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Technical Support Programmer Jobs in Alberta (NOW HIRING)

ABB

Technical Support Specialist MV Drives

Edmonton, AB · Hybrid

Supports basic technical support cases. * Identifies technical problems and analyzes them through ... Electrical Engineering degree or Electronics college diploma with 10+ years of experience in Medium ...

Aveva

Tech Support Engineer

Calgary, AB · Hybrid

Technical Support Engineer - Calgary, Alberta, Canada Full Time- Hybrid (2-3 days onsite) (9:00 am - 6:00 pm Shift) This is an entry-level position intended for individuals with some experience ...

Aveva

Tech Support Engineer

Calgary, AB · Hybrid

Technical Support Engineer - Calgary, Alberta, Canada Full Time- Hybrid (2-3 days onsite) (9:00 am - 6:00 pm Shift) This is an entry-level position intended for individuals with some experience ...

Gilead

IT Support Engineering Specialist

Edmonton, AB · On-site

Join Gilead and help create possible, together. IT Support Engineering Specialist Role Overview The ... Ability to provide step-by-step technical support, both written and verbal * Experience supporting ...

Alquemy

D365 CE Developer Support

Edmonton, AB · On-site

$100 - $105/hr

Dynamics 365 Customer Engagement Technical Consultant Job Summary We are seeking an experienced ... Design and support integrations with enterprise systems using APIs and Microsoft integration ...

Eaton

Technical Sales Specialist

Calgary, AB · On-site

Customer Support - Provide technical support on electrical products, assemblies and services to ... Eng). or Certified Engineering Technologist (CET) designation Minimum 3 years of technical ...

Baker Hughes

Technical Specialist

Calgary, AB · On-site

Technical Specialist Driving Technical Excellence and Quality Innovation Across Advanced Inspection ... engineering and digital technologies to support energy production, transformation, and ...

Baker Hughes

Technical Specialist

Calgary, AB · On-site

Technical Specialist Driving Technical Excellence and Quality Innovation Across Advanced Inspection ... engineering and digital technologies to support energy production, transformation, and ...

Farther Farms

You actively develop your technical, professional, and personal skills; * You support engineering projects from concept through pilot operation with hands-on execution, clear communication, and ...

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Technical Support Programmer information

What cities in Alberta are hiring for Technical Support Programmer jobs?

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Technical Support Specialist MV Drives

Edmonton, AB • Hybrid

ABB
Technology, Communication and Media • 10K+ employees
Learn more about ABBexternal

Full-time

Re-posted 3 days ago

ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.


This job posting is also available in French under the title [Specialiste produit - Variateurs de vitesse moyenne tension ].

Mission Statement:

Provides technical assistance to internal and external customers and ensures timely and cost-effective support in accordance with standard processes, procedures, and safety guidelines.

Responsibilities

  • Contributes to customer satisfaction by executing support work according to customer expectation(s) (and order).
  • Displays clear understanding of sense of urgency and care in their own area of responsibility and knows how to communicate that to customer(s).
  • Ensures customer retention by delivering superior customer experience.
  • Identifies opportunities (while supporting customers) to address any additional concerns and reports those opportunities to the account team through local business processes.
  • Supports basic technical support cases.
  • Identifies technical problems and analyzes them through communication with customers and remote connections to assets (when applicable) for a limited range of services and products for which they are certified to perform.
  • Executes wrap-up and follow-up (when needed) of support cases, in a timely manner.
  • Identifies improvement needs in the ways of working and potential solutions for them, communicates them proactively, and drives minor improvement actions.
  • Plans and executes work as per first-time right approach with customers, and ensures the job is done on time and as per quality standards.
  • Prepares all documents and customer reports to be acknowledged by the customer representative.
  • Utilizes all relevant support and reporting tools to document work, according to the global end-to-end processes.

Qualifications

  • Education & Experience: Electrical Engineering degree or Electronics college diploma with 10+ years of experience in Medium Voltage Variable Speed Drives (VSD); knowledge of PLC is an asset.
  • Technical Expertise: Strong understanding of Canadian VSD systems, Switchgear, Transformers, Cooling Systems; familiarity with heavy industries (Cement, Mining, Oil & Gas, Marine) is an asset.
  • Skills & Competencies: Bilingual (French & English), proficient in Microsoft Office; knowledge of Microsoft Power Platform is an asset; demonstrates initiative, problem-solving, teamwork, and a strong sense of urgency and ownership. French is required. English is also required to communicate with customers outside Quebec on a regular basis.
  • Industry Knowledge & Adaptability: Ability to seek information, learn continuously, and support complex technical environments with professionalism and adaptability.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

#LI-hybrid

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada's diversity, including:

Women

Indigenous Peoples

Members of visible minorities

Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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