ZipRecruiter

Log In

1

Technical Support Relocation Package Jobs (NOW HIRING)

BMW Group

Technical Support Specialist

Woodcliff Lake, NJ · On-site

$57.90K - $95.50K/yr

Initiate the escalation of cases to National Technical Support Engineers and/or Product Engineering ... Voluntary Benefits to fit your needs Relocation is available for this position. The expected salary ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ · On-site

Support equipment installations, upgrades, relocations, and modifications * Collaborate with engineering and product support teams to resolve escalated technical issues * Travel to customer sites ...

Axonius

Technical Support Engineer

Ontario, CA · Remote

$90K - $110K/yr

As a Technical Support Engineer, you will act as a primary point of contact and escalation lead ... In addition to a competitive salary, our packages include stock options, attractive benefits, and ...

KHS USA INC

Technical Support Manager

Waukesha, WI · On-site

As one of the world's leading manufacturers of filling and packaging systems for beverages and ... The Technical Support Manager balances hands-on technical support, customer interaction, and ...

next page

Showing results 1-20

People also search for

All JobsTechnical Support Relocation Package Jobs

Technical Support Relocation Package information

See salary details

$14

$26

$44

How much do technical support relocation package jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for technical support relocation package in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Specialist, and why are they important?

To thrive as a Technical Support Specialist, you need a solid understanding of IT systems, troubleshooting techniques, and customer service principles, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you deliver effective solutions and build rapport with users. These skills are crucial for minimizing downtime, ensuring user satisfaction, and supporting smooth business operations.

What should I expect when joining a technical support team that offers a relocation package?

When joining a technical support team with a relocation package, you can expect a supportive onboarding process to help you settle into your new location and role. These teams often work in fast-paced environments, collaborating closely with colleagues in IT, engineering, and customer service to resolve client issues efficiently. You may encounter challenges such as learning new systems or adapting to different time zones, but most companies provide comprehensive training and mentorship. Relocation packages typically include assistance with moving expenses, temporary housing, and local orientation, enabling you to focus on your professional responsibilities from day one.

What is a Technical Support Relocation Package?

A Technical Support Relocation Package is a set of benefits and financial assistance offered by employers to help technical support professionals move to a new location for work. This package typically covers expenses such as moving costs, temporary housing, travel, and sometimes even visa assistance or family support. The specific offerings can vary depending on the company and the job level. These packages are designed to make the transition to a new city or country smoother for employees. If you are considering a technical support role that requires relocation, it's important to discuss the details of the relocation package with your employer.

What is the difference between Technical Support Relocation Package vs Technical Support Specialist?

AspectTechnical Support Relocation PackageTechnical Support Specialist
PurposeProvides financial and logistical support for relocating a technical support employee to a new locationPerforms technical support duties to assist customers with products or services
Work EnvironmentIncludes relocation logistics, often in corporate or enterprise settingsOffice, call center, or remote technical support environment
CredentialsTypically no specific credentials required; focus on support and relocation logisticsTechnical certifications (e.g., CompTIA, Microsoft) often required

The main difference is that a Technical Support Relocation Package is a benefit offered to support employees moving locations, while a Technical Support Specialist is a role focused on providing technical assistance. The package facilitates the employee's relocation, whereas the specialist directly interacts with customers to resolve technical issues.

Technical Support Specialist

BMW Group

Woodcliff Lake, NJ • On-site

$57.90K - $95.50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

BMW Group rating

7.7

Company rating: 7.7 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

8th of 44 rated automakers

Job description

SPREAD ENTHUSIASM. SHAPE THE FUTURE.

SHARE YOUR PASSION.

Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations.

WHAT AWAITS YOU. 

  • Provide an adequate and professional reply to TSARA support cases from dealers after reading all the information provided and reviewing all the internal information and systems such as FASTA, Current Issues library, Service Information Bulletins, Warranty History, etc.
  • Provide repair instructions to dealers based on information provided Development and Engineering for every affected component.
  • Initiate the escalation of cases to National Technical Support Engineers and/or Product Engineering as required in order to expedite the repairs of the vehicles to get diagnosed and repaired properly as required.
  • Follow-up closely with TSEs and Product Engineers with the escalated cases as needed.
  • Review and identify trends from product issues that are received in the TSARA hotline.
  • Attach pertinent cases to technical reports already generated by the Product Engineers.
  • Assist team leader with gathering data and preparation of Trend reports for Product Engineers as needed.
  • Maintain open communication and gather feedback from our Technical Support Engineers in the field in regard to product issues and trends.
  • Support Independent repair shops programming and diagnostic software issues as required by law to all vehicle manufacturers.

WHAT YOU SHOULD BRING.

  • Bachelor's degree in engineering or equivalent Technical Support experience with BMW, MINI vehicles + (BMW motorcycles is a plus)
  • 3+ years in technical training and working experience as Master Technician level for BMW and MINI vehicles + (BMW Motorrad is a plus)
  • Complete ASE certification as per BMW training guidelines
  • Blitz 3 certification if technical support is needed for PHEV and EV vehicles

WHAT YOU CAN LOOK FORWARD TO.

  • Medical, Dental, and Vision insurance
  • 401(k) with Company match and Retirement Income Account
  • Employee vehicle program
  • Bonus eligibility
  • Paid Parental Leave 
  • Generous PTO and Company paid holidays
  • Voluntary Benefits to fit your needs

Relocation is available for this position.

The expected salary range for this position is $57,900.00 - $95,500.00.

The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.

As part of the hiring process, you may be required to successfully pass a background check. A satisfactory completion of a background investigation including verification of education, prior employment, criminal history, credit check history, and pre-employment drug screen to the extent permissible under applicable state law, is a condition of your offer of employment and your continued employment. The results of your background investigation are satisfactory and acceptable in the sole judgement and discretion of BMW Shared Services, LLC.

Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation,Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

What BMW Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply