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Technical Support Jobs Jobs (NOW HIRING)

Procom Services

Technical Support Analyst

Plano, TX

Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...

Lucas Systems

Technical Support Agent

Easley, SC · On-site

$20/hr

IDEAL CANDIDATE PROFILE Technical Support Agent Lucas Systems, Inc. Overview Lucas offers full-service Point of Sale Technology and Service under one roof. We handle Software, Hardware, Professional ...

Liberty Safe

Technical Support

Payson, UT · On-site

$16/hr

We currently have an open full-time position in our Customer Service department. Hours are Monday - Friday 8:00 am to 5:00 pm Starting pay is $17.00/hour, and insurance benefits are available within ...

Computech Corporation

Technical Support

Houston, TX

$35K - $44K/yr

* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...

iMotions

Technical Support Specialist

Boston, MA · On-site

Technical Support Specialist iMotions - US: Boston Position Overview: Join iMotions as a Technical Support Specialist to help researchers gather insights into human behavior, cognition and emotions ...

corpay

Technical Support Specialist

Richmond, VA · Hybrid

As a Technical Support Specialist , you will be responsible for handling escalated technical issues, managing system administration tasks, supporting migration projects, customizing workflows, and ...

Saalex

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

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How much do technical support jobs jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for technical support jobs in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Support Jobs vs Customer Service Representative Jobs?

AspectTechnical Support JobsCustomer Service Representative Jobs
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service experience
Work EnvironmentCall centers, IT departments, remote supportCall centers, retail, service centers
Employer & Industry UsageTech companies, hardware/software providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshootingCustomer interaction, service quality

While both roles involve assisting customers, Technical Support Jobs focus on troubleshooting technical issues and require IT-related certifications. Customer Service Representative Jobs emphasize general customer interaction and communication skills. The roles often overlap in call center environments but differ in technical complexity and required credentials.

What cities are hiring for Technical Support Jobs jobs? Cities with the most Technical Support Jobs job openings:
Technical Support Analyst

Technical Support Analyst

Procom Consultants Group

Plano, TX • On-site

Contractor

Re-posted 4 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX.


Technical Support Analyst Job Details


As a Tier-I Support Engineer for Security, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. 


Technical Support Analyst Mandatory Skills


Communication Skills 


Understanding and applying Active Listening 

Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions 

Ability to teach complex topics 

Networking / Troubleshooting Skills


Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. 

Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues

Expertise to troubleshoot or describe common networking and application protocols

Ability to dissect application issues at the application layer. 

Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality


Preferred Requirements


4 year degree

3 years of experience

McAfee/Intel Security product knowledge is a plus


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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