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Telehealth Operations Jobs in Indiana (NOW HIRING)

Kone AB

Service Supervisor

Indianapolis, IN · On-site

$105K - $138K/yr

Our operations in over 60 countries around the world has helped us achieve our position asan ... Digital Health Solutions & Telehealth * Health Savings Account (HSA) * Flexible Spending Accounts ...

Tradebe

Local Driver - 3rd Shift

East Chicago, IN · On-site

$26 - $30/hr

This role supports daily operations and works closely with the Lead Local Driver and Senior ... Medical (including telehealth), dental and vision * 401k Retirement match * Flexible spending ...

Tradebe

Local Driver - 3rd Shift

East Chicago, IN · On-site

$26 - $30/hr

This role supports daily operations and works closely with the Lead Local Driver and Senior ... Medical (including telehealth), dental and vision * 401k Retirement match * Flexible spending ...

Tradebe

Local Driver - 3rd Shift

East Chicago, IN · On-site

$26 - $30/hr

This role supports daily operations and works closely with the Lead Local Driver and Senior ... Medical (including telehealth), dental and vision * 401k Retirement match * Flexible spending ...

KONE

Service Supervisor

Indianapolis, IN · On-site

$105K - $138K/yr

Our operations in over 60 countries around the world has helped us achieve our position as an ... Digital Health Solutions & Telehealth * Health Savings Account (HSA) * Flexible Spending Accounts ...

Socket.dev

Executive Director (HFA)

Indianapolis, IN · On-site

$110 - $170/hr

Medical, vision & dental insurance with Telehealth option and flex spending accounts * Paid ... A strong understanding of the long-term care industry and operations * An active and valid Health ...

New

Majestic Care

Weekend Supervisor, RN

Crown Point, IN · On-site

The Weekend Supervisor is responsible for directing the operation of a nursing unit in a long-term ... Telehealth Services * Double Pay on Holidays * Care Team Member Relief Fund Join the Majestic Care ...

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Telehealth Operations information

What are some typical challenges faced in a telehealth operations role and how can they be managed?

Professionals in Telehealth Operations often encounter challenges such as ensuring seamless technology integration, maintaining patient privacy, and coordinating across remote teams. Managing these challenges involves staying updated on healthcare regulations, working closely with IT and clinical staff to troubleshoot issues, and adopting effective communication tools to keep team members aligned. Proactively addressing these areas not only helps prevent disruptions in care delivery but also supports a positive patient and provider experience.

What are the key skills and qualifications needed to thrive in telehealth operations, and why are they important?

To excel in Telehealth Operations, you need strong organizational skills, a background in healthcare administration or health IT, and familiarity with regulatory compliance. Experience with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Outstanding problem-solving, adaptability, and communication skills are crucial for managing remote teams and patient interactions. These abilities ensure seamless virtual care delivery, regulatory adherence, and a positive experience for both patients and providers.

What is telehealth operations?

Telehealth Operations refers to the management and coordination of healthcare services delivered remotely through digital technology, such as video calls, phone consultations, and online patient portals. Professionals in this field ensure that telehealth platforms run smoothly, comply with regulations, and provide a seamless experience for both patients and providers. Key responsibilities may include overseeing scheduling, troubleshooting technical issues, maintaining patient privacy, and optimizing workflows. Telehealth Operations is crucial for expanding access to care and improving healthcare efficiency, especially in underserved or remote areas.
Telehealth Operations jobs near you
Infographic showing various Telehealth Operations job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Training Specialist (Operations)

Valeris

Jeffersonville, IN

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

Key Responsibilities:
The responsibilities include, but are not limited to the following:
  • Collaborate with management to identify company training content needs.
  • Maintain content in a library of reusable assets such as pictures, video, and templates.
  • Design, develop, author, narrate, record, edit, and implement training content and e-learning including handouts, checklists, manuals, tests/quizzes, presentations, scripts, video, and audio.
  • Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations.
  • Acting as a member of the training faculty, conduct training in areas of subject matter expertise.
  • In collaboration with Operations and Quality, develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
  • Facilitate and track surveys for training feedback.
  • Assist in collecting assessment data for ongoing monitoring.
  • Facilitate mock calls outline and scenarios for new team members.
  • Utilize Valeris’ values as the driving force behind the team’s success
  • On time adherence to training deadlines for all corporate policies and procedures
  • Ensure all SOPs are followed with consistency
  • Perform additional tasks or projects as assigned
Qualifications:
  • Bachelor’s Degree in business, HR, education or related field
  • Impressive communication, presentation, and interpersonal skills.
  • A minimum of 1-3 years of proven experience in a teaching/training position.
  • Application of adult learning and blended learning principles, with special attention to the 70 : 20 : 10 principle of learning transfer.
  • Solid knowledge of the latest corporate training techniques; additionally, knowledgeable of various learning styles.
  • Excellent time management and organizational skills.
  • This is an office-based position, the ability to sit for extended periods of time is necessary
  • Although very minimal, flexibility to travel as needed is preferred
  • All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19
Physical Demands amp; Work Environment:
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
  • Although very minimal, flexibility to travel as needed is preferred.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Work for Valeris?
We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
  • Additional health support, including telehealth and Employee Assistance Program (EAP) services
  • Company match on Health Savings Account contributions
  • Free Basic Life and AD amp;D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
  • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
  • Paid Time Off (PTO) and Sick Leave to support work-life balance
  • Team members receive nine paid holidays plus two floating holidays
  • Opportunities for advancement in a company that supports personal and professional growth
  • A challenging, stimulating work environment that encourages new ideas
  • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
  • A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @valeris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.

Please Note:
  • PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
  • We will never request your bank account information at any stage of the hiring process.
  • We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@valeris.com

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