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Technical Support Concierge Jobs in Florida (NOW HIRING)

Percepta

Concierge Sales Representative

Melbourne, FL · On-site

$14.25 - $18.50/hr

Concierge Sales Representative (041ZP) US-FL- MelbourneDescription At Percepta, we bring first ... process, support may include (but is not limited to) the following: troubleshooting technical ...

Concert Golf Partners

Member Services Concierge

Lake Mary, FL · On-site

$13.50 - $17.50/hr

Customer Support: Provide exceptional phone and email support to members and/or potential members ... Technical Skills: Proficiency in using computer systems and basic office applications (e.g ...

Percepta

Concierge Sales Representative

Melbourne, FL · On-site

$14.25 - $18.50/hr

As a Concierge Sales Representative working onsite in Melbourne, FL , you'll be a part of creating ... process, support may include (but is not limited to) the following: troubleshooting technical ...

Percepta

Concierge Sales Representative

Melbourne, FL

$14.25 - $18.50/hr

As a Concierge Sales Representative working onsite in Melbourne, FL , you'll be a part of creating ... process, support may include (but is not limited to) the following: troubleshooting technical ...

Jsx

Airport Service Concierge - OPF

Miami, FL · On-site

$19/hr

This position supports a polished, welcoming environment while contributing to the safe, efficient ... technical developments, etc). JSX seeks to provide equality of opportunity in all aspects of ...

JSX

Airport Service Concierge - OPF

Opa Locka, FL · On-site

$19/hr

This position supports a polished, welcoming environment while contributing to the safe, efficient ... technical developments, etc). JSX seeks to provide equality of opportunity in all aspects of ...

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Technical Support Concierge information

What is the difference between Technical Support Concierge vs Technical Support Specialist?

AspectTechnical Support ConciergeTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or similarOften requires similar certifications, sometimes with additional vendor-specific credentials
Work EnvironmentCustomer-facing, often in service centers or client sitesPrimarily remote or on-site technical troubleshooting
Employer & IndustryTech companies, service providers, retail electronicsIT departments, tech support firms, hardware/software companies
Search & Comparison IntentCustomer service focus, concierge role, client interactionTechnical troubleshooting, problem resolution, technical expertise

The main difference is that a Technical Support Concierge focuses on providing personalized customer service and assistance, often acting as a liaison between clients and technical teams. In contrast, a Technical Support Specialist primarily handles technical troubleshooting and problem resolution. Both roles require similar certifications and work environments, but their focus and daily tasks differ significantly.

What is a technical support concierge job description?

A technical support concierge provides assistance to customers or employees by troubleshooting technical issues, offering guidance on product or service use, and resolving problems efficiently. The role often requires strong communication skills, familiarity with technical tools or software, and the ability to deliver excellent customer service in a professional environment.

What is a technical support concierge?

A technical support concierge is a professional who provides personalized assistance to customers experiencing technical issues with products or services. They often communicate via phone, chat, or email, troubleshoot problems, and guide users through solutions, requiring strong communication skills and technical knowledge of relevant tools and systems.

What cities in Florida are hiring for Technical Support Concierge jobs?

Cities in Florida with the most Technical Support Concierge job openings:

Infographic showing various Technical Support Concierge job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

JR. A+ Field IT Engineer

Miami, FL • On-site

Pinnacle Technical Resources
See more jobs at Pinnacle Technical Resourcesexternal

Full-time

Re-posted 21 days ago

Job description

Company Description
Job Description
  • Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
  • Installs and optimizes HW/SW/Networking product and configurations at customer sites.
  • May diagnose and resolve product performance problems.
  • Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
  • Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation.
  • Maintains a functional understanding of company service solutions.
  • Desk side support, concierge desk, VIP support, tier 3 hardware/software support.
  • Effective Communications
  • PC/Workstation Hardware
  • Desk-side Software Support (DSS)

Qualifications
  • 2 or more years of experience in a hands-on desk side support role required
  • Must have valid driver's license with reliable vehicle and appropriate insurance (required)
  • Proficiency in Windows operating systems, Microsoft Office software
  • Proficient with PC hardware
  • Excellent communication skills required.
  • A+ Certification required
  • Lenovo, Dell and HP certifications would be a plus (not required)

Additional Information
All your information will be kept confidential according to EEO guidelines.

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