Tech Jobs in Manchester, TN (NOW HIRING)

Position Overview Primary Function: The Director of Technology provides strategic leadership and operational oversight for the technological ecosystem that powers EfM. This role ensures that technology effectively supports content delivery, communication, data management, and participant experience. The Director advances, integrates, and safeguards all core platforms to ensure they function securely, seamlessly, and at scale.

This position receives general supervision. Broad instructions are provided, and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by the supervisor after completion.

Position Appointment Details: Career Band: 2C Appointment: This is a 12-month, 75% FTE salaried position, regularly scheduled to work 30 hours per week. Position Description Typical Duties & Responsibilities: Technology Strategy and Oversight Develops and implements a comprehensive technology strategy aligned with EfM's mission and operational goals Maintains and advances the full technological ecosystem supporting formation delivery worldwide Evaluates emerging tools and systems to strengthen efficiency, accessibility, and scalability Supports all EfM constituents in navigating technology Platform Management Oversees Pathwright (learning management platform) Oversees Slate (CRM and database management system) Oversees Banner (university system integration) Oversees Mailchimp and Substack (communications platforms) Ensures effective integration and data flow across all systems Integration and Data Management Designs and maintains system integrations to ensure accurate, consistent, and accessible data Establishes data governance standards and reporting capabilities Ensures seamless user experience across platforms for mentors, participants, coordinators, trainers, and staff Security and Compliance Implements and monitors cybersecurity protocols and best practices Ensures compliance with institutional and regulatory data protection standards Oversees system permissions, backups, and risk mitigation processes Operational Support and Innovation Provides leadership for troubleshooting, vendor management, and technical problem resolution Supports staff training and adoption of technological tools Identifies opportunities to improve efficiency, automation, and digital engagement Qualifications Demonstrated experience in technology leadership, systems administration, or IT management Experience managing learning platforms, CRM systems, and enterprise integrations Strong understanding of data architecture, cybersecurity, and compliance standards Proven ability to oversee vendor relationships and contractual agreements Excellent project management and cross-functional communication skills Experience in higher education, nonprofit, or mission-driven organizations preferred Judgement Required: Prescribed, established procedures are primarily used to perform the essential functions of this position. Machines & Equipment Used: Personal computer; printer; fax; calculator; credit card link; general office equipment Student Contact: Some contact with seminary students and student workers Internal (Operations Committee, Faculty, Administrative department heads) Daily interaction with EfM participants, mentors, trainers, coordinators, and daily interaction with EfM staff and seminary staff External (Regents & Trustees, government officials or agencies, visitors, parents, other institutions, colleges, or companies, suppliers) Answers general information questions by email and over the telephone; interacts with visitors to the Programs Center Attributes of a Successful Candidate Education: Degree in technology support Job-Related Skills: Good communication and customer relations skills are necessary; an understanding of computer technology Supplemental Information Confidential Information: This position works daily with confidential information, including financial and educational records.

Working Environment: Normal office environment ______________________________________________________________________________________________________________ The University of the South, familiarly known as "Sewanee," is home to a nationally recognized College of Arts and Sciences and a School of Theology. Sewanee is distinguished by its dedication to cultivate academic excellence, community values, and environmental stewardship that produces informed, self-aware, and participatory citizens for our democracy and servant-leaders for the world. Nestled on 13,000 acres atop Tennessee's Cumberland Plateau, the University offers both a uniquely beautiful setting and convenient access to nearby cities-Chattanooga, Nashville, and Huntsville.

The University is affiliated with the Episcopal Church and seeks to be a place where individuals from a variety of backgrounds and experiences find support, opportunity, and purpose. Support in the Hiring Process If you have questions about a position or need assistance filing an application, or if you are a person with a disability and would like to request an accommodation in the application and interview process, please contact Human Resources at 931.598.1381 or hr@sewanee.edu. Equal Employment Opportunity The University of the South is an equal-opportunity institution, dedicated to treating all applicants fairly and fostering a welcoming environment for employees and students alike.