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Tech Implementation Lead Jobs in Arizona (NOW HIRING)

SonSoft Inc.

Ab Initio Tech Lead

Phoenix, AZ · On-site

They are seeking an Ab Initio Tech Lead to oversee project implementation and development life cycles, requiring strong experience in the Ab Initio platform and a background in Business Intelligence.

Distro

PEO Implementation Consultant

Chandler, AZ · On-site

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology ... Lead client's full implementation by understanding their requirements and configuring our PEO ...

Distro

PEO Implementation Consultant

Chandler, AZ · On-site

$55K - $75K/yr

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology ... Lead client's full implementation by understanding their requirements and configuring our PEO ...

Distro

PEO Implementation Consultant

Chandler, AZ · On-site

$55K - $75K/yr

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology ... Lead client's full implementation by understanding their requirements and configuring our PEO ...

New

vTech Solution

IT Procurement Analyst

Phoenix, AZ · On-site

In this role, you will lead end-to-end software acquisitions, contract renewals, license ... Implementing zero-trust security frameworks to prevent cyber threats in real-time. * Multi-cloud ...

Intel

Director, Engineering

Phoenix, AZ · On-site

Lead adoption of advanced implementation techniques required for sub-2nm technologies.Promote technical innovation, patents, and continuous improvement initiatives.Stakeholder EngagementCommunicate ...

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Technical Implementation Senior Associate

Tempe, AZ • On-site

JPMorgan Chase & Co
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Coexternal

$108K - $148K/yr

Full-time

Medical, Retirement

Posted 17 days ago

Key responsibilities

  • Guide clients through technical design, certification testing, and integration of payment solutions.

  • Collaborate with clients, partners, and vendors to resolve issues, facilitate conversions, and support new product launches.

  • Analyze and troubleshoot complex application, data message, and network connectivity issues to ensure successful implementation.

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description

Join a team that empowers merchants to accept payments confidently and securely while shaping the future of digital commerce. In this role, you'll guide clients through technical design and certification so their solutions integrate seamlessly with our payment platforms, unlocking real-world impact for businesses of all sizes. You'll collaborate across clients, partners, and vendors to deliver conversions and launch new products at scale. If you love solving complex problems and turning requirements into working solutions, this is your opportunity to lead meaningful implementations end to end.

As a Technical Implementation Analyst II within Merchant Services Client Onboarding and Service, you will consult with merchants and enable them to process credit card transactions using our technology. You lead clients through certification testing to ensure integrations meet product, connectivity, industry, and regulatory standards. You collaborate across clients, integrators, resellers, and hardware vendors to resolve issues, deliver successful conversions, and bring new offerings to market.

Job responsibilities

  • Consult with merchants to design technical payment integrations aligned to supported connectivity, protocols, formats, and product functionality.
  • Lead clients through certification testing, analyze transmitted data to the certification host, publish results, and coordinate fixes to achieve signoff.
  • Serve as the primary technical resource for Core and Integrator client cases, providing clear guidance and handson support.
  • Direct technical conversions from current processing environments to Chase platforms for new and existing clients.
  • Facilitate technical conference calls with clients, integrators, resellers, and hardware vendors to resolve issues and advance implementations.
  • Represent Technical Implementations on crossfunctional project teams to support new product development or process improvements, contributing customer perspective and integration expertise.
  • Train analysts and guide colleagues on certification processes; act as lead consultant and subject matter expert when technical consultation is required.
  • Analyze and troubleshoot complex application, data message, and network connectivity issues to drive timely resolution.
  • Anticipate and identify risks for clients and the firm, propose mitigation strategies, and prioritize work effectively with minimal supervision.
  • Create needed documentation and maintain proactive client followup to ensure a seamless onboarding experience.

Required qualifications, capabilities, and skills

  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of technical experience within the credit card payment processing industry, including roles such as networking, technical support, quality assurance, sales engineering, or analysis.
  • 4+ years of experience with connectivity technologies such as MPLS, virtual private networks, and internetbased connectivity.
  • 4 +years of experience with protocols including TCP/IP, secure file transfer, and HTTPS.
  • 4+ years of experience reading and interpreting technical product specifications for transaction and filebased integrations.
  • 5+ years of experience diagnosing complex issues across applications, data messages, and network connectivity.
  • Prior experience with certification or testing processes in payments or technology implementations.

Preferred qualifications, capabilities, and skills 

  • Experience in the pointofsale industry.
  • Experience with proprietary Chase Tandem operating system or applications.
  • Demonstrable experience structuring and delivering largescale client implementation projects.
  • Proven ability to lead advanced consultation discussions and explain complex merchant products and solutions to diverse stakeholders.
  • Track record of proactive case ownership, documentation creation, and consistent client followup.
  • Ability to identify risk and apply processes to minimize risk.
  • Experience acting as a lead consultant or subject matter expert on client technical calls.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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