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Teleperformance Jobs Jobs (NOW HIRING)

Overview Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest ...

Overview Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest ...

As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence ...

As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence ...

Process and resolve helpdesk tickets through internal Teleperformance Helpdesk. * Generate Network logins for new hire agents or update for internal transfers. * Assigning, binding and disabling of ...

$70K - $90K/yr

About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the world'sbest brands streamline their business ...

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How much do teleperformance jobs jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for teleperformance jobs in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
Infographic showing various Teleperformance Jobs job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Pre-Licensed Representative - Onsite

Pre-Licensed Representative - Onsite

Teleperformance

Richmond, VA

$34K - $39K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers


Job description

Overview

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

How do you become a Licensed Insurance Agent?  Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam.  

What can you expect?  Teleperformance will provide a trainer, learning tools, and cover the cost of your state exam!

After you pass the exam, Teleperformance will support you in obtaining your license in all the states/territories we operate in.

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

This position will be based on-site at our Richmond, Virginia location.

Responsibilities

Your Responsibilities

As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
Qualifications

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

  • 6 months customer service experience minimum
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • 6 months Call Center experience, preferred
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills

Be One of Our People

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Employment Type: FULL_TIME

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