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Technology Operations Intern Jobs in Scranton, SC

All JobsTechnology Operations Intern JobsTechnology Operations Intern Jobs in Scranton, SC

Technology Operations Intern information

See Scranton, SC salary details

$7

$14

$18

How much do technology operations intern jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for technology operations intern in Scranton, SC is $14.08, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $15.34 per hour, depending on experience, location, and employer.

What does a Technology Operations Intern do?

A Technology Operations Intern supports the day-to-day activities of an organization's IT or technology department. They typically assist with maintaining hardware and software systems, troubleshooting technical issues, and helping to ensure smooth operation of technology services. Interns may also participate in monitoring system performance, updating documentation, and working on special projects under the guidance of full-time staff. This role is a great opportunity to gain hands-on experience and develop technical skills in a real-world environment.

What types of projects and responsibilities can a Technology Operations Intern expect during their internship?

As a Technology Operations Intern, you can expect to assist with maintaining and optimizing IT systems, supporting daily operations such as monitoring network performance, and troubleshooting hardware or software issues. Interns often collaborate closely with full-time IT professionals, gaining hands-on experience with ticketing systems and participating in team meetings to discuss process improvements. The work environment is typically fast-paced and dynamic, offering exposure to a variety of technologies and operational challenges. This role provides valuable learning opportunities and can serve as a stepping stone toward full-time positions in IT operations or related fields.

What are the key skills and qualifications needed to thrive as a Technology Operations Intern, and why are they important?

To thrive as a Technology Operations Intern, you need a foundational understanding of IT systems, troubleshooting, and basic networking, often supported by coursework in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is typically expected. Strong problem-solving abilities, attention to detail, and effective communication skills help interns quickly adapt and support teams. These skills ensure smooth daily operations, minimize downtime, and contribute to a reliable technical environment.

What is the difference between Technology Operations Intern vs Network Operations Intern?

AspectTechnology Operations InternNetwork Operations Intern
Required CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldsSimilar; often pursuing or recent graduate in Networking, IT, or related fields
Work EnvironmentSupports IT infrastructure, software systems, and internal tech teamsFocuses on network systems, troubleshooting, and network infrastructure
Employer & Industry UsageUsed across tech companies, startups, and large enterprisesCommon in telecom, ISPs, and large organizations with extensive network needs
Common Search & Comparison IntentUnderstanding roles in tech support and IT operationsFocusing on network-specific tasks and skills

The main difference is that a Technology Operations Intern supports overall IT systems and infrastructure, while a Network Operations Intern specializes in network systems and network troubleshooting. Both roles involve technical support and require similar educational backgrounds, but their focus areas differ within the IT field.

Technology Operations Intern jobs near you

First Level IT Support

Praktikant / Werkstudent (w/m/d) Baumanagement

Alcolu, SC • On-site, Remote

$19.75 - $27.25/hr

Full-time

Medical

Posted 7 days ago

Job description

Company Description

Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,500 employees at over 80 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let's create a world we want to live in.

Job Description

We are looking for a First Level IT Support Technician to join our IT team in a fully remote role. The position provides first-line technical support to internal users across different countries and global regions, helping ensure smooth and efficient IT operations.

Due to the international scope of the role, working hours may include evening or night shifts, depending on the regions being supported.

Key Responsibilities

  • Provide first-level IT support to internal users via ticketing systems, email, and remote support tools.
  • Support users located in multiple countries and time zones.
  • Diagnose and resolve basic hardware, software, and connectivity issues.
  • Document incidents, requests, and resolutions accurately in the IT ticketing tool.
  • Escalate complex or unresolved issues to second-level support teams.
  • Support user onboarding and offboarding (accounts, permissions, basic setup).
  • Follow IT procedures, standards, and security policies.
  • Contribute to improving support processes and user experience.

Working Model & Schedule

  • Fully remote position.
  • Shift-based role, with flexibility to work evening or night shifts to support global regions.
  • Shift planning will be organized in advance according to business needs.

Technical additions 

  • Password resets / account unlocks
  • User and permission management
  • Remote troubleshooting tools
  • Identity / user management

Ticket handling 

  • SLAs / prioritization
  • Ability to prioritize tickets based on urgency and impact

Knowledge base / documentation

  • Maintaining FAQs, runbooks, and standard solutions.
Qualifications
  • Previous experience in IT Support / Service Desk / Helpdesk 
  • Basic knowledge of:
    • Windows 
    • Microsoft 365 tools (Outlook, Teams, SharePoint)
    • IT ticketing systems
  • Strong communication and problem-solving skills.
  • Comfortable working with users from different cultures and locations.
  • Fluent English is required; additional languages are a plus.
  • Willingness and availability to work in a fully remote, shift-based environment, including night shifts if required.

Nice to Have

  • Experience supporting international or distributed teams.
  • Basic knowledge of Active Directory or user account management.
  • IT-related studies or certifications (completed or in progress).
Additional Information
  • To ensure your work-life balance, we offer the option of mobile working
  • We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
  • We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy
  • Employees benefit from tax advantages related to their commuting expenses for the office
  • Fiscal advantages for employees expenses in meal costs during the worktime. Employee referral program with attractive bonus scheme
  • Supporting career and family by receiving tax benefits for kindergarten expenses

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