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Technical Rep Jobs in Kitchener, ON (NOW HIRING)

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Technical Solutions Engineer

Guelph, ON

... and represented by AI across search and digital experiences. At our core, we believe that in the ... About the Role As the Technical Solutions Engineer, you are the technical depth within Customer ...

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Technical Rep information

What is the difference between Technical Rep vs Customer Service Representative?

AspectTechnical RepCustomer Service Representative
Required CredentialsTechnical certifications, technical knowledgeBasic customer service skills, sometimes high school diploma
Work EnvironmentTechnical settings, client sites, call centersCall centers, retail, office settings
Employer & Industry UsageManufacturing, tech, industrial sectorsRetail, telecom, service industries

Technical Reps focus on technical support, troubleshooting, and product knowledge, often requiring specialized certifications. Customer Service Reps handle general inquiries, complaints, and support, with less technical expertise. While both roles involve assisting customers, Technical Reps provide technical solutions, whereas Customer Service Reps focus on customer satisfaction and issue resolution.

What does a technical representative do?

A technical representative provides technical support and assistance to customers or clients, often troubleshooting products or services, explaining features, and resolving issues. They may work in fields like electronics, machinery, or software, and often require good communication skills and technical knowledge. Their role involves interacting with clients, documenting problems, and ensuring customer satisfaction.
Technical Rep jobs near you
Infographic showing various Technical Rep job openings in Kitchener, ON as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Technical Sales Representative

Burlington, ON • On-site

Inter-Power Group
See more jobs at Inter-Power Groupexternal

Full-time

Medical, Dental, Vision, Life

Posted 12 days ago

Job description

ReapAir Compressor Services, a division of Inter-Power Group, is located in Burlington, Ontario. Specializing in industrial compressors, components, service, and maintenance, we provide reliable compressed air solutions and peace of mind to our customers across Ontario.

We are looking for an experienced and results-driven Senior Technical Sales Representative to join our team and help grow our presence across Southern Ontario. We offer flexibility in territory assignment based on the successful candidate's location, with opportunities covering Southwestern Ontario, the Niagara/Golden Horseshoe region, or the Highway 401 corridor from west of Milton through to Windsor.

About the role

The Technical Sales Representative will play a key role in driving business growth by representing ReapAir’s products, services, and values to both existing and prospective customers. This individual will work closely with internal teams to ensure high levels of customer satisfaction and long-term success.

This position reports directly to the General Manager, Ontario.

Key Responsibilities

  • Develop and execute a territory business plan to achieve and exceed sales targets.
  • Identify, pursue, and develop new business opportunities in the industrial compressed air sector.
  • Prepare and present tailored technical proposals and quotations to clients.
  • Build strong relationships by understanding customers’ business needs and future requirements.
  • Negotiate pricing and terms with clients in alignment with company guidelines.
  • Collaborate closely with the Service and Parts teams to ensure a smooth and consistent customer experience.
  • Maintain accurate and up-to-date customer data and activities in CRM systems.
  • Attend trade shows, site visits, and other client-facing events as required.
  • Support the Sales team in achieving broader company goals as needed.

Qualifications

  • 3+ years of successful B2B technical sales experience (preferably in industrial equipment or manufacturing).
  • Experience in compressed air systems, rotating equipment, or a technical/mechanical sales environment is strongly preferred.
  • Strong understanding of industrial/commercial client needs and sales cycles.
  • Valid Driver’s License and willingness to travel throughout the GTA and surrounding areas.

Key Skills & Attributes

  • Strong customer service orientation and professionalism
  • Excellent communication and presentation skills
  • Proactive prospecting and negotiation abilities
  • Strong organizational and time management skills
  • Ability to identify and solve customer challenges with a consultative approach
  • Collaborative team player with a high sense of accountability
  • Proficient in Microsoft Office and CRM systems (e.g., Salesforce)

Why Join ReapAir?

  • Be part of a growing and supportive team
  • Performance-based bonus program
  • Commitment to health & safety and employee well-being
  • A workplace culture that values teamwork, respect, and transparency
  • Group insurance (life, health, dental, vision and disability) – 60% employer-paid
  • RRSP matching program – up to 3% of base salary
  • Employee Ownership Program – no personal investment required

Are you ready to take on the challenge and make an impact? Apply now!

Please note: Only candidates selected for an interview will be contacted. Thank you for your interest in ReapAir Compressor Services, a division of Inter-Power Group.

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