 - $20.75/hr

Stefanini is looking for a Vault Teller for Boston, MA (Onsite). For quick Apply, please reach out ... Associate (AA, AS...)Employment Type: CONTRACTOR

Stefanini Group

Vault Teller

Boston, MA

$18.50 - $20.75/hr

Stefanini is looking for a Vault Teller for Boston, MA (Onsite). For quick Apply, please reach out ... Associate (AA, AS...)Employment Type: CONTRACTOR

Stefanini Group

Vault Teller

Boston, MA

$18.50 - $20.75/hr

Stefanini is looking for a Vault Teller for Boston, MA (Onsite). For quick Apply, please reach out ... Associate (AA, AS...)Employment Type: CONTRACTOR

Stefanini Group

Vault Teller

Boston, MA

$18.50 - $20.75/hr

Stefanini is looking for a Vault Teller for Boston, MA (Onsite). For quick Apply, please reach out ... Associate (AA, AS...)Employment Type: CONTRACTOR

Stefanini Group

Vault Teller

Boston, MA · On-site

$18.50 - $20.75/hr

Stefanini is looking for a Vault Teller for Boston, MA (Onsite). For quick Apply, please reach out ... Associate (AA, AS...)Employment Type: CONTRACTOR

Century Bank

Service Associate

Newburyport, MA · On-site

$22/hr

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...

Stefanini Group

Vault Teller

Boston, MA · On-site

$25 - $27/hr

Stefanini is looking for a Vault Teller for Boston, MA (Onsite). For quick Apply, please reach out ... Knowledge normally acquired through the completion of associate degree and/or a minimum of 1-3 ...

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All JobsTeller Associate JobsTeller Associate Jobs in Reading, MA

Teller Associate information

See Reading, MA salary details

$12

$18

$25

How much do teller associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for teller associate in Reading, MA is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.29 per hour, depending on experience, location, and employer.

What is a teller associate?

Teller Associates are frontline bank employees responsible for assisting customers with their financial transactions, such as deposits, withdrawals, and payments. They verify customer identification, handle cash, process checks, and answer questions about bank products and services. Teller Associates play a key role in maintaining accurate records and ensuring security procedures are followed during all transactions. Their customer service skills help create a positive experience for clients visiting the bank.

What are the key skills and qualifications needed to thrive as a teller associate, and why are they important?

To thrive as a Teller Associate, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and basic financial regulations is typically required. Exceptional customer service, clear communication, and integrity are standout soft skills in this role. These abilities ensure efficient, secure transactions and positive client interactions, which are vital for maintaining trust and operational success in a financial institution.

What are some common challenges faced by teller associates during busy periods, and how can they be managed?

During peak hours or at month-end, Teller Associates often experience high customer traffic, which can lead to long lines and the need to process transactions quickly and accurately. Managing stress, maintaining attention to detail, and delivering excellent customer service are key challenges during these times. Successful Tellers use strong organizational skills, effective communication, and teamwork to ensure smooth workflow and minimize errors. Proactively preparing for busy periods and seeking support from colleagues or supervisors can also help manage workload and maintain service quality.

What is the difference between Teller Associate vs Customer Service Representative?

AspectTeller AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; cash handling experienceHigh school diploma or equivalent; communication skills
Work EnvironmentBank branches, retail bankingBank branches, call centers, retail settings
Employer & IndustryFinancial institutions, retail bankingFinancial institutions, retail banking
Common Search & ComparisonYesYes

While both roles involve customer interaction in banking environments, a Teller Associate primarily handles cash transactions and account deposits, whereas a Customer Service Representative may handle a broader range of client inquiries, account issues, and product explanations. Both roles require strong communication skills and are essential in retail banking settings.

Can you work as a teller associate with no experience?

Teller associates often do not need prior experience, as many banks provide on-the-job training to teach basic banking procedures, customer service skills, and the use of cash handling tools. Employers typically look for strong communication skills, attention to detail, and a professional attitude, making entry-level positions accessible to candidates without previous experience.

What are the most commonly searched types of Teller jobs in Reading, MA?

The most popular types of Teller jobs in Reading, MA are:

What are popular job titles related to Teller Associate jobs in Reading, MA?

For Teller Associate jobs in Reading, MA, the most frequently searched job titles are:

What job categories do people searching Teller Associate jobs in Reading, MA look for?

The top searched job categories for Teller Associate jobs in Reading, MA are:

Teller Associate jobs near you
Infographic showing various Teller Associate job openings in Reading, MA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 22% Part Time, 11% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,357 per year, or $18.4 per hour.

Bank Teller

Webster First Federal Credit Union

Winthrop, MA • On-site

$19 - $21/hr

Full-time

Re-posted 12 days ago

Job description

Job Title: Member Service Associate - Bank Teller
Location: Winthrop, Massachusetts (onsite)
Schedule: Scheduled shifts Monday - Saturday to support branch operations
Reports To: Branch Manager
About Webster First Federal Credit Union
Established in 1928 and driven by a goal to make life more comfortable for our community, Webster First Federal Credit Union has grown to an over one-billion-dollar financial institution, serving over 90,000 members across our banking and lending services. Our mission is to leverage who we are as a credit union to empower our members to live their best financial lives. We focus on members, not profits, and our values of strength, exceptional service, and "New England authenticity" are at the heart of everything we do.
We can't do it without an exceptional workforce! With approximately 250 employees spread across 15 locations in Massachusetts, Webster First Federal Credit Union is committed to empowering a diverse and inclusive workforce that is representative of the community we serve. Our members come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger.
Summary
Under the direction of branch management, the Member Service Associate is responsible for delivering exceptional member experience. The Member Service Associate will complete tasks including, but not limited to, sales and service activities, maintaining and balancing teller cash drawers, and processing transactions efficiently, professionally, and accurately. The Member Service Associate will uphold the credit union's quality standards and provide exceptional member service by identifying member needs, promoting credit union products and services, and supporting efforts for proactive activities that develop new business. The Member Service Associate will make sound decisions on the teller line that uphold WFFCU values and service expectations, and will adhere to all established policies, procedures, and compliance regulations.
This is a full-time, fully benefitted, hourly position of up to 40 hours per week, with occasional overtime offered.
Essential Duties and Responsibilities
  • Assist with day-to-day branch operating policies, procedures, opening and closing, balancing drawers, and assisting members.
  • Work as a teller on the frontline, assisting members with various account-related requests and services, such as opening accounts, wire transfers, savings bonds, foreign currency, stop payments, checks, inquiries about deposit products and service charges, ATM/debit cards, ATM proving, applications, usage, and limits, account transactions and updates, third party check verifications, notary public services, maintaining a cash drawer.
  • Project a positive and professional attitude and maintain a neat and orderly work area at all times; address and/or escalate any member complaints as appropriate efficiently and knowledgeably and in adherence with WFFCU Member Service Standards and Telephone Etiquette Standards.
  • Answer member inquiries regarding interest rates, service charges, and account histories, and ask discovery questions to cross-sell credit union products and services while complying with disclosure requirements, regulations, and consumer privacy policies.
  • Scan and verify branch checks through Check 21 system.
  • Escort appropriate WFFCU personnel into the vault and maintain dual controls for safe access including opening, setting timers, and closing the safe deposit vault (where applicable).
  • Research and resolve member issues, acting as the liaison between other WFFCU departments.
  • Research member questions regarding electronic funds transfers and initiate "Reg E" disputes when appropriate, including the completion of necessary documents and affidavits.
  • Promote overall BSA compliance by adhering to all BSA and OFAC regulations specific to job function and by assisting the BSA Department as necessary with any departmental function-specific items.
  • Actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for information security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE Act, regulations B, C, D, E CC, DD, and Z, as well as any training deemed necessary to promote adherence to applicable regulatory requirements.
  • Perform other job-related duties as assigned.

Qualifications/Requirements
  • Ability to complete simple math transactions, including addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to read, analyze, and interpret written and oral instruction.
  • Ability to speak, read, and write English fluently, required - bilingual candidates are a plus.
  • Ability to obtain and maintain Notary Public status, if requested.
  • Excellent communication skills - ability to present information and respond to questions from members of management and credit union members professionally.
  • Pleasant demeanor - ability to deliver exceptional member service externally and internally, and to work cooperatively with a diverse pool of colleagues and members.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions, and exercise good judgment, knowing when to pull in a supervisor for assistance.
  • Proficient in computer / software programs, including Microsoft Office.
  • Ability to appear for work, consistently, reliably, and dependably, as scheduled.

Education/Training Experience
  • High school diploma or equivalent, required; college degree or certification in a relevant field, preferred.
  • Minimum of three years of experience in a customer service role, including handling cash transactions.
  • One to three years of bank/credit union experience is preferred.

Physical Demands & Work Environment
This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodations will be provided as needed.
Pay Range: $19 - $21 / hour
Note: Individual compensation is determined based on experience, skills, and internal equity.
Pay Range: $19 - $21 per hour

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