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Technology Support Associate Jobs in Indiana (NOW HIRING)

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

IT Support Specialist

Clinton, IN · On-site

$27 - $30/hr

... associate or Bachelor with some IT certifications o Critical: self-started, self-motivated ... supporting around 500 users and 200 devices. Need Sr. level Tech with strong HW and SW ...

IT Support Specialist

Clinton, IN · On-site

$27 - $30/hr

... associate or Bachelor with some IT certifications o Critical: self-started, self-motivated ... supporting around 500 users and 200 devices. Need Sr. level Tech with strong HW and SW ...

... Associate degree in Information Technology, Computer Science, or a related technical field, or an ... Experience supporting manufacturing-floor technology and production operations. Additional ...

Rehire Client Support Associate

IN · On-site

$16.50 - $22.50/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC ...

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC ...

... Associate degree in Information Technology, Computer Science, or a related technical field, or an ... support experience. • Experience troubleshooting Windows operating systems, computer hardware ...

Associate degree in Information Technology, Computer Science, or a related technical field, or an ... Experience supporting manufacturing-floor technology and production operations. Additional ...

Showing results 21-40

Technology Support Associate information

What does a Technology Support Associate do?

A Technology Support Associate provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and communicate solutions, typically working in IT support or help desk environments. Strong communication skills and knowledge of operating systems and common software are essential for this role.
Infographic showing various Technology Support Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

IT Support PT (South Bend/Elkhart)

South Bend, IN • On-site

Ivy Tech
201 - 500 employees

$15/hr

Part-time

Medical, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

GENERAL PURPOSE AND SCOPE OF THE POSITION
Under the direction of the IT Director, the IT Support Part Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Conducts all activities with an appreciation and respect for diversity of people, styles, and views
MAJOR RESPONSIBILITIES:
  • Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.
  • Process IT Helpdesk tickets to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within tickets is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.
  • Process IT Helpdesk tickets to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.
  • Utilize additional forms of communication such as phone or face to face as needed when processing IT Helpdesk tickets in order to maintain excellent customer service.
  • Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.
  • Assist in moving equipment as assigned.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.
SUPERVISION RECEIVED: IT Director
SUPERVISION GIVEN: None
HIRING RATE: $15 per hour
WORK SCHEDULE: Up to 28 hours per week
EDUCATION: High School diploma required. Associate Degree preferred. May substitute equivalent experience and or certifications for the degree.
EXPERIENCE AND SKILLS:
Required
  • Must possess good customer service and organizational skills
  • Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person
  • Must be proficient with current hardware and software technology
  • Must be able to maintain professional relationships with peers and superiors
  • Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support
  • Must be dependable
  • Ability to stay calm in stressful situations
  • Ability to handle multiple competing priorities
  • Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly
  • Must be willing to work nights and weekends as needed
  • Must be willing to travel as necessary

Desired
  • Experience in a higher education environment is desirable

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits
  • All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits
  • Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.