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Technical Support Analyst Edi Jobs (NOW HIRING)

Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills: Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices ...

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...

About the Role The Technical Support Analyst is a customerfacing role focused on providing application expertise and technical support across postsales engagements. This role serves as a trusted ...

About the Role The Technical Support Analyst is a customer-facing role focused on providing application expertise and technical support across post-sales engagements. This role serves as a trusted ...

Adams, MA on-site Job Summary Our client is seeking a Technical Support Analyst Level I , who will be responsible for providing support to end users on a variety of issues, under general supervision.

About the Role The Technical Support Analyst is a customer-facing role focused on providing application expertise and technical support across post-sales engagements. This role serves as a trusted ...

Role Overview: We're looking for a Remote Technical Support Analyst who loves solving problems and providing exceptional customer experiences. You'll be the first line of technical assistance for our ...

Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 Duration: 06+ Months Top Technical Skills * Helpdesk Support & Ticketing Systems Proficient in ...

We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...

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How much do technical support analyst edi jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for technical support analyst edi in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.
What cities are hiring for Technical Support Analyst Edi jobs? Cities with the most Technical Support Analyst Edi job openings:
What states have the most Technical Support Analyst Edi jobs? States with the most job openings for Technical Support Analyst Edi jobs include:
Infographic showing various Technical Support Analyst Edi job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 25% Temporary, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,277 per year, or $27.5 per hour.
Technical Support Analyst

Technical Support Analyst

Printpack

Grand Prairie, TX

Full-time

Posted 8 days ago


Printpack rating

8.9

Company rating: 8.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

6th of 110 rated packaging manufacturers


Job description

Printpack's IT Technical Support group services Printpack operations in the US. The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in support of customer order delivery. The group delivers frontline IT technical support to onsite and remote associates, contractors, customers, vendors, and visitors and executes the IT strategy for many business-wide initiatives.
The Technical Support Analyst will perform all IT Support-related service work, including but not limited to imaging, software installations, problem diagnosis and repair, necessary for end-users and server-related computing devices, printers, and RF scanners.Job Description:
  • Solve Tier 1 and 2 incidents and/or escalate to appropriate functional groups.
  • Troubleshoot and work with vendors on IT hardware technical issues.
  • Provide end-user support for Microsoft Office 365, Windows 10, SharePoint, and Microsoft Access databases.
  • Perform IT preventive maintenance and due diligence to ensure business continuity.
  • Ensure IT-related inventories are kept up to date and peripherals are readily available.
  • Administer user accounts through Active Directory.
  • Support WAN/LAN technologies, including switches, routers, wireless access points, port configurations, and remote VPN.
  • Serve as a conduit between plant resources and relevant Corporate ITPM resources, collaborate with Corporate and Engineering resources, and follow up and escalate to appropriate teams, as necessary.
  • Support Enterprise-wide application(s) and database(s).
  • Take ownership of issues and follow through to completion.
  • Support strategic corporate initiatives and projects.
  • Ensure adherence to IT policies, standardization of processes and procedures.
  • Keep apprised of trends in technology to improve customer experience and productivity.
  • Provide on-call support and escalation, as necessary.

Qualification:
  • Must have hands-on experience with desktops/laptops/tablets/smart devices; Windows 10, software installs, imaging and restorations, virtual server environments, patch management, and network strategies.
  • Excellent verbal and written communication skills.
  • Self-starter with high motivation and ability to work with geographically dispersed management.
  • Comp TIA A+, MCSA preferred, but not mandatory.

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

To view your rights and government notices, please see the links below:

Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) -Polygraph Protection - Right to Work - Right to Work (Spanish)

Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.


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