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Tech Helper Jobs in Bessemer, AL (NOW HIRING)

Roof Technology Partners

Helper / Laborer

Birmingham, AL · On-site

$15 - $18.75/hr

Roof Technology Partners delivers expert commercial roofing solutions built on engineering-driven ... POSITION SUMMARY The Service Helper is an entry-level field role responsible for supporting service ...

Best Buy

Geek Squad Installation Helper (Seasonal)

Hoover, AL · On-site

$14 - $17.75/hr

As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers ... We bring that to life every day by humanizing and personalizing tech solutions for every stage of ...

GPC - Genuine Parts Company

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Under close supervision the IT Help Desk I provide the field with what they need to safeguard the integrity and security of Motion's IT infrastructure and environment. They run the primary point for ...

HC3

IT Service Desk Analyst I

Irondale, AL · On-site

Up to two years of experience in IT support, help desk, or service desk roles * Experience using IT service management or ticketing systems * Familiarity with Active Directory, Entra ID, endpoint ...

Quanta Services

Information Technology Intern

Birmingham, AL

$12.75 - $17.25/hr

Help monitor system performance and troubleshoot network connectivity issues * Assist with cybersecurity initiatives (phishing simulations, patching, endpoint protection) * Participate in IT projects ...

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How much do tech helper jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for tech helper in Bessemer, AL is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.30 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Tech jobs in Bessemer, AL?

The most popular types of Tech jobs in Bessemer, AL are:

What cities near Bessemer, AL are hiring for Tech Helper jobs?

Cities near Bessemer, AL with the most Tech Helper job openings:

Tech Helper jobs near you
Infographic showing various Tech Helper job openings in Bessemer, AL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 14% Part Time, 12% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $33,818 per year, or $16.3 per hour.

IT Helpdesk (7a-3p)

NHS Management, LLC

Tuscaloosa, AL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Provide technical and end-user support for issues directed to the Help Desk. This includes immediate support over the phone, resolution of tickets at your desk, or hands-on in-person assistance. Triage incoming Help Desk requests, resolving those of a more general nature, and when necessary, assign issue to appropriate IT staff members. Document the resolution of issues when closing Help Desk tickets. Create & maintain formal procedures for problem resolution to share across the team. Will work with others on the team to balance workload and provide coverage during all posted hours of support. Typical activities include:

  • Receive escalated incidents from Level I Help Desk personnel
  • Receive calls and e-mails on incidents directly
  • Incident recording
  • Incident Classification
  • Incident Prioritization
  • Incident Escalation
  • Search for Work Around
  • Update the customer and IT group on progress
  • Perform communication activities

Level II Analysts have additional duties associated with project implantation and management, first call resolution, acceptance of call escalation and the escalation of calls to higher levels of support. Additionally, Level II Analysts have responsibility as a Subject Matter Expert on the support and troubleshooting of number of systems. When serving in a primary Help Desk role, the Help Desk Analyst II will typically handle between 30 and 45 calls per day.

Qualifications
  • Associates Degree in Computer Science, Systems Administration, Networking, Information Technology or related field is preferred; 4-5 years demonstrated experience working in a health care environment either as a help desk analyst or other field-based Level I support..

Requires at least one of the following certifications:

    • A+
    • HDI or Network+

2-3 Years IT operation with Expert Level Skill providing phone support for remote IS Users

    • Excellent customer support skills, in person, over the phone, and in writing
    • Logical problem solving skills and a willingness to learn
    • Strong work ethic and can-do attitude
    • Professional demeanor and be a team player
    • Commitment to Innovation & Improvement
    • Dedication to improving the experience of interacting with computers for end-users
    • Attention to detail
    • Ability to multi-task and follow-up on requests
    • Ability to adapt to a changing technical environment
  • Demonstrated Journeyman Level skills in the support of at least two of the areas listed below. To be considered a Journeyman in these areas the Analyst must demonstrate:
    • Trained or certified with a good level of understanding concerning the system architecture
    • General understanding of the database schema
    • Understands how to setup the system and how to do high level system administration
    • Able to assist end users and IS staff with critical aspects of the system
    • Able to use monitoring tools within the systems
    • Exhibits a strong desire to learn all aspects of the system. Pursues opportunities to learn both on the job and through formal instruction on line or in the classroom. Demonstrates a desire to continuously improve their knowledge and expertise.
  • Demonstrated Areas of Expertise:
    • Microsoft Active Directory Users and Computers
    • Remote Desktop Services (Terminal Services)
    • Thin Client configuration, management and troubleshooting
    • Specialized PC-device configuration, management and troubleshooting
    • Wireless monitoring and troubleshooting
    • Microsoft Group Policy troubleshooting
    • Management and deployment of applications or desktop systems

We offer the following benefits for you and your family:

  • Competitive Wages
  • Elite Low Cost Gold Plan Blue Cross Blue Shield Health Insurance
  • Dental Insurance, Life Insurance, Vision Insurance
  • 401K with company match
  • Paid Holidays and Paid Vacation

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NHS Management logo

About NHS Management

Sourced by ZipRecruiter

NHS Management, LLC provides administrative and consulting services for individual health care facilities and companies across the southeast. Facilities served by NHS employ a comprehensive approach to care ensuring that their patients and residents receive the highest quality of care practical.

Industry

Business management consulting

Company size

1,001 - 5,000 Employees

Headquarters location

Tuscaloosa, AL, US

Year founded

1981

Social media

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