Teleops Operator Jobs in California (NOW HIRING)

Service Scheduling Coordinator
Shift Details: Mon-Fri; 1:30pm-10:00pm
The Service Scheduling Coordinator will support the day-to-day activities involved with managing the growing demands of TeleOps, RiderOps, Mission Readiness, Mission Control, and Fleet Support Analysts. They will be responsible for ensuring that each department supports Zoox's highest priorities and supports the immediate needs of our fleet vehicles.
ROLES AND RESPONSIBILITIES:
Manage day-to-day schedules of our growing fleet services
Plan and execute effective processes associated with supporting numerous resources
Coordinate future planning and operations for Zoox's demands
Articulate data into visuals for department-wide review
SKILLS/EXPERIENCE:
Ability to work well under pressure, manage competing demands and meet tight deadlines with strong follow-through
Experience forecasting and planning
Skilled in managing projects and cross-functional teams with a broad range of engineering and technical disciplines
Detail-oriented with strong record-keeping and organizational skills
Maintain and assist in driving productive meetings across project teams, providing and following up with action items as necessary
Ensuring all stakeholders (Internal and External) are engaged and aligned
Anticipate, plan, and coordinate internal logistics/needs across projects and facilities
Track resourcing to help optimize asset utilization
Employ a can-do attitude, taking on any task required to support the team and get things done
QUALIFICATIONS:
Entry-level position (0-3 years of experience)
Experience with scheduling, dispatching, or production planning and scheduling, preferably in mobility or manufacturing
Ability to effectively prioritize with strong time management skills in a fast-paced environment.
Strong interpersonal skills, able to develop channels of communication while understanding and managing professional relationships
Excellent written, presentation and verbal communication skills are a must, ability to create visualizations of KPIs and program risks a bonus
Ability to drive communication within a high-performance, cross-functional organization with extremely tight timelines, aggressive goals and demanding work environment
Have an inquisitive and open attitude to exploring new ideas and eagerness to continuously learn and take on tough problems
Independent thinker capable of operating within ambiguously defined structures with an ability for delivering tangible results
Ability to perform in a fast pace high-stress environment
Willingness to get your hands dirty to understand the projects you are supporting