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Telecommunications Operator Ii Jobs in Silver Spring, MD

MedStar Health

Telecommunications Operator

Washington, DC · On-site

$18.40 - $29.74/hr

About the Job General Summary of Position The Telecommunications Operator provides courteous and ... Some college/vocational education preferred Experience * 1-2 years Telecommunications experience in ...

Sebenza LLC

Telecommunications Technician

Lanham, MD · On-site

... operating out of McLean, VA, currently seeking a Telecommunications Technician to support their contract in Lanham, MD. The role involves providing Tier 1 & 2 telecommunication user support ...

M9 Solutions

Telecommunications Foreman

Chantilly, VA · On-site

$60K - $180K/yr

Basic knowledge of operating Hand & Power Tools safely, along with adhering to all Safety ... BICSI Installer Level 2 or BICSI Tech Certification. * OTDR Certification. * Experience with Fusion ...

Maximus

Telecommunications Lead

VA · On-site +1

$44K - $57K/yr

General information Job Posting Title Telecommunications Lead Date Tuesday, June 2, 2026 City ... Our work focuses on sustaining, operating, and improving essential government systems and services ...

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All JobsTelecommunications Operator Ii JobsTelecommunications Operator Ii Jobs in Silver Spring, MD

Telecommunications Operator Ii information

See Silver Spring, MD salary details

$14

$21

$30

How much do telecommunications operator ii jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telecommunications operator ii in Silver Spring, MD is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Operator Ii vs Telecommunications Technician?

AspectTelecommunications Operator IiTelecommunications Technician
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certification or associate degree
Work EnvironmentCall centers, network operation centersField sites, maintenance facilities
Employer & IndustryTelecom companies, service providersTelecom companies, network providers
Job FocusMonitoring, basic troubleshooting, customer supportInstalling, repairing, maintaining telecom equipment

The main difference between a Telecommunications Operator Ii and a Telecommunications Technician lies in their responsibilities and required skills. Operators focus on monitoring networks and providing customer support, while technicians handle hands-on maintenance and repairs. Both roles are essential in the telecom industry but serve different functions based on technical complexity and work environment.

Infographic showing various Telecommunications Operator Ii job openings in Silver Spring, MD as of August 2026, with employment types broken down into 46% Full Time, 51% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,231 per year, or $21.7 per hour.

Telecommunications Operator

Washington, DC • On-site

MedStar Health
Health Care and Social Assistance • 10K+ employees
Learn more about MedStar Healthexternal

$18.40 - $29.74/hr

Per diem

Posted 24 days ago

Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

137th of 898 rated healthcare providers

Job description

About the Job
General Summary of Position
The Telecommunications Operator provides courteous and efficient communications to all MedStar National Rehabilitation (MNRN) stakeholders and maintains an orderly flow of communications while responding accordingly to internal communication during the event of an emergency or crisis. The incumbent in this role ensures that incoming calls are being routed to the proper contacts while maintaining utmost professionalism and courtesy at all times.
This position is PRN (as needed) for weekends and PRN positions are generally not eligible for benefits.
Primary Duties and Responsibilities
  • Answers all incoming calls to the facility with courtesy and efficiency.
  • Provides courteous and efficient communication within the hospital and information about the Network to the customer.
  • Takes ownership of a complaint and facilitates immediate service recovery.
  • Relays incoming outgoing and interoffice telephone calls in a timely professional manner.
  • Maintains an orderly flow of internal communications within the hospital and meets any crisis which may arise.
  • Takes messages and relays them when necessary.
  • Responsible for recording and reporting communication system malfunctions to the director or appropriate vendor in the absence of the director to ensure timely repair.
  • Responds to alarms located in the service area.
  • Knows staff/personnel functions to be able to direct callers in a prompt knowledgeable and effective manner.

Minimal Qualifications
Education
  • High School Diploma or GED required
  • Some college/vocational education preferred

Experience
  • 1-2 years Telecommunications experience in a hospital/call center environment required

Knowledge Skills and Abilities
  • The incumbent in this role will be required to have excellent customer service skills in addition to excellent verbal communication skills as this individual will be the main point of contact for all stakeholders who will need to be directed to the appropriate parties.
  • The incumbent will also be required to communicate effectively in writing.
  • The ideal candidate will also be able to function efficiently when there are a high volume of calls and be able to multitask accordingly.

This position has a hiring range of
USD $18.40 - USD $29.74 /Hr.

What Medstar Health employees say

Pay

Benefits

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Get the full story on Breakroom

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About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

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