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Tech Helper Jobs in Taneytown, MD (NOW HIRING)

Keller Williams Realty Centre

Tech Trainer

Frederick, MD · On-site

$42K - $51K/yr

If you're tech-comfortable, people-focused, and energized by helping others succeed, this could be your next great career move. Keller Williams Realty Centre is hiring a Tech Trainer to support our ...

Keller Williams Realty Centre

Tech Trainer

Frederick, MD · On-site

$51K/yr

If you're tech-comfortable, people-focused, and energized by helping others succeed, this could be your next great career move. Keller Williams Realty Centre is hiring a Tech Trainer to support our ...

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Showing results 1-20

All JobsTech Helper JobsTech Helper Jobs in Taneytown, MD

Tech Helper information

See Taneytown, MD salary details

$10

$17

$22

How much do tech helper jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for tech helper in Taneytown, MD is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.74 per hour, depending on experience, location, and employer.
What cities near Taneytown, MD are hiring for Tech Helper jobs? Cities near Taneytown, MD with the most Tech Helper job openings:
Tech Helper jobs near you
Infographic showing various Tech Helper job openings in Taneytown, MD as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 20% Part Time, 10% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,752 per year, or $17.7 per hour.

IT Help Desk Tier 1 - Bilingual

DEX Imaging

Owings Mills, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

623rd of 731 rated retailers

Job description

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates.
Duties and Responsibilities

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process.
  • Support audio and video equipment in conference rooms.
  • Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
  • Deliver hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment.
  • Client PC connectivity - ethernet, TCP/IP and VPN.

Experience and Qualifications

  • Bilingual in English and Spanish preferred
  • High School diploma required, technical school or 2 plus years of IT helpdesk experience
  • CompTIA A+ Certification or equivalent experience preferred.
  • Knowledge of Windows 7, Mac OS X, Google Collaboration Apps and Office 365.
  • Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS,Android).
  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written, to a wide range of end- users.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Experience with desktop security products.

Dex Benefits

  • After 90 days, accrue paid time off
  • After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
  • Paid holidays

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