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Telecom Engineering Manager Jobs in Quincy, MA (NOW HIRING)

Telecom Inspector

Newton, MA · Hybrid

$75K - $115K/yr

... construction management, engineering, environmental, architectural, and program management ... Telecom Inspectors are responsible for overseeing and verifying telecom construction projects ...

Telecom Inspector

Newton, MA · On-site

$75K - $115K/yr

... construction management, engineering, environmental, architectural, and program management ... Telecom Inspectors are responsible for overseeing and verifying telecom construction projects ...

We disrupt the security landscape through data-driven risk management, safeguarding critical assets ... Bachelor's degree in Electrical Engineering, Telecommunications, Information Technology, or a ...

Coordinate architects, engineers, vendors, and project teams throughout the project to maintain ... Qualifications * 8+ years of project or program management experience in telecom networks, digital ...

Knowledge of safety regulations and best practices related to construction, field operations, or telecom deployment. * Bachelor's degree in business, engineering, operations management, or a related ...

Background in a high‑growth SaaS or telecom environment. * Experience migrating on‑prem systems ... Team & Scope Direct management of a team of data engineers (Junior to Senior level). Primary ...

... of telecom and far-edge environments. As a Hardware Principal Systems Engineer, you'll get early ... engineering teams. * Engage across product management, technical marketing, and account teams to ...

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Showing results 1-20

Telecom Engineering Manager information

See Quincy, MA salary details

$48.9K

$154.4K

$183K

How much do telecom engineering manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for telecom engineering manager in Quincy, MA is $154,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,500.00 and $181,900.00 per year, depending on experience, location, and employer.

What does a telecom engineering manager do?

A Telecom Engineering Manager oversees the design, implementation, and maintenance of telecommunications systems within an organization. They lead engineering teams, manage projects, ensure network reliability, and stay up to date with industry advancements. Their role includes budgeting, vendor management, compliance with regulations, and optimizing telecom infrastructure for efficiency and performance.

What are the key skills and qualifications needed to thrive as a telecom engineering manager?

To thrive as a Telecom Engineering Manager, you need a solid background in telecommunications engineering, project management, and a relevant bachelor's degree, with many positions preferring an advanced degree and prior leadership experience. Familiarity with telecom network design tools, industry standards (such as ITU, IEEE), and certifications like PMP or Cisco are often valuable. Strong leadership, problem-solving abilities, and effective communication are standout soft skills for managing teams and liaising with stakeholders. These skills ensure the efficient delivery, maintenance, and strategic growth of telecom infrastructure in a dynamic technological environment.

What cities near Quincy, MA are hiring for Telecom Engineering Manager jobs?

Cities near Quincy, MA with the most Telecom Engineering Manager job openings:

Infographic showing various Telecom Engineering Manager job openings in Quincy, MA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $154,425 per year, or $74.2 per hour.

Manager of Telecom Engineering Platform

Staples, Inc.

Framingham, MA • On-site

Full-time

Retirement, PTO

Re-posted 12 hours ago


Staples rating

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

457th of 738 rated retailers


Job description


Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.
The Manager of Telecom leads the day-to-day operations, support, financial oversight, and vendor management of the company's telecommunications environment. This role manages telecom engineers, analysts, and/or business analysts who support enterprise voice, unified communications, contact center technologies, telecom expense management, carrier relationships, and vendor performance.
This position helps ensure telecom systems are reliable, secure, cost-effective, and able to support users across stores, contact centers, corporate offices, and other business locations.
What you'll be doing:
  • Manage daily telecom operations, including voice services, unified communications, contact center platforms, telecom expense management, vendor support, and service delivery.
  • Support the implementation, and lifecycle management of telecom platforms, including Cisco CUCM, Cisco UCCE, Jabber, Webex Calling, Finesse, IVR platforms, and related technologies.
  • Ensure enterprise voice and contact center systems are reliable, secure, scalable, and performing effectively across stores, contact centers, corporate offices, and other locations.
  • Support telecom upgrades, migrations, modernization efforts, infrastructure improvements, and other operational projects.
  • Manage telecom incidents, escalations, root cause analysis, and problem resolution to reduce business disruption and improve service reliability.
  • Maintain documented operating procedures and administer approved telecom standards under leadership direction.
  • Partner with IT, Network Engineering, Security, Infrastructure, Applications, Service Desk, Finance, Procurement, and business teams to support end-to-end telecom services.
  • Oversee telecom expense management, including invoices, budgets, forecasts, financial reporting, carrier billing, inventories, and cost optimization.
  • Ensure telecom invoices are reviewed, billing issues are resolved, contract terms are followed, and service inventories remain accurate.
  • Identify opportunities to reduce telecom costs, improve vendor performance, optimize services, and strengthen operational controls.
  • Manage telecom vendors, carriers, and service providers, including performance monitoring, issue escalation, service reviews, and relationship management.
  • Provide operational reporting and recommendations to support budget tracking, resource planning, and approved work plans
  • Set priorities, allocate resources, track deliverables, and ensure telecom work is completed on time, within budget, and aligned to business needs.
  • Maintain reports, dashboards, metrics, and analysis to monitor telecom performance, expenses, vendor activity, and service health.

What you bring to the table:
  • Strong leadership and coaching skills.
  • Strong problem-solving and troubleshooting skills.
  • Ability to manage multiple priorities and deadlines.
  • Strong communication and collaboration skills.
  • Ability to work with technical and non-technical partners.
  • Strong analytical skills and attention to detail.
  • Service-oriented mindset.
  • Ability to improve processes, reduce costs, and drive results.
  • Strong vendor management and relationship-building skills.

What's needed- Basic Qualifications:
  • Bachelor's degree in telecommunications, Information Technology, Computer Science, Engineering, Business, Finance, or a related field; or an equivalent combination of education, training, and experience
  • 7+ years of experience in telecommunications engineering, telecom operations, unified communications, contact center technologies, telecom infrastructure, or telecom expense management.
  • 3+ years of experience leading or managing technical employees, analysts, vendors, service providers, or cross-functional project teams.
  • Experience supporting enterprise voice, unified communications, or contact center environments in a multi-site organization.
  • Experience with Cisco CUCM, Cisco UCCE, Webex, Jabber, Finesse, IVR platforms, or similar technologies.
  • Experience managing telecom vendors, carriers, service providers, contracts, licensing, escalations, or service performance.
  • Experience with telecom expense activities such as invoice review, budgeting, forecasting, reporting, billing issue resolution, service inventories, or cost optimization.
  • Experience using Excel, Power BI, Microsoft Office, or similar tools for reporting, analysis, and operational tracking.

What's needed- Preferred Qualifications:
  • Experience supporting telecom services in a retail or multi-location environment.
  • Experience with Cisco CUCM, Cisco UCCE, Webex Calling, Jabber, Finesse, IVR, carrier services, SIP, PRI, voice gateways, or related telecom technologies.
  • Experience maintaining telecom standards, procedures, documentation, dashboards, approved plans, or governance processes.
  • Experience supporting Finance and Procurement with telecom budgets, invoice review, vendor coordination, and reporting
  • Experience supporting telecom modernization, platform migration, service optimization, infrastructure lifecycle, or technology transformation initiatives.
  • ITIL, project management, Cisco collaboration, telecom expense management, contact center, or related technical certification preferred.

We Offer:
  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
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About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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