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Telecom Provisioner Jobs (NOW HIRING)

Hudson Automotive Group

Telecom Analyst

Charleston, SC · On-site +1

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Proven experience overseeing configuration, routing, and provisioning of telephony systems ...

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and international in provisioning, billing and equipment ordering for all circuits for voice, data and network ...

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and international in provisioning, billing and equipment ordering for all circuits for voice, data and network ...

Digital Direction

Telecom Auditor

Our Outsourced Telecom Management (OTM) solution enables us to acquire, provision, and support ... OTM lifecycle capabilities include ordering and provisioning, inventory management, invoice ...

Digital Direction

Telecom Order Specialist

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory ...

GridSource

Telecom Director

Minneapolis, MN · On-site

GridSource, LLC is seeking a Director of Telecom for our Managed Services division. Position ... This leader oversees the full service lifecycle-including installation, provisioning, maintenance ...

GridSource

Telecom Director

Omaha, NE · On-site

GridSource, LLC is seeking a Director of Telecom for our Managed Services division. Position ... This leader oversees the full service lifecycle-including installation, provisioning, maintenance ...

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Telecom Provisioner information

What are Telecom Provisioners?

Telecom Provisioners are professionals responsible for setting up and managing telecommunications services for businesses or individuals. Their duties include coordinating the installation of phone lines, internet, and data circuits, ensuring that all services are properly configured and activated. They work closely with service providers, vendors, and customers to handle orders, troubleshoot issues, and maintain accurate records. Telecom Provisioners play a key role in ensuring that communication systems are delivered efficiently and meet customer requirements.

What is the difference between Telecom Provisioner vs Network Technician?

AspectTelecom ProvisionerNetwork Technician
CertificationsTelecom-specific certifications (e.g., CompTIA Network+)Network certifications (e.g., Cisco CCNA)
Work EnvironmentFieldwork installing and configuring telecom equipmentBoth field and lab work troubleshooting network issues
Employer & IndustryTelecom service providers, installation companiesTelecom, IT, and networking companies
Job FocusProvisioning telecom services and equipmentMaintaining and repairing network infrastructure

The main difference is that Telecom Provisioners focus on installing and setting up telecom services, while Network Technicians handle troubleshooting and maintaining network systems. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Telecom Provisioner, and why are they important?

To thrive as a Telecom Provisioner, you need a solid understanding of telecommunications systems, network provisioning processes, and order management, often supported by experience in the telecom industry or relevant certifications. Familiarity with provisioning software, network management systems (like OSS/BSS), and CRM tools is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating between technical teams, vendors, and customers. These competencies ensure accurate and timely service delivery, minimize errors, and support seamless network operations.

What are some common challenges faced by Telecom Provisioners during the service activation process?

Telecom Provisioners often encounter challenges such as coordinating between multiple internal teams (engineering, sales, and customer support) and external vendors to ensure accurate and timely service activation. Managing tight deadlines while handling last-minute changes to customer requirements can also be demanding. Additionally, keeping up with evolving technologies and compliance standards requires ongoing learning and adaptability. Effective communication and strong organizational skills are essential to navigate these challenges and deliver seamless provisioning experiences.
What states have the most Telecom Provisioner jobs? States with the most job openings for Telecom Provisioner jobs include:
Telecom Provisioner jobs near you

Telecom Expense Analyst (ITSM - Telecom)

Purple Drive Technologies

Morristown, NJ • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview:
Job Title: Telecom Expense Analyst (ITSM - Telecom)
Experience: 8-10 Years
Primary Skills: Telecom Billing, Telecom Fulfillment
Role Overview
The Telecom Expense Analyst (ITSM - Telecom) is responsible for managing telecom inventory, billing, vendor coordination, and cost optimization across the enterprise. This role focuses on consolidating billing platforms, ensuring accurate telecom expense tracking, improving processes, and delivering reporting and insights to leadership.
Key Responsibilities
Telecom Billing & Expense Management
  • Consolidate and develop a unified telecom cost structure and single billing platform across the enterprise.
  • Audit, analyze, and verify telecom invoices to ensure billing accuracy and contract compliance.
  • Implement charge-back models and monitor compliance across cellular, local, long-distance, data, and international services.
  • Identify cost-saving opportunities and reduce overall telecom spend.
  • Forecast monthly and quarterly telecom run rates and budget changes.
Inventory & Platform Management
  • Streamline multiple telecom inventory and billing systems into a centralized platform.
  • Ensure accurate inventory records and publish metrics for management reporting.
  • Support Telecom Expense Management (TEM) platform integration and migration.
  • Maintain reporting accuracy and performance metrics post-migration.
Service Fulfillment & Lifecycle Management
  • Develop and manage processes for ordering, provisioning, and disconnecting telecom services.
  • Provide guidance to IT teams and field teams on the telecom billing lifecycle and technology deployments.
  • Ensure accurate service provisioning and billing alignment.
Vendor & Contract Management
  • Collaborate with telecom carriers and IT vendors to obtain documentation and resolve service issues.
  • Manage vendor SLAs and develop performance reporting for senior leadership.
  • Participate in RFP processes and review contracts, SLAs, and KPIs to ensure best practices.
  • Lead Quarterly Business Reviews with vendors and stakeholders.
  • Oversee third-party vendor performance and process improvements.
Governance, Compliance & Reporting
  • Ensure compliance with regulatory requirements including BSA, USA PATRIOT Act, and OFAC.
  • Support audit readiness and regulatory reporting requirements.
  • Provide reporting and insights to senior leadership for informed decision-making.
Required Skills & Competencies
  • Strong expertise in telecom billing, inventory management, and expense optimization.
  • Experience with TEM platforms and telecom lifecycle management.
  • Strong vendor management and contract negotiation experience.
  • Ability to analyze telecom usage, billing trends, and cost structures.
  • Knowledge of telecom services including voice, data, wireless, and network services.
  • Strong project management and process improvement capabilities.
  • Excellent communication skills with the ability to present technical concepts clearly.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to manage multiple initiatives and competing priorities.
Qualifications
  • Bachelor's degree in IT or a related discipline.
  • Minimum 8 years of experience in telecom expense management, billing operations, or IT telecom services.
  • Experience managing large projects, vendors, or telecom platforms.
  • Proficiency in project management tools and methodologies.
Preferred Qualifications
  • Experience in financial services or regulated industries.
  • Knowledge of chargeback models and telecom cost allocation.
  • Exposure to telecom contract compliance and audit processes.

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