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Tech Support Work From Home Jobs in Rochester, NY

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In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

Be Seen First

In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

SOC Analyst - AI Trainer

Rochester, NY ยท Remote

$50 - $100/hr

Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand ... Impact: help shape the future of AI technologies built for cybersecurity. Responsibilities:

CompTIA A+ Tutor

Rochester, NY ยท Remote

$25 - $40/hr

All from the comfort of your home. Why Join Our Platform? * Earn incrementally higher pay for each ... Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks.

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Showing results 1-20

Tech Support Work From Home information

See Rochester, NY salary details

$26.7K

$42.9K

$65.2K

How much do tech support work from home jobs pay per year?

As of Jun 27, 2026, the average yearly pay for tech support work from home in Rochester, NY is $42,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by tech support professionals working from home, and how can they be effectively managed?

Tech support professionals working from home often encounter challenges such as managing distractions, maintaining clear communication with team members, and troubleshooting technical issues without immediate on-site assistance. To effectively manage these challenges, it's important to establish a dedicated workspace, use collaboration tools for regular updates with colleagues, and follow documented troubleshooting procedures. Many companies also provide virtual training and remote access tools to help streamline support processes and ensure consistent service quality.

What are the key skills and qualifications needed to thrive as a Tech Support Work From Home professional, and why are they important?

To thrive as a Tech Support Work From Home professional, you need strong problem-solving abilities, technical troubleshooting skills, and typically a high school diploma or higher, sometimes complemented by IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems (like Zendesk or ServiceNow), and communication platforms is essential. Excellent communication, patience, and the ability to work independently are key soft skills for excelling in this remote role. These competencies are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining productivity outside a traditional office environment.

What is a Tech Support Work From Home job?

A Tech Support Work From Home job involves assisting customers or clients with technical issues remotely, usually over the phone, email, or live chat. Employees in this role diagnose problems, provide troubleshooting steps, and help resolve issues related to software, hardware, or services. This position allows individuals to work from their own home instead of a traditional office, offering flexibility and the ability to support customers from anywhere. Tech support representatives may work for IT companies, software firms, or large corporations with remote customer service needs.

What is the difference between Tech Support Work From Home vs Customer Service Representative Work From Home?

AspectTech Support Work From HomeCustomer Service Representative Work From Home
Required CredentialsBasic technical knowledge, certifications like CompTIA A+ often preferredExcellent communication skills, sometimes customer service certifications
Work EnvironmentRemote, technical troubleshooting via phone, chat, or emailRemote, handling customer inquiries, order processing, and support
Employer & Industry UsageIT companies, tech support firms, electronics retailersRetail, telecom, e-commerce, service industries

Tech Support Work From Home focuses on resolving technical issues and troubleshooting products, requiring technical knowledge. Customer Service Representative Work From Home emphasizes customer interaction and service skills. Both roles are remote and serve different industry needs, but may overlap in communication skills and remote work setup.

What cities near Rochester, NY are hiring for Tech Support Work From Home jobs? Cities near Rochester, NY with the most Tech Support Work From Home job openings:
Infographic showing various Tech Support Work From Home job openings in Rochester, NY as of June 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $42,920 per year, or $20.6 per hour.
Part-Time Telehealth Registered Dietitian Position

Part-Time Telehealth Registered Dietitian Position

RD Nutrition Consultants

Rochester, NY โ€ข Remote

$40 - $44/hr

Part-time

Posted 22 days ago


Job description

Part-Time Telehealth Registered Dietitian Position RD Nutrition Consultants LLC is looking for a Telehealth Registered Dietitian Nutritionist (RDN) to join our team. In this role, you will provide virtual weight management and lifestyle counseling for a virtual specialty medical practice dedicated to improving cardiometabolic health. Position Overview: Hours: Guaranteed 24-30 hours per week (not dependent on patient volume) Flexibility: 100% remote, telehealth-based role with a flexible work-from-home schedule Pay: Competitive hourly rate of $40-$44/hour based on experience Additional Benefits: Paid training and company-provided equipment Key Responsibilities: Provide comprehensive nutritional therapy and weight management coaching across a seamless multichannel digital platform, including video, voice, and instant messaging Conduct virtual consultations to assess nutritional needs and create personalized behavior change plans Provide medication management support for obesity-related comorbidities under the supervision of assigned physicians Engage in remote patient monitoring using digital tools (e.g., scales, BG meters, BP monitors) Support patients with dosing and titration of anti-obesity medications within established protocols Utilize motivational interviewing and therapeutic alliance techniques to achieve lasting health outcomes Maintain accurate client records and documentation in a timely manner using EHR systems Qualifications: Bachelor's or Master's degree in Dietetics, Nutrition, or a related field from an accredited program Registered by the Commission on Dietetic Registration Current state licensure/certification (if mandated by the state) Willingness and ability to obtain additional state licenses as needed At least 2 years of experience in outpatient or weight management settings preferred Comfortable with technology, electronic medical records, and working in a HIPAA-compliant home environment CDCES certification (Certified Diabetes Care and Education Specialist) preferred Availability on evenings and Saturdays preferred RD Nutrition Consultants LLC is a leading Registered Dietitian Nutritionist consulting firm providing dietitians to healthcare facilities and innovative medical practices across the United States

We offer competitive wages, flexible schedules, and a supportive work environment. To Apply: If you meet these qualifications and are interested in this opportunity, please submit your resume. RD Nutrition Consultants LLC is an equal opportunity employer.