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Technical Support Auvik Jobs (NOW HIRING)

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45/hr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Autotask, Datto RMM, Auvik or Managed Services (MSP) experience a major plus * General Windows ...

S1 Technology

Be Seen First

Technical Support Lead

Lafayette, LA · On-site

S1 Technology is hiring a Technical Support Lead -- a highly skilled technician and hands‐on ... Audit and update client configurations within tools like IT Glue, Auvik, ConnectWise Manage ...

S1 Technology

Be Seen First

Technical Support Lead

Lafayette, LA · On-site

S1 Technology is hiring a Technical Support Lead -- a highly skilled technician and hands‐on ... Audit and update client configurations within tools like IT Glue, Auvik, ConnectWise Manage ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Autotask, Datto RMM, Auvik or Managed Services (MSP) experience a major plus * General Windows ...

Auvik Networks

Alliance Manager

Our customers are smart, aspirational, and highly technical. It pays to get the details right ... Identify and support new alliance opportunities as Auvik continues to expand its partner ecosystem ...

Auvik Networks

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Our customers are smart, aspirational, and highly technical. It pays to get the details right.

Auvik Networks

$111K - $143K/yr

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Our customers are smart, aspirational, and highly technical. It pays to get the details right.

Auvik Networks

Our customers are smart, aspirational, and highly technical. It pays to get the details right ... Support Customer Success: Understand your clients' needs and help them implement Auvik effectively ...

Auvik Networks

What's the job about? As a Staff Software Developer at Auvik, you'll lead through technical ... We use AI tools to support administrative tasks in the hiring process; such as helping source ...

Auvik Networks

... support working from home (or the space you choose!). When we're able, we'll have Auvik hubs in ... Must have technical aptitude or experience selling a highly technical product. Are there bonus ...

Auvik Networks

As a Staff Software Developer on Auvik's AI & Platform team, you'll be a hands-on technical leader ... We use AI tools to support administrative tasks in the hiring process; such as helping source ...

Auvik Networks

Alliance Manager

Home, WA · On-site +1

Our customers are smart, aspirational, and highly technical. It pays to get the details right ... Identify and support new alliance opportunities as Auvik continues to expand its partner ecosystem ...

Auvik Networks

Our customers are smart, aspirational, and highly technical. It pays to get the details right ... Identify and support new alliance opportunities as Auvik continues to expand its partner ecosystem ...

Auvik Networks

As a Principal Software Developer at Auvik , you'll provide technical leadership at the highest ... We use AI tools to support administrative tasks in the hiring process; such as helping source ...

Auvik Networks

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Our customers are smart, aspirational, and highly technical. It pays to get the details right.

Auvik Networks

$46.75 - $61.75/hr

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Our customers are smart, aspirational, and highly technical. It pays to get the details right.

Auvik Networks

Director, Channel Sales

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Our customers are smart, aspirational, and highly technical. It pays to get the details right.

Auvik Networks

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Our customers are smart, aspirational, and highly technical. It pays to get the details right.

Auvik Networks

Director, Channel Sales

Home, WA · On-site +1

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Our customers are smart, aspirational, and highly technical. It pays to get the details right.

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How much do technical support auvik jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for technical support auvik in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
Infographic showing various Technical Support Auvik job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 74% Full Time, 5% Part Time, 3% Temporary, and 15% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
MSP Technical Support

MSP Technical Support

Pavion

Altamonte Springs, FL • On-site

$45/hr

Full-time

Posted 29 days ago

Pavion rating

5.2

Company rating: 5.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

29th of 32 rated health and safety providers

Job description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. 

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated MSP Tech Support to join our security business unit. The MSP Technical Support role delivers frontline technical assistance to clients by resolving Level I support incidents and service requests. This role provides troubleshooting hardware, software, peripherals, and basic network connectivity issues while ensuring a positive and productive user experience. The analyst supports user account administration, Office 365 and phone systems, and various Microsoft-based business applications. Using remote tools—and occasional on-site visits. The MSP Technical Support role ensures issues are resolved efficiently, documented thoroughly, and communicated clearly. A strong customer service mindset, attention to detail, and commitment to continuous learning are essential for success in this role. 

Primary Responsibilities:

Technical Support & Troubleshooting 

  • Respond to Level I technical support incidents and service requests across multiple channels, including phone, email, web, chat, and ticketing systems. 
  • Troubleshoot and resolve issues related to computer hardware, software, peripherals, and network connectivity. 
  • Support and diagnose problems with desktop PCs, laptops, scanners, printers, Microsoft Office applications, and various commercial or proprietary client software. 
  • Utilize remote access tools to resolve technical issues efficiently. 
  • Perform on-site visits as needed for equipment deployment, hardware replacement, and issue resolution. 
  • Provide troubleshooting and support for Microsoft Office Suite, desktop systems, and printers. 

Systems & Application Administration  

  • Create, manage, and maintain user accounts through Active Directory or other cloud-based identity platforms.  
  • Perform Office 365 administration tasks.  
  • Support phone system and VOIP administration.  
  • Assist with technologies related to Microsoft’s core business applications such as Windows Server, Exchange, SQL, Terminal Services/RDS/Citrix. 

Networking & Infrastructure Support  

  •  Troubleshoot basic networking issues and support VOIP systems. 
  • Assist in implementing or supporting disaster recovery strategies, including server imaging and automated offsite backups. 

 Customer Service & Communication 

  • Maintain a high level of customer satisfaction through timely, professional, and effective support.  
  • Communicate clearly with clients to ensure understanding of issues and resolutions.  
  • Demonstrate a proactive, service-oriented mindset focused on improving client productivity. 

Documentation & Reporting  

  • Accurately document customer systems, configurations, troubleshooting steps, and resolutions. 
  • Record detailed time entries for service work and project activities. 
  • Follow established procedures and contribute to knowledge base improvements. 

Basic Qualifications:  

  • High School Diploma 
  • 1 year of IT experience 

  • Excellent verbal and written communication skills 

  •  Professional, friendly, positive, optimistic demeanor 

  •  An understanding of relevant technologies, solutions, troubleshooting, & support 

Preferred Qualifications:

  • Autotask, Datto RMM, Auvik or Managed Services (MSP) experience a major plus 
  • General Windows Desktop 
  • Strong Organization and Time Management Skills 

    Salary: $45 - 55k depending on experience

    Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as may be required.  The employer has the right to revise this job description at any time.  The job description is not be construed as a contract for employment.

    If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

    What Pavion employees say

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    About Pavion

    Sourced by ZipRecruiter

    Industry

    Security alarm systems and monitoring services

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Chantilly, VA, US

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