ZipRecruiter

Log In

1

Td Lead Customer Experience Associate Jobs (NOW HIRING)

The Exchange

Customer Experience Associate

Fort Irwin, CA

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Weis Markets

Customer Experience Associate

Williamsport, PA · On-site

$15 - $20/hr

Location Address: 305 River Avenue ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis

Customer Experience Associate

Stroudsburg, PA

$15.75 - $21.25/hr

Location Address: 1070 North 9th Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Chambersburg, PA · On-site

$16.50 - $22/hr

Location Address: 49 Warm Spring Rd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis

Customer Experience Associate

Gap, PA

$15.50 - $20.75/hr

Location Address: 5360 Lincoln Highway ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Conshohocken, PA · On-site

$16.25 - $21.75/hr

Location Address: 200 W Ridge Pike, STE 110 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Linglestown, PA

$16.25 - $21.75/hr

Location Address: 4300 Linglestown Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

The Exchange

Customer Experience Associate

Fort Novosel, AL

$15.50 - $20.75/hr

THIS IS NOT A REGULAR FULL-TIME POSITION THIS POSITION IS INTERMITTENT, NOT TEMPORARY As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed ...

New

Weis Markets

Customer Experience Associate

Eldersburg, MD · On-site

$15/hr

Location Address: 6375 Monroe Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Lansdale, PA · On-site

$16 - $21.25/hr

Location Address: 1551 Valley Forge Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Spotsylvania, VA · On-site

$16.75 - $22.25/hr

Location Address: 9801 Courthouse Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Johnstown, PA

$16.25 - $21.75/hr

Location Address: 2600 Willow Street Pike Suite 5 The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers ...

Weis Markets

Customer Experience Associate

Chambersburg, PA · On-site

$16.50 - $22/hr

Location Address: 1056 Wayne Avenue ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Gap, PA · On-site

$15.50 - $20.75/hr

Location Address: 5360 Lincoln Highway ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Montgomery, PA

$15.25 - $20.50/hr

Location Address: 2186 State Route 54 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

next page

Showing results 1-20

All JobsTd Lead Customer Experience Associate Jobs

Td Lead Customer Experience Associate information

See salary details

$16K

$78.9K

$114K

How much do td lead customer experience associate jobs pay per year?

As of Jun 10, 2026, the average yearly pay for td lead customer experience associate in the United States is $78,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TD Lead Customer Experience Associate, and why are they important?

To thrive as a TD Lead Customer Experience Associate, you need strong customer service expertise, banking knowledge, and leadership skills, often supported by experience in financial services or customer-facing roles. Familiarity with TD Bank’s proprietary systems, CRM platforms, and cash management tools is typically required. Excellent communication, problem-solving, and team collaboration skills help you deliver exceptional service and motivate your team. These abilities are vital for ensuring customer satisfaction, operational efficiency, and a positive work environment in a competitive retail banking setting.

What does a TD Lead Customer Experience Associate do?

A TD Lead Customer Experience Associate is responsible for providing exceptional service to customers at TD Bank, while also coaching and supporting other associates. They handle complex customer inquiries, resolve issues, and ensure that customers have a positive banking experience. Additionally, they help implement best practices for customer service and may assist with training new team members. Their role is crucial in maintaining high customer satisfaction and supporting branch operations.

How does a TD Lead Customer Experience Associate balance assisting customers with mentoring team members during a typical shift?

As a TD Lead Customer Experience Associate, you’ll spend your day interacting directly with customers to resolve their banking needs while also guiding and supporting your team. Balancing these responsibilities involves effective time management—handling complex customer inquiries yourself, delegating routine tasks, and being available to coach associates on service best practices. You'll often step in to address escalated issues, facilitate team huddles, and provide feedback, all while maintaining a positive branch environment. This dual focus ensures both exceptional customer service and the professional development of your team.

What is the difference between Td Lead Customer Experience Associate vs Td Customer Experience Associate?

AspectTd Lead Customer Experience AssociateTd Customer Experience Associate
ResponsibilitiesSupervises team, manages escalations, improves customer service processesHandles customer inquiries, provides support, resolves issues
Required CredentialsExperience in customer service, leadership skills, possibly certifications in banking or financeCustomer service experience, communication skills, basic financial knowledge
Work EnvironmentTeam supervision, leadership meetings, training sessionsCall centers, branch support, online customer support
Industry UsageCommon in banking and financial services for leadership rolesWidespread in retail banking and customer support sectors

The Td Lead Customer Experience Associate typically has leadership responsibilities, overseeing teams and managing escalations, while the Td Customer Experience Associate focuses on direct customer support and issue resolution. Both roles require strong communication skills and industry knowledge, but the lead position involves supervisory duties and process improvements.

Infographic showing various Td Lead Customer Experience Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 1% Full Time, 93% Part Time, 4% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $78,878 per year, or $37.9 per hour.
Customer Experience Associate

Customer Experience Associate

Army and Air Force Exchange

Eglin, FL • On-site

$15 - $20/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago

Army & Air Force Exchange Service rating

6.1

Company rating: 6.1 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

342nd of 713 rated retailers

Job description

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
Additional Qualifications/Requirements:
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred
Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

What Army & Air Force Exchange Service employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Army and Air Force Exchange logo

About Army and Air Force Exchange

Sourced by ZipRecruiter

The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

View All Army and Air Force Exchange Jobs

Apply