Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Joliet, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Joliet, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Dekalb, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Dekalb, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Chicago, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Chicago, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Rockford, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Rockford, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Aurora, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Aurora, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Peoria, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Marketing Operations Analyst
Peoria, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...
Order Operations Analyst
Alsip, IL · On-site
The Order Operations Analyst will work closely with the Manager and VP, feeding a steady weekly and ... Tech-confident and curious, eager to explore new tools and smarter ways of working.High proficiency ...
Order Operations Analyst
Alsip, IL · On-site
The Order Operations Analyst will work closely with the Manager and VP, feeding a steady weekly and ... Tech-confident and curious, eager to explore new tools and smarter ways of working.High proficiency ...
Order Operations Analyst
Alsip, IL · Hybrid
The Order Operations Analyst will work closely with the Manager and VP, feeding a steady weekly and ... * Tech-confident and curious, eager to explore new tools and smarter ways of working. * High ...
Order Operations Analyst
Alsip, IL · Hybrid
The Order Operations Analyst will work closely with the Manager and VP, feeding a steady weekly and ... * Tech-confident and curious, eager to explore new tools and smarter ways of working. * High ...
Event Operations Analyst
Lake Forest, IL · Hybrid
$67K - $112K/yr
Position Details The Event Operations Analyst supports the operational processes, technology platforms, reporting, and measurement activities that enable successful delivery of Grainger's event ...
Event Operations Analyst
Lake Forest, IL · Hybrid
$67K - $112K/yr
Position Details The Event Operations Analyst supports the operational processes, technology platforms, reporting, and measurement activities that enable successful delivery of Grainger's event ...
Tech Operations Analyst information
Is a Tech Operations Analyst entry level?
A Tech Operations Analyst role can be entry level or require some experience, depending on the company and specific job requirements. Entry-level positions typically require basic technical skills, familiarity with tools like Excel or ticketing systems, and a relevant degree or certification. More advanced roles may demand prior experience or specialized knowledge in IT operations or systems management.
What does a Tech Operations Analyst do?
A Tech Operations Analyst monitors and maintains an organization’s technology systems and infrastructure to ensure smooth operations. They troubleshoot technical issues, optimize processes, and often use tools like monitoring software and data analysis to improve system performance and reliability.
What is a tech operations analyst's salary?
The average salary for a tech operations analyst typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher compensation.
Customer Operations Analyst
Lisle, IL • On-site
Highline Warren
• Motor Vehicle Manufacturing • 1 - 5K employees1,001 - 5,000 employees
Other
Posted 16 days ago
Highline Warren rating
7.3
Based on 27 frontline employees who took The Breakroom Quiz
Job description
Customer Operations Analyst
Location: Lisle, IL
Department: Customer Operations
Reports to: Director, Continuous Improvement & Programs
Position Summary:
The Customer Operations Analyst supports acquisition and customer integration analytics, including customer and ship-to-mapping, pricing readiness, item cross-reference validation, EDI readiness, fulfillment transition analysis, and leadership reporting. this role requires strong analytical skills, collaboration, and the ability to turn complex data into insights that improve service, reduce risk, and support scalable growth.
This position also supports data-driven visibility and process improvement across the customer order lifecycle, from order capture through fulfilment, invoicing, credits, and deductions. This role partners with the IT Data Analytics team to develop and refine the enterprise Order to Cash data model, enabling accurate reporting on order status, customer performance, fulfillment execution, and process exceptions.
Key Responsibilities:
Acquisition & Customer Integration Analytics
Location: Lisle, IL
Department: Customer Operations
Reports to: Director, Continuous Improvement & Programs
Position Summary:
The Customer Operations Analyst supports acquisition and customer integration analytics, including customer and ship-to-mapping, pricing readiness, item cross-reference validation, EDI readiness, fulfillment transition analysis, and leadership reporting. this role requires strong analytical skills, collaboration, and the ability to turn complex data into insights that improve service, reduce risk, and support scalable growth.
This position also supports data-driven visibility and process improvement across the customer order lifecycle, from order capture through fulfilment, invoicing, credits, and deductions. This role partners with the IT Data Analytics team to develop and refine the enterprise Order to Cash data model, enabling accurate reporting on order status, customer performance, fulfillment execution, and process exceptions.
Key Responsibilities:
Acquisition & Customer Integration Analytics
- Support analytics and project coordination for acquisitions, customer transitions, ERP migrations, and shipping-point changes.
- Analyze legacy customer, item, order, pricing, ship-to, invoice, and EDI data to support integration planning.
- Analyze data across the Order to Cash process, including order capture, customer setup, pricing, inventory availability, allocation, fulfillment, shipment, invoicing, returns, credits, deductions, and collections.
- Identify process bottlenecks, order exceptions, service failures, data issues, and root causes impacting customer experience or operational efficiency.
- Develop reporting that provides visibility to order status by customer, account, ship-to, item, warehouse, carrier, and fulfillment path.
- Support root cause analysis for recurring O2C issues and recommend corrective actions.
- Partner with IT Data Analytics team and Master Data to define, develop, validate, and refine the enterprise Order to Cash data model.
- Validate relationships between systems including ERP, WMS, TMS, EDI platforms, customer portals, and reporting environments.
- Help define business rules for order status logic, exception categories.
- Develop and maintain dashboards and reports for O2C performance, customer integration, order visibility, and operational readiness.
- Support the implementation of new technologies, reporting tools, and workflow automation capabilities.
- Develop and maintain dashboards and reports to drive customer operations productivity.
- Collaborate with Sales, Master Data, Customer Service, Operations, Finance, IT, Data Analytics, Supply Chain, and EDI teams.
- Support process improvement initiatives that reduce manual work, eliminate rework, and improve customer service.
- Assist with documenting current-state and future-state O2C processes.
- Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field.
- 4+ years of experience in supply chain, customer operations, logistics, order management, data analytics, or business process analysis.
- Analytical mindset with proficiency in Excel, SQL, and data visualization tools
- Familiarity with supply chain systems, transportation systems, warehouse systems, and ERP platforms.
- Strong analytical, organizational, and communication skills.
- Experience with Order to Cash, customer service, order management, billing, collections, deductions, or customer master data.
- Experience supporting acquisitions, integrations, ERP migrations, or customer transitions.
- Familiarity with EDI order flows, including 850, 855, 856, 810, 812, 864, or related transaction sets.
- Experience with customer/account hierarchy, bill-to/ship-to structures, vendor numbers, customer item numbers, and pricing setup.
- Exposure to Lean Six Sigma, continuous improvement, or process mapping methodologies.
- Exposure to project management methodologies and practices
- Working knowledge of transportation modes, including LTL, FTL, parcel, intermodal, and customer pickup.
- Familiarity with Incoterms, freight routing, customs clearance, or import logistics is a plus.
- Experience with Python, predictive analytics, or machine learning is a plus.
- Competitive compensation and benefits.
- Opportunities for professional development and career growth.
- Make a measurable impact on order to cash performance and customer satisfaction.
What Highline Warren employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Highline Warren
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Memphis, TN, US