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Td Performance Management Jobs (NOW HIRING)

TD Bank Group

Operations Manager II

Southfield, MI · On-site

$91K - $136K/yr

Leads and applies the performance management process, supports Employees in their personal and ... More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper ...

TD Bank Group

$91K - $136K/yr

Leads and applies the performance management process, supports Employees in their personal and ... More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper ...

Td

Manager, U.S. RBW Planning & Governance

Portland, ME · On-site

$91K - $136K/yr

... and performance management * Provides input to the departments business plan and monitor actual ... TD is one of the world's leading global financial institutions and is the fifth largest bank in ...

TD Bank Group

Operations Manager II

Southfield, MI · On-site

$91K - $136K/yr

Leads and applies the performance management process, supports Employees in their personal and ... TD is one of the world's leading global financial institutions and is the fifth largest bank in ...

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Td Performance Management information

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$40K

$99.5K

$153.5K

How much do td performance management jobs pay per year?

As of Sep 11, 2026, the average yearly pay for td performance management in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Td Performance Management jobs?

For Td Performance Management jobs, the most frequently searched job titles are:

Guest Experience Manager, TD Garden

Boston, MA • On-site

Delaware North
Hospitality Services • 10K+ employees
Learn more about Delaware Northexternal

$65K - $88K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Delaware North rating

6.1

Company rating: 6.1 out of 10

Delaware North

Based on 160 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they enjoy their job

    say they enjoy their job

  • 74%

    74% say they have respectful managers

    say they have respectful managers

Featured by Delaware North, based on 160 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North Boston Holdings is hiring a full-time Guest Experience Manager to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Manager, you will be responsible for leading the Guest Experience team, ensuring alignment with organizational goals and a best-in-class guest experience. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
Minimum - Anticipated Maximum Base Salary: $65,300 - $88,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ .
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?
  • Develop and implement training programs, performance feedback processes, and continuous improvement initiatives that strengthen individual, team, and departmental performance
  • Establish and refine guest service procedures, response protocols, and follow up processes to effectively address service disruptions and enhance the guest experience
  • Oversee Guest Experience staffing, scheduling, budgeting, and event day logistics to support efficient operations and service excellence
  • Create and execute event game plans and staffing strategies that maximize operational effectiveness, compliance, and guest satisfaction
  • Manage labor relations by ensuring compliance with collective bargaining agreements and partnering with Human Resources on workforce matters
  • Direct front of house Guest Experience operations and lead recruitment, onboarding, training, performance management, and staff development efforts
  • Supervise North Station operations including bag check and concert merchandise services while driving revenue and maintaining event readiness
  • Ensure Guest Experience and North Station facilities are properly staffed, maintained , and prepared to deliver exceptional service at all events

More about you
  • Minimum of 5 years of experience in event or hospitality management, logistics , and coordination
  • Strong interpersonal, organizational, communication, and analytical skills
  • Ability to multitask and handle multiple events
  • Leadership experience and skills to oversee all aspects of a team of 300 +
  • Professional demeanor with the ability to remain calm, make sound decisions, and stay positive in stressful situations
  • Experience in a union environment is a plus
  • NBA or NHL arena experience is a plus
  • Ability to understand and work with computerized ticket systems to troubleshoot and support guests in event and at entry

Physical requirements
  • Ability to push up to 30 pounds

Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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