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Tdcj Case Manager Jobs (NOW HIRING)

CAPPS

TDCJ - Investigator I - Inmate Grievance

Lockhart, TX · On-site

$3.4K - $3.5K/mo

... case notes, supporting evidence, interview documentation, corrective action recommendations. Manage ... Phillips@tdcj.texas.gov hr.selectionsteam1@tdcj.texas.gov Important Note to the Candidate: Military ...

CAPPS

TDCJ - Investigator I - Inmate Grievance

Rosharon, TX · On-site

$3.4K - $3.5K/mo

... case notes, supporting evidence, interview documentation, corrective action recommendations. Manage ... Phillips@tdcj.texas.gov hr.selectionsteam1@tdcj.texas.gov Important Note to the Candidate: Military ...

CAPPS

TDCJ - Librarian II - Unit Law Librarian

Dallas, TX · On-site

$4.0K - $4.1K/mo

Maintain, organize, and update all required law library materials, including books, statutes, case ... Manage inventory, track usage, and maintain logs related to law library access and materials.

CAPPS

TDCJ - Investigator I - Inmate Grievance

Beaumont, TX · On-site

$3.4K - $3.5K/mo

... case notes, supporting evidence, interview documentation, corrective action recommendations ... Manage multiple investigations simultaneously. * Ensure grievances are processed within established ...

CAPPS

TDCJ - Librarian III - Unit Law Librarian

Beaumont, TX · On-site

$4.5K - $4.6K/mo

... case reporters, digests, forms, and electronic resources. The role ensures inmates have timely ... Key duties include managing inventory, tracking usage, and maintaining logs related to law library ...

Socket.dev

Classification Manager

Henderson, TX · On-site

$24/hr

... case management and reception/discharge procedures in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives. Essential Functions: * Serves ...

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Tdcj Case Manager information

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$30K

$55.9K

$87.5K

How much do tdcj case manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for tdcj case manager in the United States is $55,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a TDCJ case manager?

TDCJ Case Managers are professionals employed by the Texas Department of Criminal Justice (TDCJ) who are responsible for providing case management services to incarcerated individuals. Their duties include assessing offender needs, developing individualized treatment or rehabilitation plans, coordinating access to programs, and monitoring progress throughout incarceration. They serve as a liaison between offenders, their families, and other departments within TDCJ to help facilitate successful reintegration into society upon release. Case Managers also ensure compliance with institutional policies and help offenders prepare for parole or discharge.

What are the key skills and qualifications needed to thrive as a TDCJ case manager, and why are they important?

To thrive as a TDCJ Case Manager, you need a solid understanding of correctional case management practices, offender assessment, and rehabilitation planning, typically supported by a bachelor's degree in criminal justice or a related field. Familiarity with offender tracking systems, case management software, and state correctional policies is essential. Strong interpersonal skills, problem-solving abilities, and effective communication are critical for building rapport with offenders and collaborating with multidisciplinary teams. These skills ensure the effective monitoring, support, and rehabilitation of offenders, contributing to safer institutions and successful reintegration into society.

What are some common challenges faced by TDCJ case managers and how can they be addressed?

TDCJ Case Managers often navigate high caseloads and complex offender needs, which can make time management and prioritization challenging. Balancing administrative duties with one-on-one counseling requires strong organizational skills and adaptability. Collaborating effectively with security staff, mental health professionals, and external agencies is essential to ensure comprehensive support for offenders. Building rapport with offenders while maintaining professional boundaries is also a critical aspect. Ongoing training, peer support, and utilizing available resources can help case managers manage these challenges effectively.

What is the difference between Tdcj Case Manager vs Tdcj Counselor?

AspectTdcj Case ManagerTdcj Counselor
Required CredentialsRelevant degrees in social work, psychology, or criminal justice; certifications may be preferredDegrees in counseling, psychology, or social work; state licensure often required
Work EnvironmentCorrectional facilities, managing inmate case plans and servicesCorrectional facilities, providing counseling and mental health support to inmates
Employer & Industry UsageTexas Department of Criminal Justice, social services within correctional settings

Both Tdcj Case Managers and Tdcj Counselors work within correctional facilities, focusing on inmate support. While Case Managers coordinate services and manage case plans, Counselors provide mental health counseling. Understanding these roles helps in choosing the right career path within the criminal justice system.

What are popular job titles related to Tdcj Case Manager jobs?

For Tdcj Case Manager jobs, the most frequently searched job titles are:

Infographic showing various Tdcj Case Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $55,870 per year, or $26.9 per hour.

TDCJ - Investigator I - Inmate Grievance

Lockhart, TX • On-site

CAPPS
Human Resource Programs Administration • 10K+ employees
Learn more about CAPPSexternal

$3.4K - $3.5K/mo

Full-time

Posted 14 days ago

Key responsibilities

  • Receive, review, and process all Step 1 inmate grievances and determine whether they meet criteria for processing.

  • Conduct complete, objective, and impartial investigations by interviewing staff and inmates, reviewing records, collecting statements, and verifying facts.

  • Prepare investigative documentation, including summaries, case notes, supporting evidence, and recommendations.

Job description

Job Description
Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications.
For the most accurate and uptodate information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.
Job Duties:
Receive, review, and process all Step 1 inmate grievances and determine whether grievances meet criteria for processing.
Assign grievance numbers to each grievance through an automated database.
Prioritize emergency grievances to ensure immediate notification to unit officials.
Conduct complete, objective, and impartial investigations by interviewing staff involved as well as inmates when necessary.
Reviewing inmate records i.e. medical records, classification records, disciplinary reports, use of force documentation, etc.
Collect written statements, gather support documentation, identify policy violations, and verify all facts before rendering findings.
Prepare professional investigative documentation including detailed investigative summaries, chronological case notes, supporting evidence, interview documentation, corrective action recommendations.
Manage multiple investigations simultaneously.
Ensure grievances are processed within established timeframes.
Maintain confidentiality throughout the grievance process.
You'd be a GOOD fit if:
You are organized and meet deadlines.
You can communicate well with others.
You work well independently and as part of a team.
You can maintains confidentiality and professionalism.
You have demonstrated reliability and accountability.
You'd be a GREAT fit if:
You communicate effectively with all levels of staff.
You can maintain composure and professionalism in highpressure situations.
You embrace continuous learning and seeks opportunities to improve.
You have demonstrated initiative by identifying efficiencies, recommending improvements. and contributing to program success.
For the full Job Description, please click the link below:
Investigator I Inmate Grievance
Additional Information:
Travel
None Position may make day trips, but no overnight trips
Work Site Visits
No
Study Material
No
PreService Training Academy Required
Yes
Hazardous Duty/Longevity Position
Hazardous
Outside applicants will be required to submit to preemployment drug testing as a condition of employment.
Contact Information:
Questions concerning this Questions concerning the application
position can be directed to: process can be directed to:
Tyra Phillips Harmony Lopez
Hiring Manager OR Human Resources
9364373422 9364373069
Tyra.Phillips@tdcj.texas.gov hr.selectionsteam1@tdcj.texas.gov
Important Note to the Candidate:
Military Preference
To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.
Military Occupation Specialty Codes
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Click on the occupational category for the position.
Additional MOS can be found at the State Auditor's Office, Military Crosswalk Guide .
The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com , http://www.onetonline.org , https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.
Applications submitted through Work in Texas
Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
Eligibility
An applicant must be eligible to work in the United States and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
EEO Statement:
The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
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About CAPPS

Sourced by ZipRecruiter

A statewide software solution developed by the Texas Department of Information Resources, CAPPS consolidates financial management, HR, and payroll operations for state agencies. Designed as a unified enterprise resource system, CAPPS replaced legacy tools in the early 2000s with a scalable, integrated platform tailored to agencies of varied size and complexity.

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

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