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Telecom Network Jobs in Missouri (NOW HIRING)

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Field Technician I

Kansas City, MO · On-site

$25/hr

Overview We're hiring an entry-level Field Technician I to support day-to-day telecom/site operations in a network facility environment. Under regular supervision, you'll help with site upkeep ...

Swoon Staffing

Telecom Installer II

Kansas City, MO · On-site

$25 - $27/hr

This mid-level role is ideal for candidates with hands-on experience in telecom installations, cable systems, equipment mounting, and network infrastructure support. The Installer II will perform ...

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Telecom Network information

What is a Telecom Network?

A telecom network is a system of interconnected devices and infrastructure that enables the transmission of voice, data, and video communications over distances. These networks include components like switches, routers, transmission lines, and wireless technologies that work together to connect users and devices. Telecom networks are essential for providing phone, internet, and other communication services to individuals and businesses. They can be wired or wireless and often span local, national, or even global areas.

What are the careers in telecommunication?

Careers in telecommunication include roles such as network engineers, systems administrators, field technicians, and project managers. These positions often require knowledge of networking protocols, telecommunications equipment, and certifications like Cisco or CompTIA. Opportunities exist in designing, maintaining, and troubleshooting communication systems across various industries.

What jobs pay 500,000 a year in the US?

In the telecom network industry, executive roles such as Chief Technology Officer (CTO) or Chief Executive Officer (CEO) can earn annual salaries of $500,000 or more, especially in large companies or with significant stock options and bonuses. High-level engineers or specialists with extensive experience, advanced certifications, and leadership responsibilities may also reach this compensation level. These roles typically require advanced degrees, strong industry expertise, and a track record of managing large teams or projects.

What is the difference between Telecom Network vs Telecom Technician?

AspectTelecom NetworkTelecom Technician
Required CredentialsNetworking certifications (e.g., Cisco, CompTIA Network+), relevant degreesTechnical certifications (e.g., Cisco, CompTIA A+), on-the-job training
Work EnvironmentDesign, planning, and overseeing network infrastructure; office and fieldInstalling, maintaining, and repairing telecom equipment; fieldwork
Employer & Industry UsageTelecom companies, network providers, ISPsTelecom service providers, installation companies, maintenance firms
Common Search & ComparisonFocuses on network design and managementFocuses on hands-on installation and repair

Telecom Network professionals typically handle the design and management of telecom infrastructure, requiring advanced networking certifications. Telecom Technicians focus on installing and repairing telecom equipment, often working directly in the field. Both roles are essential in the telecom industry but differ in responsibilities and skill sets.

What are the key skills and qualifications needed to thrive in Telecom Network roles, and why are they important?

To thrive in a Telecom Network role, you need a solid background in network engineering, telecommunications protocols, and a relevant degree such as in computer science or electrical engineering. Familiarity with tools like network analyzers, Cisco equipment, and certifications such as CCNA or CompTIA Network+ are commonly required. Strong problem-solving abilities, teamwork, and effective communication skills help professionals stand out in this field. These competencies ensure reliable network performance, efficient troubleshooting, and successful collaboration in a rapidly evolving industry.

What is the highest paying job in telecommunications?

The highest paying jobs in telecommunications typically include senior network architects, telecommunications directors, and chief technology officers, with salaries often exceeding $150,000 annually. These roles require extensive experience, advanced certifications, and strong leadership skills in managing large networks and strategic planning.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the largest global telecommunications companies: AT&T, Verizon, China Mobile, and Deutsche Telekom. These companies lead the industry in revenue, coverage, and infrastructure, often requiring network engineers and technicians to have certifications like Cisco or CompTIA for employment.

What are some common challenges faced by professionals working in Telecom Network roles, and how can they be addressed?

Professionals in Telecom Network roles often face challenges such as maintaining network reliability during high-traffic periods, troubleshooting complex connectivity issues, and keeping up with rapidly evolving technologies. Addressing these challenges requires strong analytical skills, ongoing professional development, and effective collaboration with cross-functional teams such as IT support and network engineers. Staying current with industry certifications and participating in knowledge-sharing within the team can also help mitigate these challenges and ensure smooth network operations.
What are popular job titles related to Telecom Network jobs in Missouri? For Telecom Network jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Telecom Network jobs in Missouri look for? The top searched job categories for Telecom Network jobs in Missouri are:
Telecom Network jobs near you
Infographic showing various Telecom Network job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Network Telecom Voice Analyst

Solution Partners, Inc.

Kansas City, MO • On-site

Other

Posted 3 days ago

New

Job description

Tier II Network Voice Telecom Analyst

Job Type: Full-Time
Function: Network / Voice / Telecom Operations

Position Summary

Provide Tier II support for enterprise Cisco voice, telecommunications, and collaboration environments. Serve as the primary escalation point for complex voice, network, and endpoint incidents involving Cisco Unified Communications, VoIP, SIP, Cisco IP phones, Webex, Jabber, and Jabra audio devices. Own incidents through resolution while collaborating with Service Desk, Network Engineering, Telecom teams, vendors, and business users.

Key Responsibilities
  • Provide Tier II operational support for Cisco Unified Communications, IP telephony, voice gateways, SIP trunks, Cisco IP phones, Webex Calling, Jabber, Unity voicemail, and collaboration platforms.
  • Troubleshoot voice services including registration failures, call routing, voicemail, extensions, hunt groups, conferencing, transfers, call forwarding, and extension mobility.
  • Diagnose and resolve voice quality issues including packet loss, jitter, latency, dropped calls, echo, one-way audio, and registration failures.
  • Troubleshoot Jabra headsets, speakerphones, USB/Bluetooth audio devices, firmware, connectivity, microphone, speaker, and audio quality issues.
  • Perform structured troubleshooting across endpoints, network connectivity, DHCP, DNS, VLANs, PoE, QoS, Cisco call-control infrastructure, SIP, and carrier services.
  • Support phone deployments, moves, adds, changes (MACDs), user onboarding, office relocations, hardware replacements, and asset management.
  • Own incidents from assignment through resolution while meeting SLA requirements and documenting root cause, troubleshooting steps, and resolutions within the ITSM platform.
  • Analyze recurring incidents, develop knowledge articles, and participate in major incident response and outage troubleshooting.
  • Escalate infrastructure and carrier issues to Tier III engineering and telecom vendors with complete documentation.
Required Technical Skills

Cisco Voice & Collaboration

  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity
  • Cisco Jabber
  • Cisco Webex Calling
  • Cisco IP Phones
  • SIP & VoIP
  • Voice Gateways
  • Call Routing & Voicemail

Networking

  • TCP/IP
  • VLANs
  • DHCP
  • DNS
  • QoS
  • PoE
  • Routing & Switching
  • Voice over LAN/WAN

Endpoint Support

  • Jabra Headsets
  • USB & Bluetooth Audio Devices
  • Windows Audio Configuration
  • Firmware & Endpoint Management

IT Service Management

  • ServiceNow, Jira Service Management, BMC, or equivalent
  • Incident & Problem Management
  • SLA Compliance
  • Root Cause Analysis
  • Knowledge Management
Qualifications
  • 3–5 years supporting enterprise voice, telecom, networking, or unified communications environments.
  • 2+ years supporting Cisco Voice technologies preferred.
  • Experience supporting geographically distributed enterprise environments.
  • Strong analytical, troubleshooting, communication, and customer service skills.
  • Ability to manage multiple priorities while collaborating with Network Engineering, Telecom, Vendors, and Service Desk teams.

Apply