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Technical Lab Support Jobs in Massachusetts (NOW HIRING)

BlackTree Technical Group, Inc.

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Robot Systems Technician

Waltham, MA · On-site

$35 - $48/hr

... technical operations, lab support, or field service ● Associate's or Bachelor's degree in a technical field, or equivalent hands-on experience ● Strong electromechanical aptitude, including ...

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Technical Lab Support information

What is technical lab support?

Technical Lab Support professionals assist in the daily operations of laboratories by maintaining equipment, preparing materials, supporting experiments, and ensuring safety protocols are followed. They help troubleshoot technical issues, manage inventory of lab supplies, and may assist researchers or students with experiments. Their work is crucial for keeping the lab running smoothly and efficiently, often serving as the backbone for scientific research and educational activities.

What are the key skills and qualifications needed to thrive as technical lab support?

To thrive as a Technical Lab Support, you need a solid understanding of laboratory procedures, equipment maintenance, and relevant scientific principles, often supported by an associate or bachelor's degree in a science or technical field. Familiarity with laboratory information management systems (LIMS), safety protocols, and equipment calibration tools is typically required. Attention to detail, problem-solving abilities, and strong communication skills help you handle troubleshooting and collaborate effectively with researchers and staff. These skills are crucial for maintaining lab efficiency, ensuring accurate results, and upholding safety and quality standards.

What are some of the common challenges faced by technical lab support staff, and how can they be effectively managed?

Technical Lab Support staff often face challenges such as troubleshooting unexpected equipment malfunctions, balancing multiple task priorities during peak lab usage, and ensuring strict adherence to safety protocols. Effective management of these challenges involves developing strong organizational skills, maintaining up-to-date knowledge of laboratory equipment, and fostering clear communication with researchers and team members. Regular training and proactive equipment maintenance can also help minimize disruptions and ensure a safe, efficient lab environment.

What is the difference between Technical Lab Support vs Laboratory Technician?

AspectTechnical Lab SupportLaboratory Technician
CredentialsTypically requires a diploma or associate degree in a relevant fieldUsually requires an associate degree or certification in laboratory technology
Work EnvironmentSupports lab operations, assists with equipment and sample handlingPerforms testing, analysis, and sample preparation directly in labs
Employer & Industry UsageUsed across biotech, healthcare, and research labs for support rolesCommonly employed in clinical, research, and industrial laboratories

While both roles support laboratory functions, Technical Lab Support primarily assists with equipment, sample management, and operational tasks, whereas Laboratory Technicians conduct testing and analysis directly on samples. The roles often overlap but differ mainly in responsibilities and level of technical testing involved.

What do technical lab support techs do?

Technical lab support technicians assist with maintaining and troubleshooting laboratory equipment, ensuring proper operation and safety. They may perform calibration, repairs, and data collection, often using specialized tools and following safety protocols in a laboratory environment.

What cities in Massachusetts are hiring for Technical Lab Support jobs?

Cities in Massachusetts with the most Technical Lab Support job openings:

Technical Lab Support jobs near you
Infographic showing various Technical Lab Support job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Laboratory Support Technician

Falmouth, MA • On-site

Cape Cod Healthcare Inc.
Health Care and Social Assistance • 1 - 5K employees
Learn more about Cape Cod Healthcare Inc.external

$18.51 - $36.18/hr

Full-time

Re-posted 20 days ago

Cape Cod Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

Purpose of Position
Provides efficient, professional coordination of Laboratory information and specimen processing. Provides support to the technical staff.
Description
1. Must be courteous to patients, visitors, physicians, volunteers, and other employees of the organization.
2. Ensures the satisfaction of all users of the department's services, both internal and external. This includes developing monitoring programs and continually seeking ways to improve user (i.e. customer) satisfaction.
3. Performs data processing functions to include; non-patient admissions, order entry, cancellation, result entry and retrieval and log review.
4. Operates computer system in all assigned functions including maintenance, troubleshooting and implementation of backup systems.
5. Answers the phone, relays messages, provides prompt and accurate information to requesting parties concerning testing procedures and results.
6. Communicates all relevant information to technical staff regarding specimens including adequacy, test add-on and cancellations and test priority.
7. Delivers or mail reports and picks-up requisitions and specimens within the hospital.
8. Verifies incoming specimens with courier, checks specimens for acceptability and special handling needs ad distributes to sections.
9. Prepares specimens for shipment to intra-system sites, reference labs and other institutions; compiles necessary support documentation, makes necessary arrangements for transportation.
10. Coordinates reporting and filing reference lab reports.
11. Checks inventory, orders stock-items and stores upon arrival.
12. Maintains confidentiality of information deemed confidential.
13. Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves effectively as part of the Laboratory team in performing professional service to patients.
14. Maintains workbenches, testing areas and other work areas in clean, sanitary and free of clutter condition for the safety of patients, guest and staff.
15. Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans.
16. Collects data for QA and other projects.
17. Responsible for pre-analytic specimen processing, i.e. aliquoting, labeling, numbering, operation centrifuge, creating work cards, prioritizing specimens.
18. Inoculates and processes culture specimens and prepares for transportation.
19. Obtains appropriate blood specimens from patients of all ages as assigned.
20. Performs glassware cleaning duties and general cleaning (not performed by Environmental Services) as assigned.
21. Performs other work related duties and activities as assigned or requested.
22. Must wear facility provided identification badge.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
• Ability to read, write, understand and follow written instruction;
• Typing at least 30 wpm;
• Completion of Medical Terminology I or successfully pass FH's Medical Terminology test with a score of 80% or better and one year work experience as a Clinical Associate, Unit clerk, Diagnostic Tech, PST, FH Lab assistant, PSA, PCT, HUC, CNA, Medical secretary and other positions that require Lab test ordering or phlebotomy.
• Data systems knowledge and demonstration of effective interpersonal communication skills.

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