Technical Operations Support Engineer Jobs in Exton, PA

Job Title: Operational Support Specialist
Location: Philadelphia, PA
Employment Type: Full-Time
*Position is contingent upon award*
About the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone) established in 2010. ATG has immense experience and a strong, solid reputation throughout various government agencies, providing consistently superior, innovative, and cost-effective solutions. ATG is a premier provider of cybersecurity, risk management framework (RMF), and communications cybersecurity solutions, as well as information technology (IT) and communications consulting, system engineering, integration, deployment and operation of state-of-the-art command and control and information systems that deliver critical network centric solution to the warfighter. We are looking for innovative industry professionals to join our team and continue our proven track record.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
We are seeking an Operational Support Analyst to join our team. You will play a key part in ATG's technical support for Naval Surface Warfare Center Philadelphia Division (NSWCPD) specializing in cybersecurity and implementation support.
Key Responsibilities

• Provide management and preparation of presentation materials in formats including Microsoft products (Word, Excel, and PowerPoint), as well as Adobe Acrobat.

• Provide on-site administrative services support for word processing, copy and file letters, reports, memos, travel orders, travel vouchers, and other similar types of documents.

• Maintain all cyber, IT and cyber workforce correspondence; stand operating procedures and instructions shall be proofread, edited, and corrected for errors in format and grammar. Understand and follow the Navy correspondence manual and apply the appropriate style guide for developed work products.

• Maintain master project calendar and coordinate arrangements for presentation/meetings; help support network account information on System Access Authorization Request (SAAR) forms.

• Assist in the development of process and procedure documents in the government-directed format as requested.

• Support data entry into various computerized databases and tracking systems and create spreadsheets and graphs based on the information contained in these systems. Maintain hard copies of direction, instructions, and other documents that are required to support documentation audits.

• Assist with NSWC Philadelphia Division security badge information entry and security badge documentation processing.

• Provide on-site administration services to process and track badge and swipe card services and support assistance requests in accordance with our division instructions and procedures.

• Create CS metrics for presentation to upper-level management.

• Provide NAVITAS IT support including reviewing NAVITAS purchase requests against DoN Policy and requirements and entering requests into the system of record.

• Associate's degree in business, computer science, information technology from an accredited college or university.

• Five (5) years' experience providing programmatic support including reviewing policies and directives and presenting the assessments, metrics development and tracking, word processing, filing, tracking man-hours/time, preparing correspondence reports/forms and presentations in accordance with the appropriate style guide, arranging travel, scheduling meetings and teleconferencing services utilizing Microsoft products (i.e. Word, Excel, and PowerPoint) as well as Adobe Acrobat.

• Must be a US citizen
  ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.