ZipRecruiter

Log In

1

Technical Support Engineer Audio Jobs in Georgia

Support Revolution

Technical Support Associate

Atlanta, GA · On-site

$70K - $100K/yr

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro is looking for a stellar Technical Support Associate to support our ...

New

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

BestInBoating

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

nLeague

Technical support

Atlanta, GA · On-site

Minimum 5 years' experience providing both front and back end technical support for 3rd party ... Java or Other programming languages * JavaScript * Groovy Script * XML * SQL * PL SQL * Oracle ...

Mercer University

Technical Support Worker

Macon, GA · On-site

$12/hr

Technical Support Worker A Technical Support Worker provides assistance with information technology ... Engineering. Duties may include web site maintenance, supporting audio/visual equipment ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...

Koch Industries

Technical Support

Brunswick, GA · On-site

... technical challenges, support critical manufacturing systems, and help create value through ... Our Team The Brunswick IT team partners with mill operations, engineering, process control, and ...

previous page

Showing results 41-60

All JobsTechnical Support Engineer Audio JobsTechnical Support Engineer Audio Jobs in Georgia

Technical Support Engineer Audio information

Infographic showing various Technical Support Engineer Audio job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Technical Support Associate

Atlanta, GA • On-site

Support Revolution
See more jobs at Support Revolutionexternal

$70K - $100K/yr

Other

Posted 3 days ago

New

Job description

Location

Location: Atlanta, Georgia, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. This job requires the ability to work flexible hours in a call center work environment to provide technical support over phone and/or web to customers on hardware and software issues.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

  • Provide technical support over phone and/or web to customers on hardware and software issues
  • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
  • Determine requirements and/or root cause of technical issues by working with customers
  • Answer inquiries by clarifying desired information; researching, locating, and providing information
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests
  • Ensure escalation situations are managed and corrected quickly and professionally
  • Drive customer satisfaction through service excellence
  • Work with other engineers, account managers and developers
  • Provide and contribute information such as fault triage and training materials
  • Attend and complete all required training and certification exams
  • Learn to be proficient in service and repair of all systems (current, new, and updates)
Qualifications:
  • Knowledge of x86 architecture
  • Knowledge of server management tools: IPMI and command line tools
  • Knowledge of OS – Linux or Windows
  • Knowledge of server logs and OS logs
  • Knowledge of Network architecture
  • Meeting deadlines – SLA (Service Level Agreements) and KPI (Key Performance Indicators)
  • Hands-on experience with servers (Supermicro, EMC, DELL, HP) is preferable
  • Experience in talking with customers to defuse situations
Salary Range

$70,500 - $100,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Technical Support, Cloud, Embedded, Call Center, Data Center, Technology, Customer Service

#J-18808-Ljbffr

Apply