Tech Associate Jobs in Forrest City, AR (NOW HIRING)

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Work Day(s)

Shift Start Time

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Experience

• 1 year of experience in security, law enforcement, fire, military, safety, EMS or customer service

Preferred Qualifications

• Associate's degree
• Georgia Peace Officer Standards and Training (P.O.S.T) certification
• Experience with the use of non-lethal weapons
• Healthcare experience strongly preferred

Education

• High school diploma or equivalent
• MASADA defensive tactical training within 9 months of employment

Certification Summary

• Valid Georgia driver's license and insurable driving record
• Marcus Crisis Prevention Program (MCPP) Tier 5, or equivalent, within 6 months of employment
• International Association for Healthcare Security & Safety (IAHSS) basic certification within 6 months of employment
• Heartsaver or Basic Life Support (BLS) certification from the American Heart Association within 3 months of employment

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills
• Proficiency in security technology, including surveillance systems, access control, and emergency management
• Ability to write complete, accurate, and concise incident reports
• Ability to function independently of constant supervision
• Sound judgement and confidentiality in handling of sensitive information
• Advanced problem-solving and crisis management capabilities
• Attention to detail and organization
• Ability to remain calm and composed under stress
• Empathic listening
• High alertness and keen observation skills
• Knowledge of Microsoft Word and use of computer systems
• Ability to drive and operate Children's vehicles

Job Responsibilities

• Responsible for operating and driving Children's vehicles throughout the organization as needed and to specified vendors or sites based on operational needs.

Patrol Duties

• Patrol assigned locations on foot or in a vehicle.
• Check and report irregularities related to security & safety, policy compliance, parking concerns, and other relevant issues.

Order, Maintenance, and Enforcement

• Preserve order and enforce organizational regulations and directives pertaining to personnel, visitors, patients, and premises.

Incident Management

• Protect evidence or the scene of incidents during accidents, emergencies, or security investigations.
• Act as the first responder to incidents such as fire, medical emergencies, security threats, disaster, and other emergencies.

Crisis Response

• Respond to and intervene in high stress situations such as assistance calls from officers/medical staff, patient elopements, physical assaults, behavioral health de-escalations, and abductions.

Collaboration

• Assist various departments and agencies including the Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement to ensure that the best outcome for the safety of patients, staff, visitors, and property.

Incident Investigation and Reporting

• Investigate incidents reported.
• Write accurate, clear, and concise incident reports that record the entire investigation to include photographs and timelines.
• Conduct subject interviews and record statements accurately.

As essential function of the job, must be able to successfully pass an annual physical assessment

• Run/walk 1320 feet (1 lap around track equivalent) in 4 minutes
• Pick up 50lb from squat position
• Push/pull 100lbs for 60 feet
• Climb 8 flights (4 floors) of stairs while carrying a fire extinguisher in 90 seconds
• Kneel/squat for 30 seconds consecutively

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.