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Technical Support Concierge Jobs in Wisconsin (NOW HIRING)

Ballard Glenn

Concierge

Appleton, WI · On-site

$15 - $19.50/hr

May provide administrative support for different departments including certain tasks or projects ... High school diploma or equivalent; certification from technical school or Associate Degree ...

Ballard Glenn

Concierge

Appleton, WI · On-site

$15 - $19.50/hr

May provide administrative support for different departments including certain tasks or projects ... High school diploma or equivalent; certification from technical school or Associate Degree ...

SHI International Corp

WI · On-site

$106K - $106K/yr

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next ... DIG supports Microsoft-aligned sales motions through consultative discovery, technical storytelling ...

SHI International

WI · On-site

$106K - $106K/yr

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next ... DIG supports Microsoft-aligned sales motions through consultative discovery, technical storytelling ...

St. Rita Square

Weekend Receptionist

Milwaukee, WI · On-site

Concierge/Receptionist The role of the Concierge/Receptionist provides administrative support for ... High school diploma or equivalent; certification from technical school or Associate Degree ...

New

Edgeless Beauty Group

Team Lead

Mequon, WI · On-site

Lead and coach non-technical team members to support their growth and elevate overall team ... Ensure concierge services and Aveda rituals are consistently delivered, maintaining guest amenities ...

New

Edgeless Beauty Group

Team Lead

Brookfield, WI · On-site

$18/hr

Lead and coach non-technical team members to support their growth and elevate overall team ... Ensure concierge services and Aveda rituals are consistently delivered, maintaining guest amenities ...

Baylor College of Medicine

WI · On-site

$57K - $67K/yr

Summary The Radiologic Technologist provides patient-centered care and utilizes technical skills to ... Within the Concierge and Executive Health department, the Radiologic Technologist will support ...

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Technical Support Concierge information

What is the difference between Technical Support Concierge vs Technical Support Specialist?

AspectTechnical Support ConciergeTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or similarOften requires similar certifications, sometimes with additional vendor-specific credentials
Work EnvironmentCustomer-facing, often in service centers or client sitesPrimarily remote or on-site technical troubleshooting
Employer & IndustryTech companies, service providers, retail electronicsIT departments, tech support firms, hardware/software companies
Search & Comparison IntentCustomer service focus, concierge role, client interactionTechnical troubleshooting, problem resolution, technical expertise

The main difference is that a Technical Support Concierge focuses on providing personalized customer service and assistance, often acting as a liaison between clients and technical teams. In contrast, a Technical Support Specialist primarily handles technical troubleshooting and problem resolution. Both roles require similar certifications and work environments, but their focus and daily tasks differ significantly.

What is a technical support concierge job description?

A technical support concierge provides assistance to customers or employees by troubleshooting technical issues, offering guidance on product or service use, and resolving problems efficiently. The role often requires strong communication skills, familiarity with technical tools or software, and the ability to deliver excellent customer service in a professional environment.

What is a technical support concierge?

A technical support concierge is a professional who provides personalized assistance to customers experiencing technical issues with products or services. They often communicate via phone, chat, or email, troubleshoot problems, and guide users through solutions, requiring strong communication skills and technical knowledge of relevant tools and systems.

What cities in Wisconsin are hiring for Technical Support Concierge jobs?

Cities in Wisconsin with the most Technical Support Concierge job openings:

Infographic showing various Technical Support Concierge job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Concierge

Appleton, WI • On-site

Ballard Glenn
See more jobs at Ballard Glennexternal

$15 - $19.50/hr

Part-time

Re-posted 21 days ago

Job description




Part-time

Must be able to work every other weekend and rotating holidays 

SUMMARY
Therole of the Concierge provides administrative support for the community. This position is responsible for assistingresisting residents and guests, performing clerical duties, coordinating informationflow and completing projects as assigned. This position is considered the"face" of the community; therefore, all tasks are expected to be performed witha customer-centered focus while also seeking opportunities to continuallyimprove core processes. Incumbent will be scheduled based on operational needs,which may include but is not limited to holidays, extended shifts, nights,weekends, standby or on-call as necessary.
ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

  • Monitors, greets, interacts with and direct residents, family members, guests, and vendors in a professional, friendly, and courteous manner.
  • Answers internal and external telephone calls, and guests entering the building.
  • May provide administrative support for different departments including certain tasks or projects.
  • Maintains building security, monitors security systems including the emergency call system and respond accordingly.
  • Manages the operation and maintenance of all office equipment and communication devices. Orders and maintains adequate inventory of office and community supplies.
  • Manages mail and newspaper delivery.
  • Assists the Lifestyle Enrichment department with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities.
  • Participates in and attends all required in-service training sessions
SUPERVISORY RESPONSIBILITIES
This position does/does nothave any supervisory responsibilities.
QUALIFICATIONS
To perform this jobsuccessfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of theknowledge, skills and/or abilities required. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.
  • Knowledge of computer applications (Microsoft Word, Excel, Powerpoint, Publisher) as well as office equipment operations.
  • Ability to organize and manage multiple priorities, always keeping our residents and their satisfaction our top priority.
  • Positive attitude, initiative, enthusiasm and energy.
  • Strong customer orientation to older adults.
  • Strong communication skills - verbal and written.
EDUCATION and/or EXPERIENCE
  • High school diploma or equivalent; certification from technical school or Associate Degree preferred.
  • 3-5 years of administrative experience, preferably in a property management or real estate environment.
LANGUAGE SKILLS
 Excellentwritten and verbal communication skills. Ability to develop, read, and comprehend leasing agreements, governmentregulations, correspondence and memos. Ability to write reports, businesscorrespondence, and procedure manuals. Ability to effectively presentinformation and respond to questions from groups of managers, residents and thegeneral public.
MATHEMATICAL SKILLS
 Abilityto calculate figures and amounts (such as estimates, interest, and percentages),complete bank deposits, basic addition, subtraction, multiplication anddivision with or without use of calculator or computer.
REASONING ABILITY
 Abilityto apply common-sense understanding to carry out instructions furnished inwritten or oral form. Ability to dealwith problems involving one or more concrete variables in standardized situations. Ability to maintain a courteous businesslikemanner when interacting with outside contacts and other employees. Ability to use good judgment. Ability to organize, solve problems, work aspart of a team, handle multiple tasks, and meet deadlines.
OTHER SKILLS ANDABILITIES
 Abilityto operate various types of office equipment to include a computer, calculator,telephone, scanner, fax, and copier. Software - Must have an intermediate skilllevel in Microsoft Office such as MS Word and Excel. Must be able to work within detailedspreadsheets.

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