Factory is bringing autonomy to software engineering, and they are seeking a Technical Support ... drive operational excellence. Responsibilities : • Solve complex customer challenges. Work ...
Factory is bringing autonomy to software engineering, and they are seeking a Technical Support ... drive operational excellence. Responsibilities : • Solve complex customer challenges. Work ...
Senior Technical Operations Manager
Pleasanton, CA · On-site
$185K - $225K/yr
The ideal candidate will partner closely with engineering and supply chain teams to support ... technical operations. * Hands-on experience managing multiple contract manufacturers across Asia ...
Senior Technical Operations Manager
Pleasanton, CA · On-site
$185K - $225K/yr
The ideal candidate will partner closely with engineering and supply chain teams to support ... technical operations. * Hands-on experience managing multiple contract manufacturers across Asia ...
Currently, we are seeking a technical operations engineer for the Bolt program where you will ... Support military aviation projects by executing flight operations, conducting field maintenance ...
Currently, we are seeking a technical operations engineer for the Bolt program where you will ... Support military aviation projects by executing flight operations, conducting field maintenance ...
Technical Support Engineer
Santa Ana, CA · On-site
Technical Support Engineer**to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex platform challenges. In this ...
Technical Support Engineer
Santa Ana, CA · On-site
Technical Support Engineer**to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex platform challenges. In this ...
Satellite Customer Operations Support Engineer (Lead)
El Segundo, CA · On-site
$109K - $143K/yr
Satellite Customer Operations Support Engineer (Lead) Company: The Boeing Company The Satellite ... Performs engineering and technical activities in the areas of customer asset monitoring, anomaly ...
Satellite Customer Operations Support Engineer (Lead)
El Segundo, CA · On-site
$109K - $143K/yr
Satellite Customer Operations Support Engineer (Lead) Company: The Boeing Company The Satellite ... Performs engineering and technical activities in the areas of customer asset monitoring, anomaly ...
... operations and cloud development, dedicated to building innovative, bleeding-edge solutions for ... Engineering or a related field * Minimum 10 years of experience in technical support roles
... operations and cloud development, dedicated to building innovative, bleeding-edge solutions for ... Engineering or a related field * Minimum 10 years of experience in technical support roles
Satellite Customer Operations Support Engineer (Lead)
El Segundo, CA · On-site
$109K - $143K/yr
Satellite Customer Operations Support Engineer (Lead) Company: The Boeing Company The Satellite ... Performs engineering and technical activities in the areas of customer asset monitoring, anomaly ...
Satellite Customer Operations Support Engineer (Lead)
El Segundo, CA · On-site
$109K - $143K/yr
Satellite Customer Operations Support Engineer (Lead) Company: The Boeing Company The Satellite ... Performs engineering and technical activities in the areas of customer asset monitoring, anomaly ...
Satellite Customer Operations Support Engineer (Lead) Company: The Boeing Company The Satellite ... Performs engineering and technical activities in the areas of customer asset monitoring, anomaly ...
Satellite Customer Operations Support Engineer (Lead) Company: The Boeing Company The Satellite ... Performs engineering and technical activities in the areas of customer asset monitoring, anomaly ...
... operations and cloud development, dedicated to building innovative, bleeding-edge solutions for ... Engineering or a related field * Minimum 10 years of experience in technical support roles
... operations and cloud development, dedicated to building innovative, bleeding-edge solutions for ... Engineering or a related field * Minimum 10 years of experience in technical support roles
Technical Support Engineer
Santa Ana, CA · Hybrid
$41 - $67/hr
We're currently looking for a Technical Support Engineer to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex ...
Technical Support Engineer
Santa Ana, CA · Hybrid
$41 - $67/hr
We're currently looking for a Technical Support Engineer to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex ...
Technical Support Engineer
Sunnyvale, CA · On-site
As a Technical Support Engineer, you will triage customer tickets, perform initial debugging, resolve issues independently or elevate to engineering, and contribute to support automation systems ...
Technical Support Engineer
Sunnyvale, CA · On-site
As a Technical Support Engineer, you will triage customer tickets, perform initial debugging, resolve issues independently or elevate to engineering, and contribute to support automation systems ...
About the role The Technical Support Engineer is a customer-focused problem solver responsible for ... operational excellence, and fluency with AI‑powered tools and workflows that are transforming ...
About the role The Technical Support Engineer is a customer-focused problem solver responsible for ... operational excellence, and fluency with AI‑powered tools and workflows that are transforming ...
As the Technical Operations Manager, you will provide strategic and operational leadership for the ... Design & Engineering organizations, ensuring safe, secure, and effective support to Project ...
As the Technical Operations Manager, you will provide strategic and operational leadership for the ... Design & Engineering organizations, ensuring safe, secure, and effective support to Project ...
As the Technical Operations Manager, you will provide strategic and operational leadership for the ... Design & Engineering organizations, ensuring safe, secure, and effective support to Project ...
As the Technical Operations Manager, you will provide strategic and operational leadership for the ... Design & Engineering organizations, ensuring safe, secure, and effective support to Project ...
About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI ... Experience supporting scaling in global, distributed teams with complex technical dependencies.
About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI ... Experience supporting scaling in global, distributed teams with complex technical dependencies.
Technical Support Engineer
Santa Clara, CA · On-site
$110K - $152K/yr
Key Responsibilities Responsible for all technical support related aspects at a specific customer ... Provides Alpha Site support to Engineering specifically related to installation, operation ...
Technical Support Engineer
Santa Clara, CA · On-site
$110K - $152K/yr
Key Responsibilities Responsible for all technical support related aspects at a specific customer ... Provides Alpha Site support to Engineering specifically related to installation, operation ...
About the role The Technical Support Engineer is a customer-focused problem solver responsible for ... operational excellence, and fluency with AI‑powered tools and workflows that are transforming ...
About the role The Technical Support Engineer is a customer-focused problem solver responsible for ... operational excellence, and fluency with AI‑powered tools and workflows that are transforming ...
Technical Operations Engineer, Bolt
Costa Mesa, CA · On-site
$113K - $155K/yr
Currently, we are seeking a technical operations engineer for the Bolt program where you will ... Support military aviation projects by executing flight operations, conducting field maintenance ...
Technical Operations Engineer, Bolt
Costa Mesa, CA · On-site
$113K - $155K/yr
Currently, we are seeking a technical operations engineer for the Bolt program where you will ... Support military aviation projects by executing flight operations, conducting field maintenance ...
As the Technical Operations Manager, you will provide strategic and operational leadership for the ... Design & Engineering organizations, ensuring safe, secure, and effective support to Project ...
As the Technical Operations Manager, you will provide strategic and operational leadership for the ... Design & Engineering organizations, ensuring safe, secure, and effective support to Project ...
Technical Support Engineer
San Francisco, CA · On-site +1
The Role We're looking for a Technical Support Engineer to be the technical front line for Corridor's customers - troubleshooting issues, digging into code and CI/CD workflows, and making sure ...
Technical Support Engineer
San Francisco, CA · On-site +1
The Role We're looking for a Technical Support Engineer to be the technical front line for Corridor's customers - troubleshooting issues, digging into code and CI/CD workflows, and making sure ...
Technical Operations Support Engineer information
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Technical Support Engineer
San Francisco, CA • On-site
Factory
Full-time
Re-posted 14 days ago
Job description
Job Summary:
Factory is bringing autonomy to software engineering, and they are seeking a Technical Support Engineer to ensure customers get maximum value from their developer-centric platform. The role involves resolving customer challenges, advocating for customer needs, developing tools, and collaborating cross-functionally to drive operational excellence.
Responsibilities:
• Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
• Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
• Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
• Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.
Qualifications:
Required:
• Proficiency in one or more modern programming languages such as Python, Go, Java, C++, or JavaScript/Node.js.
• Experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
• Excellent written and verbal communication skills.
• A genuine desire to help people and advocate for customer success.
• A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
• A capacity to rapidly learn new technical skills and adapt to emerging technologies.
• Strong teamwork skills and sound judgment on when to seek help or collaborate.
Preferred:
• Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
• Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
• Familiarity with observability tools, automation frameworks or CI/CD pipelines.
• Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).
Company:
Factory is an AI research lab provides software development agents that integrate into existing engineering workflows and tools. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Factory is bringing autonomy to software engineering, and they are seeking a Technical Support Engineer to ensure customers get maximum value from their developer-centric platform. The role involves resolving customer challenges, advocating for customer needs, developing tools, and collaborating cross-functionally to drive operational excellence.
Responsibilities:
• Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform.
• Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product.
• Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence.
• Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions.
Qualifications:
Required:
• Proficiency in one or more modern programming languages such as Python, Go, Java, C++, or JavaScript/Node.js.
• Experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud.
• Excellent written and verbal communication skills.
• A genuine desire to help people and advocate for customer success.
• A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time.
• A capacity to rapidly learn new technical skills and adapt to emerging technologies.
• Strong teamwork skills and sound judgment on when to seek help or collaborate.
Preferred:
• Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission.
• Prior work at startups or in high‑growth environments where you built processes and tools from scratch.
• Familiarity with observability tools, automation frameworks or CI/CD pipelines.
• Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).
Company:
Factory is an AI research lab provides software development agents that integrate into existing engineering workflows and tools. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.