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Telecommunications Pbx Jobs (NOW HIRING)

Hendrick Health

Telecommunications Operator

Abilene, TX · On-site

$18 - $24.75/hr

JOB SUMMARY Operates the PBX system assuring a positive public image and ability to meet the telecommunication needs of all our customer groups. JOB REQUIREMENTS Minimum Education * High School or ...

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How much do telecommunications pbx jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for telecommunications pbx in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Pbx vs Network Technician?

AspectTelecommunications PbxNetwork Technician
Required CredentialsTelecom certifications, PBX-specific trainingNetworking certifications (e.g., CompTIA Network+)
Work EnvironmentOffice settings, telecom roomsData centers, server rooms, client sites
Employer & Industry UsageTelecom providers, large enterprisesIT firms, telecom companies, corporate IT departments
Common Search & Comparison IntentUnderstanding PBX systems vs network rolesComparing network troubleshooting and setup

Telecommunications Pbx specialists focus on installing, maintaining, and troubleshooting PBX phone systems within organizations, often requiring telecom-specific certifications. Network Technicians handle broader network infrastructure, including data cabling, routers, and switches. While both roles work in telecom and IT environments, their certifications, tools, and daily tasks differ, making each role distinct in the industry.

What states have the most Telecommunications Pbx jobs? States with the most job openings for Telecommunications Pbx jobs include:
PBX Operator - PD Variable

PBX Operator - PD Variable

MLK Community Healthcare

Los Angeles, CA

$21.50/hr

Full-time

Posted 18 days ago

Job description

Job Description

Schedule: Candidates must have flexible availability to start at 6 AM, 2 PM, 6 PM, or 10 PM and be able to work weekends.

POSITION SUMMARY
Reporting to the Supervisor, PBX Call Center, answering all incoming PBX switchboard and emergency calls, providing information and or transferring calls to appropriate locations; Monitor all alarms, and close circuit TVs; Coordinate with Hospital Security, Nursing Staff & Physicians; Use of communications software including the paging system; Serve as the voice of the Hospital.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES
 

  1. Answering Calls
  • Answer all PBX calls in a timely, courteous and professional manner.
  • Utilize overhead paging system when required in accordance with hospital policy to announce emergencies, page authorized personnel and make standard announcements. Reviewed by observation and feedback.
  • Utilized and access system wide database providing patient/employee/physician/department information and executing wide-area paging when appropriate. Reviewed by observation and feedback.

2. Codes and Stats

  • Handle all emergency situations such as codes, stats and disasters in a timely and accurate manner.
  • Places long distance calls and maintains appropriate documentation. Reviewed by documentation.
  • Provides information to callers in accordance with hospital policy. Reviewed by observation and feedback.

3. Policies and Procedures

  • Ensure that all policies and procedures are implemented and enforced to ensure the best quality care.
  • Monitors alarms and initiatives responses in accordance with hospital policy.
  • Assist in training newly hired staff to the department.

4. Safety

  • Coordinate with Hospital Security, Nursing Staff, and Physicians to ensure safety and care of patients, visitors, and the hospital staff.
  • Notify department supervisor/director when appropriate. Reviewed by observation.
  • Assists in resolving telecommunications equipment failures. Reviewed by observation.
  • Completes 1-3 goals/objectives assigned for the performance period
  • Goals and objectives completed on time.

Job Requirements

POSITION REQUIREMENTS

A. Education

  • High School Diploma or equivalent work experience.

B. Qualifications/Experience

  • Ability to work under stress, fast paced and stay organized.
  • Friendly; enjoys working with the public.
  • Detail-oriented.
  • Able to accomplish responsibilities amid frequent distractions and interruptions with minimal supervision.
  • Customer service experience required.
  • Six months Operator experience or completion of training program preferred.
  • Hospital PBX experience preferred.

C. Special Skills/Knowledge

  • Working knowledge of Microsoft Office including Excel.
  • Ability to write, speak and read Spanish is preferred.