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Telephonic Behavioral Health Rn Jobs (NOW HIRING)

Humana

Telephonic Behavioral Health Care Manager

The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager ...

MTK HealthCare

Behavioral Health RN

Nashua, NH · On-site

$65 - $72/hr

Behavioral Health RN (Geropsychiatric Unit) - Night Shift Location: Nashua, NH (St Joseph Hospital - Nashua) Pay Rate: $65.00 - $72.00 per hour Job Summary We are seeking a compassionate and skilled ...

TEEMA Solutions Group

Behavioral Health RN

Ottumwa, IA · On-site

$63K - $86K/yr

Overview A hospital in Ottumwa, IA is seeking a junior-level Behavioral Health Registered Nurse to join its clinical staff. This is an in-person, on-site position with no remote work option. Visa ...

BayCare Health System

Behavioral Health RN

Dunedin, FL · On-site

BayCare Health Systems is currently seeking an experienced a Behavioral Health RN to join our outstanding and compassionate team at Mease Dunedin Behavioral Health Center in Dunedin, FL! * Facility:

HiredFirst

RN - Behavioral Health

Vallejo, CA · On-site

$2.1K - $2.3K/wk

Behavioral Health Registered Nurse (RN) | Vallejo, CA Make a meaningful difference in mental health care by providing compassionate support to patients on their journey toward healing and recovery.

HiredFirst

RN - Behavioral Health

Vallejo, CA · On-site

$2.1K - $2.3K/wk

Behavioral Health Registered Nurse (RN) | Vallejo, CA Make a meaningful difference in mental health care by providing compassionate support to patients on their journey toward healing and recovery.

HiredFirst

RN - Behavioral Health

Vallejo, CA · On-site

$2.1K - $2.3K/wk

Behavioral Health Registered Nurse (RN) | Vallejo, CA Make a meaningful difference in mental health care by providing compassionate support to patients on their journey toward healing and recovery.

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Telephonic Behavioral Health Rn information

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How much do telephonic behavioral health rn jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telephonic behavioral health rn in the United States is $46.83, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.21 per hour, depending on experience, location, and employer.

What is a telephonic behavioral health RN?

A Telephonic Behavioral Health RN is a registered nurse who provides mental health support, assessment, and care coordination to patients over the phone. They work with individuals experiencing behavioral health issues such as anxiety, depression, or substance abuse, offering education, counseling, and connecting patients with resources. This role is often part of managed care organizations, insurance companies, or telehealth providers, and focuses on helping patients manage their conditions from home. Telephonic Behavioral Health RNs also collaborate with healthcare teams to create and monitor care plans, ensuring patients receive appropriate follow-up and support.

What are the key skills and qualifications needed to thrive as a telephonic behavioral health RN?

To thrive as a Telephonic Behavioral Health RN, you need a valid RN license, experience in behavioral health or psychiatric nursing, and strong clinical assessment skills. Familiarity with telehealth platforms, electronic health records (EHRs), and case management systems is typically required. Exceptional communication, active listening, and empathy are critical soft skills for building rapport and supporting patients remotely. These competencies ensure effective patient care, accurate assessment, and successful care coordination in a virtual behavioral health setting.

What are some common challenges telephonic behavioral health RNs face when supporting patients remotely?

Telephonic Behavioral Health RNs often face the challenge of building rapport and assessing patients' needs without the benefit of face-to-face interactions. This requires strong communication skills and the ability to ask probing questions to accurately evaluate mental health status and risk factors. Additionally, they must be adept at managing multiple calls, documenting thoroughly, and coordinating with interdisciplinary teams to ensure continuity of care. Many RNs also find it challenging to manage high call volumes while providing empathetic, patient-centered support.

What states have the most Telephonic Behavioral Health Rn jobs?

States with the most job openings for Telephonic Behavioral Health Rn jobs include:

What are popular job titles related to Telephonic Behavioral Health Rn jobs?

For Telephonic Behavioral Health Rn jobs, the most frequently searched job titles are:

Infographic showing various Telephonic Behavioral Health Rn job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $97,401 per year, or $46.8 per hour.

Telephonic Behavioral Health Care Manager

Remote

Humana
Health Care and Social Assistance • 10K+ employees
Learn more about Humanaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance

Job description

Become a part of our caring community
The Care Manager, Telephonic Behavioral Health 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Care Manager, Telephonic Behavioral Health 2 employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.


Use your skills to make an impact

Required Qualifications

  • Current valid social service license, e.g. LMSW, LCSW, LPC, LMHC
  • Master's degree in a behavioral-health field, such as social work, counseling, or related health discipline from an accredited university
  • 2+ years or more of experience working as a behavioral health professional
  • Experience with behavioral change, health promotion, and coaching
  • Proficiency with Microsoft Office Programs, e.g. Word, Excel & PowerPoint, shared systems, troubleshoot and resolve general technical issues

Preferred Qualifications

  • Experience supporting patients telephonically
  • Experience working in Community Mental Health or as part of a crisis response team or Assertive Community Treatment (ACT) team, and substance use disorder treatment
  • Experience working with both children and adults
  • Bilingual (English/Spanish) - Bilingual Language in both English and Spanish - Language Proficiency Assessment will be performed to test fluency in reading, writing and speaking in both languages.

The schedule for this remote telephonic position:

  • Eight (8) hour shift between 8:00 AM and 6:00 PM in your local time zone
  • Occasional over time may be requested as business needs.

Travel: None

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$59,300 - $80,900 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

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