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Technical Associate Jobs in Montana (NOW HIRING)

Join us as an Associate Veterinarian at VCA Amherst Animal Hospital and you'll quickly discover ... 10 technical support staff to support our doctor team * Hands-free radiology safety standards

Join us as an Associate Veterinarian at VCA Amherst Animal Hospital and you'll quickly discover ... 10 technical support staff to support our doctor team * Hands-free radiology safety standards

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Technical Associate information

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$10

$22

$52

How much do technical associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for technical associate in Montana is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.28 per hour, depending on experience, location, and employer.

What is a technical associate?

A Technical Associate is a professional who supports technical operations within an organization, often working in fields such as IT, engineering, or research. Their responsibilities typically include assisting with troubleshooting, maintaining equipment or systems, and providing technical support to teams or clients. They may also help in implementing new technologies and ensuring smooth day-to-day technical functions. Technical Associates usually work under the guidance of senior technical staff and may have opportunities to advance as they gain experience.

What are the key skills and qualifications needed to thrive as a technical associate?

To thrive as a Technical Associate, you need a strong background in information technology or engineering, analytical problem-solving abilities, and a relevant bachelor's degree. Familiarity with systems such as Windows/Linux, basic programming languages, and enterprise software tools like SQL or ticketing systems is often required. Excellent communication, teamwork, and time management skills distinguish top performers in this role. These capabilities ensure efficient technical support, smooth project execution, and effective collaboration within technical teams.

What are some common challenges technical associates face when transitioning into more complex project work?

Technical Associates often encounter challenges such as adapting to rapidly changing technologies, managing multiple tasks with tight deadlines, and collaborating with cross-functional teams on intricate projects. As the scope of work expands, they may need to quickly learn new tools or methodologies and ensure clear communication between technical and non-technical stakeholders. Successfully overcoming these challenges helps Technical Associates build valuable problem-solving skills and prepares them for advanced roles within the organization.

What is the difference between Technical Associate vs Technical Specialist?

AspectTechnical AssociateTechnical Specialist
Required CredentialsAssociate's degree or equivalent, relevant certificationsSimilar credentials, often with additional certifications or experience
Work EnvironmentEntry-level, team-based, support roles in technical settingsMore focused, specialized roles often involving troubleshooting and analysis
Employer & Industry UsageCommon in IT, engineering, and technical support sectorsUsed in similar industries, emphasizing expertise in specific technical areas
Search & Comparison IntentPeople looking for entry-level technical roles or support positionsIndividuals seeking specialized technical roles with more responsibility

The main difference between a Technical Associate and a Technical Specialist lies in their level of expertise and responsibilities. Technical Associates typically perform support and entry-level tasks, while Technical Specialists focus on specialized technical functions requiring more experience. Both roles are common in technical industries and often require similar educational backgrounds, but the Specialist role involves a higher level of expertise and problem-solving.

What are the most commonly searched types of Technical jobs in Montana?

The most popular types of Technical jobs in Montana are:

Infographic showing various Technical Associate job openings in Montana as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,143 per year, or $22.7 per hour.

Technical Support Analyst I

WHITEFISH CREDIT UNION ASSOCIATION

Kalispell, MT โ€ข On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 10 days ago


Job description

WHITEFISH CREDIT UNION

POSITION DESCRIPTION


Position Title: Technical Support Analyst I


Organizational Relationships: Reports to the Technical Support Manager 

Supervisory Responsibilities: N/A


General Function: The Technical Support Analyst I acts as a primary contact for technical support at Whitefish Credit Union (WCU) and perform initial triage of incoming requests. Follows developed procedural and support documentation to successfully resolve requests with a high level of customer service. Escalates tickets to other Technology Support staff members as necessary. Assists in maintaining desktop hardware equipment and documentation.


Position Functions:

  • Provide onsite or remote diagnoses and resolution of computer hardware, software and network problems using all available diagnostic tools and techniques.
  • Ensure that IT Service Center service requests are responded to, triaged, accurately documented and resolved in alignment with SLA requirements.
  • Ensure all new desktop hardware is entered into inventory immediately upon receipt, labeled according to IT department standards and provides asset system updates when hardware is deployed.
  • Set up, manage, and delete employee user accounts while maintaining an inventory of desktop hardware.
  • Monitor and update IT service desk tickets to ensure compliance with service level agreements, keeping users informed throughout the resolution process.
  • Assist with setup of department meetings and video conference calls.
  • Report to work on time and as scheduled.
  • Perform other duties as assigned.


Position Requirements:

  • Strong problem-solving skills, an internal drive for success and the ability to work independently.
  • Superior customer service skills with the ability to understand staff needs and translate complex technical jargon at the appropriate technical level with individual staff. 
  • Strong attention to detail with the ability to create professional documentation.
  • Adaptable and comfortable working with evolving technologies and maintaining current knowledge through ongoing education.
  • Willingness to travel to branch locations and be available on-call, including nights and weekends as needed.
  • Desire to follow change management processes and produce detailed documentation.
  • Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential. 
  • Ability and willingness to interact calmly and professionally with people from all backgrounds.
  • Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness. 
  • Ability to follow oral and written instructions.
  • Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others’ work styles.
  • Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.
  • Ability to lift up to 25 lbs. to overhead positions with or without accommodation.
  • Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
  • Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
  • Adhere to all Whitefish Credit Union policies and procedures.
  • Protect Member and Whitefish Credit Union confidential information.


Required Education and Experience

  • Associate or bachelor’s degree in computer science, MIS, or a related field, or 2+ years of relevant experience in technology support positions.
  • Proficiency in Windows 11, Office 365, Active Directory, and remote support tools; knowledge of TCP/IP networking, current mobile device support.
  • Current or willingness to obtain CompTia A+, CompTia Network +, ITIL, or equivalent certifications within 12 months.
  • Experience working in a financial institution or other highly regulated industry.


Compensation Package

  • Competitive starting wage
  • 100% employer-paid health insurance for Employee
    • FSA (Flex plan) available
    • Telehealth available
  • 3% employer 401k contribution (no matching requirement)
  • 8% employer pension plan contribution (following first year of employment)
  • 11 paid federal holidays (Saturday holidays excluded)
  • 17 days of PTO annually, accrued monthly
  • Life and disability insurance
  • Wellness program
  • Social Responsibility Policy – 24 hours annually of paid time for non-profit volunteer efforts
  • Tuition Reimbursement Program – application-eligible following one year of employment



This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to change and revision at any time. Position functions and requirements are listed as guidelines only and the job is not necessarily limited to these specifications.