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Technology Commercialization Associate Jobs in Indiana

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Technology Commercialization Associate information

What does a Technology Commercialization Associate do?

A Technology Commercialization Associate helps transition new technologies and innovations from research labs into the marketplace. They evaluate inventions, perform market analysis, assist with patent filings, and help develop commercialization strategies such as licensing or startup formation. Their work connects inventors with industry partners, ensuring that promising research can become real-world products or services.

What are some typical challenges a Technology Commercialization Associate faces when moving innovations from the lab to the market?

Technology Commercialization Associates often encounter challenges such as bridging the communication gap between researchers and industry partners, assessing market readiness of new technologies, and navigating complex intellectual property landscapes. They must balance the technical aspects of inventions with commercial viability, which involves conducting thorough market analysis and identifying suitable licensing or startup opportunities. Building strong relationships with inventors and external stakeholders is also crucial for overcoming obstacles and ensuring successful technology transfer.

What are the key skills and qualifications needed to thrive as a Technology Commercialization Associate, and why are they important?

A Technology Commercialization Associate should have a strong background in science or engineering, business acumen, and experience with intellectual property evaluation, often supported by a relevant degree such as an MBA or advanced STEM degree. Familiarity with patent databases, market analysis tools, and technology transfer management systems like Sophia or Inteum is typically required. Excellent communication, negotiation, and project management skills help build relationships between researchers, industry partners, and internal stakeholders. These abilities are crucial for identifying valuable innovations, navigating complex commercialization processes, and maximizing the impact and revenue potential of new technologies.
Infographic showing various Technology Commercialization Associate job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Bilingual Patient Assistance Care Coordinator

Jeffersonville, IN • On-site

PharmaCord LLC
Pharmaceutical and Medicine Manufacturing • 501 - 1,000 employees
Learn more about PharmaCord LLCexternal

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

PharmaCord rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
Key Responsibilities:
  • Answer high-volume inbound call inquiries from patients, care team, and healthcare providers regarding patient assistance program eligibility criteria, patient specific enrollment status, or refill related requests for already enrolled patients.
  • Timely processing of Patient Assistance enrollment applications:
    • Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines
    • Determination of patient's eligibility based upon program criteria for qualification.
      • This may include some form of insurance benefits verification to determine eligibility for assistance.
  • Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.
  • Review and identification of information that is missing and/or incorrect within program service requests/program applications.
  • Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices.
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Effectively uses our internal technology platform, Lynk, to complete claims processing and keep workflows moving.
  • Patient Assistance Care Coordinators are expected to be patient focused and committed to providing the highest quality customer service all while maintaining a sense of compliance and commitment to abiding by company policies and procedures.
  • Team members are expected to meet all call quality metrics, as well as maintain expected levels of call handling and processing metrics. This is a fast-paced, patient focused role.
  • Utilize Valeris' values as the driving force behind the team's success
  • On time adherence to training deadlines for all corporate policies and procedures
  • Ensure all SOPs are followed with consistency
  • Perform additional tasks or projects as assigned

Qualifications:
  • Associate's or Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required
  • Fluent in Spanish and English
  • 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
  • This is an office-based position, the ability to sit for extended periods of time is necessary
  • Although very minimal, flexibility to travel as needed is preferred

Physical Demands & Work Environment
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
  • Although very minimal, flexibility to travel as needed is preferred.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?
We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
  • Additional health support, including telehealth and Employee Assistance Program (EAP) services
  • Company match on Health Savings Account contributions
  • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
  • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
  • Paid Time Off (PTO) and Sick Leave to support work-life balance
  • Team members receive nine paid holidays plus two floating holidays
  • Opportunities for advancement in a company that supports personal and professional growth
  • A challenging, stimulating work environment that encourages new ideas
  • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
  • A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @valeris.com, @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
  • PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com, @pharmacord.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
  • We will never request your bank account information at any stage of the hiring process.
  • We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com

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