Factory is bringing autonomy to software engineering, and they are seeking a Technical Support Engineer to ensure customers get maximum value from their developer-centric platform. The role involves ...
Factory is bringing autonomy to software engineering, and they are seeking a Technical Support Engineer to ensure customers get maximum value from their developer-centric platform. The role involves ...
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As a Technical Support Engineer, you will be on the front line, triaging customer tickets (via Intercom or email). You'll be responsible for the initial debugging of issues, resolving most on your ...
Technical Support Engineer
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As a Technical Support Engineer, you will be on the front line, triaging customer tickets (via Intercom or email). You'll be responsible for the initial debugging of issues, resolving most on your ...
As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical ...
As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical ...
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Santa Clara, CA · On-site
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Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
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Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
Technical Support Engineer (Lighting & Controls)
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Location: onsite in Carson, CA The Technical Support Engineer (Lighting & Controls) serves as the ... Technical knowledge: Basic understanding of electrical systems, LED lighting, and common ...
Quick apply
Technical Support Engineer (Lighting & Controls)
Carson, CA · On-site
$25 - $38/hr
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Technical Support Engineer
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As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical ...
Technical Support Engineer
San Francisco, CA · On-site
$73K - $110K/yr
As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical ...
Medical Technical Support Engineer
San Diego, CA · On-site
$50K - $100K/yr
Support equipment setup, operation, and technical readiness for exhibitions, trade shows, and ... Qualifications * - Bachelor's degree in mechanical engineering, Electrical Engineering, Biomedical ...
Medical Technical Support Engineer
San Diego, CA · On-site
$50K - $100K/yr
Support equipment setup, operation, and technical readiness for exhibitions, trade shows, and ... Qualifications * - Bachelor's degree in mechanical engineering, Electrical Engineering, Biomedical ...
Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Tehnical Support Engineer to augment its existing support staff. We strongly believe that in a market such ...
Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Tehnical Support Engineer to augment its existing support staff. We strongly believe that in a market such ...
We are looking for technical support specialists for our team in the USA.If you love communicating and have the necessary skills to help people and create small technical miracles - you're going to ...
We are looking for technical support specialists for our team in the USA.If you love communicating and have the necessary skills to help people and create small technical miracles - you're going to ...
Sr Principal Technical Support Engineer
Livermore, CA · On-site
$136K - $178K/yr
Technical Support Engineer** for Probe Cards provides expert-level technical support for FormFactor ... Diagnose and resolve electrical, mechanical, and process-related issues impacting probe card ...
Sr Principal Technical Support Engineer
Livermore, CA · On-site
$136K - $178K/yr
Technical Support Engineer** for Probe Cards provides expert-level technical support for FormFactor ... Diagnose and resolve electrical, mechanical, and process-related issues impacting probe card ...
Title Technical Support Engineer
Santa Barbara, CA · On-site
$73K - $130K/yr
Technical Support Engineer Job Locations US-CA-Santa Barbara Posted Date 2 months ago(7/9/2026 2:52 ... Electrical or Mechanical Engineering background preferred. At Bruker, base salary is part of our ...
Title Technical Support Engineer
Santa Barbara, CA · On-site
$73K - $130K/yr
Technical Support Engineer Job Locations US-CA-Santa Barbara Posted Date 2 months ago(7/9/2026 2:52 ... Electrical or Mechanical Engineering background preferred. At Bruker, base salary is part of our ...
Sr Principal Technical Support Engineer
$136K - $178K/yr
The Sr Principal Technical Support Engineer for Probe Cards provides expert-level technical support ... Diagnose and resolve electrical, mechanical, and process-related issues impacting probe card ...
Sr Principal Technical Support Engineer
$136K - $178K/yr
The Sr Principal Technical Support Engineer for Probe Cards provides expert-level technical support ... Diagnose and resolve electrical, mechanical, and process-related issues impacting probe card ...
Sr Principal Technical Support Engineer
Livermore, CA · On-site
$136K - $178K/yr
The Sr Principal Technical Support Engineer for Probe Cards provides expert-level technical support ... Diagnose and resolve electrical, mechanical, and process-related issues impacting probe card ...
Sr Principal Technical Support Engineer
Livermore, CA · On-site
$136K - $178K/yr
The Sr Principal Technical Support Engineer for Probe Cards provides expert-level technical support ... Diagnose and resolve electrical, mechanical, and process-related issues impacting probe card ...
Senior Technical Support Engineer
San Francisco, CA · On-site
$130K - $195K/yr
About the role We're hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You'll be on the ...
Senior Technical Support Engineer
San Francisco, CA · On-site
$130K - $195K/yr
About the role We're hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You'll be on the ...
Technical Support Engineer 4
Fremont, CA · On-site
... Electrical, Chemical) or physical science (Physics, Chemistry) Advanced degree in Mechanical ... Hands-on engineering skills, e.g. using common lab tools such as an oscilloscope and ...
Technical Support Engineer 4
Fremont, CA · On-site
... Electrical, Chemical) or physical science (Physics, Chemistry) Advanced degree in Mechanical ... Hands-on engineering skills, e.g. using common lab tools such as an oscilloscope and ...
About the Role Verkada is looking for Technical Support Engineers to support our growing base of ... electrical issues * Provide best practice design, installation, and configuration expertise to ...
About the Role Verkada is looking for Technical Support Engineers to support our growing base of ... electrical issues * Provide best practice design, installation, and configuration expertise to ...
Job Summary : Tranzeal Incorporated is seeking a Technical Support Engineer - Integrations to provide technical support to users and administrators of their platform. The role involves ...
Job Summary : Tranzeal Incorporated is seeking a Technical Support Engineer - Integrations to provide technical support to users and administrators of their platform. The role involves ...
Senior Technical Support Engineer
Santa Clara, CA · On-site
$87K - $107K/yr
Technical Support Engineer - FortiNAC ETAC Team Position overview and Job Responsibilities * Provide technical support to customers on security devices and cloud deployments. * Perform collection ...
New
Senior Technical Support Engineer
Santa Clara, CA · On-site
$87K - $107K/yr
Technical Support Engineer - FortiNAC ETAC Team Position overview and Job Responsibilities * Provide technical support to customers on security devices and cloud deployments. * Perform collection ...
New
About The Role As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems ...
About The Role As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems ...
We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product ...
We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product ...
Technical Support Engineer Electrical information
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Technical Support Engineer
San Francisco, CA • On-site
Factory
Full-time
Re-posted 15 days ago
Job description
Job Summary:
Factory is bringing autonomy to software engineering, and they are seeking a Technical Support Engineer to ensure customers get maximum value from their developer-centric platform. The role involves resolving customer challenges, advocating for customer needs, developing tools, and collaborating cross-functionally to drive operational excellence.
Responsibilities:
• Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
• Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
• Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
• Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.
Qualifications:
Required:
• Proficiency in one or more modern programming languages such as Python, Go, Java, C++, or JavaScript/Node.js.
• Experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
• Excellent written and verbal communication skills.
• A genuine desire to help people and advocate for customer success.
• A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
• A capacity to rapidly learn new technical skills and adapt to emerging technologies.
• Strong teamwork skills and sound judgment on when to seek help or collaborate.
Preferred:
• Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
• Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
• Familiarity with observability tools, automation frameworks or CI/CD pipelines.
• Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).
Company:
Factory is an AI research lab provides software development agents that integrate into existing engineering workflows and tools. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Factory is bringing autonomy to software engineering, and they are seeking a Technical Support Engineer to ensure customers get maximum value from their developer-centric platform. The role involves resolving customer challenges, advocating for customer needs, developing tools, and collaborating cross-functionally to drive operational excellence.
Responsibilities:
• Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
• Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
• Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
• Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.
Qualifications:
Required:
• Proficiency in one or more modern programming languages such as Python, Go, Java, C++, or JavaScript/Node.js.
• Experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
• Excellent written and verbal communication skills.
• A genuine desire to help people and advocate for customer success.
• A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
• A capacity to rapidly learn new technical skills and adapt to emerging technologies.
• Strong teamwork skills and sound judgment on when to seek help or collaborate.
Preferred:
• Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
• Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
• Familiarity with observability tools, automation frameworks or CI/CD pipelines.
• Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).
Company:
Factory is an AI research lab provides software development agents that integrate into existing engineering workflows and tools. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.