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Technical Representative Jobs in Ridgedale, MO (NOW HIRING)

Wilson Combat

Customer Service Representative

Berryville, AR · On-site

$12.50 - $16.75/hr

Warranty, Service, & Technical Support • Guide customers through the product service, warranty ... Brand Representation • Represent Wilson Combat with professionalism, integrity, and respect in ...

Wilson Combat

Customer Service Representative

Berryville, AR

$12.50 - $16.75/hr

Warranty, Service, & Technical Support Guide customers through the product service, warranty, and ... Brand Representation Represent Wilson Combat with professionalism, integrity, and respect in all ...

Wilson Combat

Customer Service Representative

Berryville, AR · On-site

$12.50 - $16.75/hr

Warranty, Service, & Technical Support● Guide customers through the product service, warranty ... Brand Representation● Represent Wilson Combat with professionalism, integrity, and respect in ...

Optimum

Door to Door Sales Representative

Branson, MO

Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic ... Proficient computer and technical skills, that help support the best customer solutions. * Reliable ...

Optimum

Door to Door Sales Representative

Branson, MO · On-site

Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic ... Proficient computer and technical skills, that help support the best customer solutions. * Reliable ...

Bridgestone

Automotive Lead Technician

Harrison, AR

$26.51 - $49.10/hr

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and ... Adequately explain technical diagnoses and needed repairs to non-mechanical individuals. * Stay ...

DENVER ROLLER INC

Funeral Assistant

Yellville, AR · On-site

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Ability to read, analyze, and interpret technical procedures and governmental regulations. Ability ...

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All JobsTechnical Representative JobsTechnical Representative Jobs in Ridgedale, MO

Technical Representative information

See Ridgedale, MO salary details

$12

$23

$39

How much do technical representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for technical representative in Ridgedale, MO is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $27.74 per hour, depending on experience, location, and employer.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What cities near Ridgedale, MO are hiring for Technical Representative jobs?

Cities near Ridgedale, MO with the most Technical Representative job openings:

Technical Representative jobs near you
Infographic showing various Technical Representative job openings in Ridgedale, MO as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $48,557 per year, or $23.3 per hour.

Customer Service Representative

Berryville, AR • On-site

Wilson Combat
Sporting Product Manufacturing • 51 - 200 employees
Learn more about Wilson Combatexternal

$12.50 - $16.75/hr

Full-time

Re-posted 3 hours ago

Job description

Role Purpose
The Customer Service Representative (CSR) serves as a key point of contact for Wilson
Combat retail customers, providing accurate, courteous, and timely assistance across all
communication channels. This role focuses on product knowledge, issue resolution, and
customer support ensuring every interaction reflects Wilson Combat's commitment to quality,
craftsmanship, and integrity.
Primary Responsibilities
Customer Support & Communication
• Respond to inbound customer inquiries by phone, email, and online messaging in a
prompt, professional manner.
• Provide accurate information regarding product specifications, availability, warranty
policies, and service procedures.
• Assist customers in navigating company resources and direct them to appropriate
departments when necessary (e.g., Sales, Shipping, or Warranty).
• Maintain professionalism and composure when handling sensitive or high-stress
situations.
Warranty, Service, & Technical Support
• Guide customers through the product service, warranty, and repair request processes.
• Work collaboratively with the warranty and gunsmithing teams to ensure timely
resolution of service requests.
• Track service cases and communicate progress updates to customers clearly and
proactively.
• Document all service interactions accurately within the company's customer
management system.
Internal Collaboration & Process Support
• Coordinate with internal departments to ensure consistent and accurate customer
communication.
• Identify recurring customer issues or questions and communicate insights to
management for process improvement.
• Support the development of reference materials and FAQs to enhance future customer
interactions.
• Contribute to a positive team environment that values accuracy, accountability, and
shared success.
Brand Representation
• Represent Wilson Combat with professionalism, integrity, and respect in all
communications.
• Uphold company values of quality, precision, dependability, and customer trust.
• Maintain a deep understanding of the company's history, products, and service
standards to provide informed support.
Desired Skills and Experience
• Exceptional written and verbal communication skills with a polished, professional tone.
• Strong problem-solving abilities with a focus on efficiency, accuracy, and customer
satisfaction.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience with CRM or ERP systems (NetSuite experience a plus).
• Familiarity with firearms and related terminology preferred but not required.
• Strong sense of accountability, follow-through, and teamwork.
Candidate Profile
The ideal candidate for this position is a professional communicator and problem-solver who
takes pride in helping others and ensuring accuracy in every task. They thrive in a structured,
fast-paced environment, remain composed under pressure, and bring a genuine sense of care
to each customer interaction. This person values teamwork, consistency, and attention to
detail-and approaches every day with the mindset of supporting Wilson Combat's reputation
for uncompromising quality and service excellence

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