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Technical Services Jobs in Tennessee (NOW HIRING)

Requisition Number: [[id]] T&WM Technical Services Unit Manager Position Overview: This position is responsible for managing all aspects of NFS' Waste Programs, Waste Engineering, and Waste ...

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Technical Services information

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$12.7K

$41.7K

$59.9K

How much do technical services jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical services in Tennessee is $41,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $48,600.00 per year, depending on experience, location, and employer.

What is technical services?

Technical services refer to specialized support roles that maintain, repair, and optimize technological systems and equipment within an organization. These services can include IT support, network management, equipment installation, and troubleshooting hardware or software issues. Professionals in technical services ensure that technology runs smoothly and efficiently so that businesses and users experience minimal downtime. This field is essential across many industries, including information technology, manufacturing, and libraries.

What are the key skills and qualifications needed to thrive in technical services?

To thrive in Technical Services, you need a solid background in troubleshooting, technical support, and problem-solving, often supported by a relevant degree or technical certifications. Familiarity with ticketing systems, remote diagnostic tools, and industry-specific software is typically required. Strong communication, customer service orientation, and teamwork skills help build trust and ensure efficient issue resolution. These abilities are crucial for minimizing downtime, maintaining client satisfaction, and supporting business operations.

What are some common challenges faced in a technical services role, and how are they typically addressed?

Professionals in Technical Services often encounter challenges such as troubleshooting complex technical issues, managing multiple service requests simultaneously, and staying updated with rapidly evolving technologies. These challenges are typically addressed through continuous training, strong collaboration with engineering and customer support teams, and utilizing robust ticketing systems to prioritize and track issues. Developing problem-solving skills and a proactive approach to learning new tools can greatly enhance effectiveness and job satisfaction in this dynamic environment.

What is the difference between Technical Services vs Technical Support?

AspectTechnical ServicesTechnical Support
CredentialsTypically requires technical certifications or degrees in IT, engineering, or related fieldsOften requires similar certifications, focusing on troubleshooting skills
Work EnvironmentInvolves project-based work, system implementation, and consultingPrimarily involves assisting users, troubleshooting issues, and providing helpdesk support
Employer & Industry UsageUsed across IT, engineering, manufacturing, and technical consulting firmsCommonly found in IT companies, tech support centers, and customer service departments

Technical Services generally focus on implementing, maintaining, and consulting on technical systems, while Technical Support centers on assisting users with troubleshooting and resolving technical issues. Both roles require technical knowledge and certifications but differ in scope and daily tasks.

What are the most commonly searched types of Technical Services jobs in Tennessee?

The most popular types of Technical Services jobs in Tennessee are:

Infographic showing various Technical Services job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,742 per year, or $20.1 per hour.

Technical Services Manager (TSM)

Rutherford County Library System

Murfreesboro, TN โ€ข On-site

$107K - $107K/yr

Full-time

Re-posted 3 days ago


Job description

Description:

TECHNICAL SERVICES MANAGER

RUTHERFORD COUNTY LIBRARY SYSTEM


ORGANIZATION DESCRIPTION:

Rutherford County Library System (RCLS) is comprised of six branches and a Bookmobile serving the Greater Rutherford County community. RCLS receives funding from three cities (Eagleville, Murfreesboro, and Smyrna) and Rutherford County, though the Board of Directors of RCLS (“the Board”) governs it. Our mission is to empower the community with resources to explore, imagine, and engage.


SUMMARY:

Under the direction of the RCLS Director, the Technical Services Manager (TSM) will be responsible for the selection of all library materials in all formats and for all age groups; ensuring accurate cataloging records; ensuring effective communication with all relevant departments; and overseeing collection maintenance in collaboration with library staff.


DUTIES & RESPONSIBILITIES:

  • Manages all functions of the Technical Services Department.
  • Develops collections in accordance with the goals of the collection development policy in order to provide collections that meet the community’s needs as well as local, state, and federal laws.
  • Identifies materials for purchase by reading reviews on materials, reviewing bestseller lists, patron requests, staff suggestions, and collection analysis results; negotiates vendor relations; and orders materials in order to select materials for collections.
  • Creates selection lists, holds, circulation, and other reports and analyzes statistical data in order to determine collection improvement strategies.
  • Coordinates weeding projects, provides training and support in the use of weeding procedures, and evaluates donations and damaged/missing items in order to keep collections current and useful.
  • Assists in developing the operating budget; monitors expenditures in order to spend allocated dollars on materials for collections.
  • Participates in meetings and activities and works with other supervisors and satellite/branch managers on projects to ensure the smooth operation of the department.
  • Performs related duties as assigned.



Requirements:

MINIMUM QUALIFICATIONS:

  • Master’s Degree in Library Science from an ALA-accredited program and a minimum of 3 years of recent management-level public library experience or an equivalent combination of education and experience.
  • A thorough understanding of the rules and procedures governing library operations. Strong familiarity with utilizing vendor databases, choosing items, and dealing with library collections.
  • Proficiency in verbal and written communication; strong analytical and problem-solving skills; developing staff procedures and guidelines, interpreting statistical data, formulating recommendations, and writing reports; coordinating multiple projects; accurately organizing and recording information; and using word processing, database, and spreadsheet software.
  • Possess a valid Tennessee driver’s license or ID.
  • Flexible scheduling is required, but a regular work schedule, including nights and weekends, with occasional exceptions, is possible. This position is full-time exempt under the Fair Labor Standards Act.


WORKING ENVIRONMENT AND PHYSICAL DEMANDS:

  • The job location is at, but not limited to, the administrative and technical services offices of RCLS.
  • Physical condition necessary for the regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces.
  • Frequent bending, stooping, and working in confined spaces.
  • Lifting or carrying moderately heavy (20–50 lbs.) items and occasionally very heavy (50 lbs. and over) items
  • Minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment.
  • Utilizing a keyboard and sitting or standing for extended periods.
  • Tasks require sound, color, depth, and visual perception.

This job description describes the nature and level of assignments normally given in this position. It is merely a list of responsibilities; more can be added at any time. Employees are expected to carry out additional, area-specific tasks that may not be included in this summary. The job description does not constitute an employment agreement between RCLS and the employee and is subject to change as the needs of RCLS and the requirements of the job change.